Customer Service Advisor

7 days ago


Maidenhead, Windsor and Maidenhead, United Kingdom Brook Street Full time

Are you an experienced Customer Service Advisor?

Do you have great communication skills?

Do you have the ability to multi-task and manage your time effectively?

Location:
Maidenhead


Salary:
£23,920

Permanent

Start date:

ASAP

Working days:
Monday - Friday

Hours: 37.5 per week

What will you be doing as a Customer Service Advisor?
" Liaise with a variety of third parties on a regular basis and book in appointments
" Maintain software, update confidential information and ensure high standards
" Set up new accounts and perform necessary maintenance as needed and data updates on systems
" Carrying out telephone surveys
" To provide support and complete other tasks to other teams as required

To be a successful Customer Service Advisor you will need to:
" Have a strong background working within customer service in an office environment - this is essential
" Have the ability to meet call handling targets
" Have excellent written and verbal communication skills
" Have a methodical and logical approach to work and high levels of attention to detail
" Proven experience working on internal systems and databases
" IT literate - proficient user of Microsoft Office Word, Excel and Outlook
" A qualification or professional accreditation in customer service would be highly advantageous

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