Visual Merchandise Supervisor

1 week ago

Glasgow, Glasgow City, United Kingdom Frasers Full time
Company Description

Frasers Group started as a small store in Maidenhead in 1982 and from there, grew to become a global powerhouse. We are now a collection of the world's most iconic brands.

We're reimagining retail and believe the higher the risk, the greater the reward. We've never been afraid to push forward and change the way the industry operates, diversifying our portfolio and elevating stores. We're not sitting back - there's no room for hesitation.

Job Description:

Finding the fearless.

The opportunity.

As the In-Store Visual Merchandising Supervisor, you will have overall accountability for the visual merchandising look and feel in your store.

Leading the in-store Visual Team, you will manage visual support to the store and all levels of the sales team.

Following the visual instruction set from the Head Office team, you will engage our customers through creative, commercial and elevated visual merchandising and floor layouts, maximising store profitability whilst maintaining consistency and compliance to the Frasers Group and Brand standards.

The responsibility.

  • Lead weekly walkthroughs of the store in its entirety with Floor Managers and Instore VM team to plan workload and give clear direction to focus team activity for coming week(s), in line with marketing & comms calendars and Head Office VM instruction
  • Work alongside the floor managers and their teams to ensure brands are merchandised commercially and to their correct identities, the Frasers Group way, using the Visual Principles, Brand Segmentations and Seasonal Brand Packs supplied by the Head Office VM teams
  • Effectively coordinate the retail team across operational tasks, guiding them with your operational expertise
  • Provide timely feedback to associates, recognising success and positively challenging poor performance
  • Use expertise to coach and develop the VM and shop floor teams to improve their confidence and merchandising skills by owning the Visual implementation within store
  • Create the desire to buy, by consistently delivering exceptional visual standards through the simple, commercial and elevated merchandising of brands, windows and shop floor displays aligning with Head Office instruction
  • Be reactive to bestselling and key product in store and feedback to HO VM Team
  • Handson in the setup and documentation of seasonal Model Store across all departments
  • Work closely with Sales Managers to deliver promotions and events which meet deadlines, adhere to Company guidelines and maximize sales
  • Maintain POS and visual equipment to ensure the store can always deliver a strong visual message

Training & Development

  • Train and develop members of sales teams on how to use the Visual Material available to them on SharePoint
  • Communicate and provide feedback to Head Office VM Team on Visual Merchandising activity in store
  • Support, coach and motivate your team through to deliver amazing levels of service through handson training and development

Qualifications:

The privilege.
An opportunity like this at Frasers Group is for the fearless.

The potential is massive, the experience unrivalled.

To be able to make the most of it you need to live and breathe our principles - you will:

***-
Think without limits and take the team with you


You will see the possible in impossible and will be open-minded and humble, not afraid to take a risk if it's the best option for the business.

-
Own it and back it

You will take pride in what you do with confidence, but not overconfidence. It's important you take ownership of your decisions, stand by your convictions and reason with contradiction.
-
Not hesitate and act with purpose

You will ask for forgiveness - not permission. You will be comfortable juggling multiple projects acting both decisively and instinctively without support from managers.
-
Be commercial and customer focused

You will be creative and analytical, balancing big-picture trends and detailed commercial performance. You will have a forensic commercial mindset, always considering the commercial impact of any decision.

The person.

  • Valid working rights for the EMEA countries
  • Experience in Luxury Visual Merchandising or similar role.
  • Strong communicator, key stakeholder relationship management
Additional Information

The Rewards:

  • 28 days holiday a year inclusive of bank holidays
  • 20% Staff Discount across all Frasers group Stores
  • Excellent bonus scheme paid monthly

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