Welfare Benefits Caseworker

2 weeks ago

Salford, Salford, United Kingdom Frenkel Topping Full time

Frenkel Topping is an independent financial adviser specialising in providing advice and expert services to those seeking damages for personal injury and medical negligence.

For more than 30 years we have worked with people who've suffered life-changing injury or illness and are trying to rebuild their lives in the most challenging of circumstances.

Often after an injury, a person is unable to work and it can be some time until a case is settled, leaving them financially vulnerable for potentially long periods of time.

Each year more than £16bn worth of welfare benefits goes unclaimed in the UK.

The figure alone is startling but it's the lives behind those unclaimed benefits that give the Frenkel Topping Welfare Benefits team their purpose.


We have a dedicated team to help identify unclaimed benefits and make sure our clients aren't missing out on benefits that they are rightfully entitled to.

Together in 2020, the Welfare Benefits team helped to secure an additional £2m in additional benefits for Claimants - a figure we plan to grow year-on-year because we know how important those benefits are.


As a group, it's our mission to support our clients to live the happiest and most fulfilling lives after injury or illness.

Our Welfare Benefits service is integral to that mission and we need to grow our team to reflect that.

We are seeking to recruit a Welfare Benefit Caseworker to join our caring and compassionate team.

Purpose:


The main purpose of this role is to provide comprehensive and specialist welfare benefits advice, casework, advocacy and tribunal representation to Frenkel Topping clients.


  • Provide a specialist welfare benefits advice service to claimants, carers and their representatives, in particular those claimants who may have received a personal injury payment.
  • Proactively create, develop external and internal partnerships establishing productive relationships including legal representatives
  • To complete detailed written benefit assessments for Court of Protection clients to assist Deputies in meeting their legal requirements
  • Preparation of appeal cases, including written submissions and tribunal representation at First tier and Upper tribunal.
  • Delivery of casework and advocacy on behalf of claimants including complex casework
  • To explain complex information to clients and ensure their understanding in both written and oral communication
  • Assessment of case prospects and advice on merits and risks.
  • Negotiating and liaising with local authority, statutory and voluntary agencies
  • Undertake training in areas of welfare benefits to keep abreast of new legislative changes, policies and practices
  • Provide internal and external updates to staff across the whole range of welfare benefit issues
  • Maintain case records for the purpose of the continuity of casework, information retrieval and providing reports where required
  • To deal sensitively and professionally with customers in a manner that recognises their needs
  • To identify in conjunction with the Operations Manager opportunities for professional development
  • Contribute to set performance targets

Experience:

  • At least two years' recent experience of working in a welfare benefits advocacy context
  • Experience of providing advice to clients and professionals via telephone, in writing, and face to face, presenting complex issues in a clear manner that's appropriate for internal and external clients
  • Having undergone and have a willingness to undertake appropriate training with regards to legislative changes and development
  • Experience of challenging and appealing negative benefit decisions together with being able to confidently represent and advocate for claimants at Tribunal hearings.
  • Experience of delivering training/briefings/workshops (Desirable)

Skills & abilities:

  • Ability to work sensitively with and relate to vulnerable clients in particular clients who have sustained brain injuries, have cognitive difficulties, or have complex needs
  • Ability to independently manage and prioritise a varied and complex caseload, ensuring deadlines are adhered to in accordance with service standards
  • Ability to prepare written reports to a high standard
  • Have an indepth working knowledge of social security legislation
  • Ability to work cooperatively as part of a team

Personal qualities:

  • Display selfmotivation, drive and enthusiasm
  • Possess a flexible approach to work
  • Keen interest in the social welfare system
  • A desire to support vulnerable clients
  • Diplomatic and sensitive to client's circumstances

Education & Training:

  • Good written and verbal communications and numeracy skills
  • Substantial welfare rights experience

And last but not least... what's in it for you?
We are passionate about growth and aim to provide every employee with a clear development plan, with regular reviews that enable them to reach their career goals
Working within an expanding business with an ambitious growth st

  • Welfare Assistant

    2 weeks ago

    Salford, Salford, United Kingdom Broadoak Primary, Swinton Full time

    Education - School***- School Support StaffBroadoak Primary, Swinton***Broadoak Primary SchoolFairmount RoadSwintonManchesterM27 0EPHeadteacher: Mrs Karen WildTel:Welfare AssistantGrade: 1A, £3,293 - £3,349Working Hours: 6.25 hours per week (Monday to Friday 1.25 hours per day), term time onlyContract Type: PermanentClosing Date:5th June 2023, 12:00...

  • Welfare Assistant

    2 weeks ago

    Salford, Salford, United Kingdom Beech Street Primary Full time

    Education - School***- School Support StaffBeech Street Primary***Beech Street Primary SchoolBeech StreetEcclesManchesterM30 8GBTelephone: **Headteacher: Mr Ben SpeddingWelfare AssistantGrade: 1A, £5,038 - £5,122 per annumHours: 8.75 hours per week, 11:30 - 13:15, Monday to Friday, Term Time OnlyContract Type: PermanentClosing Date: 25th February 2024,...

  • Welfare Assistant

    2 weeks ago

    Salford, Salford, United Kingdom Christ Church CE Primary, Eccles Full time

    Education - School***- School Support StaffChrist Church CE Primary, Eccles***Christ Church CofE Primary SchoolNelson StreetEcclesManchesterM30 0GZTel: **Executive Headteacher - Wendy McCormackWelfare Assistant x 2Grade:1A, £2,879 - £2,927 per annumWorking Hours: 5 hours per week, Term Time OnlyContract Type: PermanentClosing Date: 16th February 2024,...

  • Welfare Assistant

    2 weeks ago

    Salford, Salford, United Kingdom Monton Green Primary Full time

    Education - School***- School Support StaffMonton Green Primary***Monton Green Primary SchoolPine GroveMontonEcclesM30 9JPTel: Headteacher: Alison EdwardsWelfare AssistantGrade: 1A £7,902 - £8,038 per annumWorking Hours: 15 hours per week, (11am to 2pm daily), term time onlyContract Type: PermanentClosing Date: 14th June 2023, 12pmDate required: As soon as...

  • Casual Animal Welfare Technician

    2 weeks ago

    Salford, Salford, United Kingdom Eccles Sixth Form College Full time

    Casual Animal Welfare TechnicianReference:SCCG2458B | Closing Date:26/02/2023 | Interview Date:TBCSalary:£9.75 per hourContract Type:Casual | Hours per Week:As Required | Location:Chatsworth Road, M30 9FJAbout the RoleAn exciting opportunity has arisen for three Casual Animal Welfare Technicians to join this expanding, successful and highly motivated team....

  • Hire Controller

    2 weeks ago

    Salford, Salford, United Kingdom Gap Group Full time

    Our team is the best in the industry - is it time for you to join us? If you're passionate about delivering great service and want to work for a company where we'll help you be your best, GAP wants to hear from youFrom one division, GAP Hire Solutions now has 10 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best...

  • Head of Year

    2 weeks ago

    Salford, Salford, United Kingdom Tradewind Full time

    Tradewind are recruitingI am currently recruiting for a Head of Year to support pastoral care in a 14-19 provision in Salford for a full-time role starting as soon as possible.The role is offered initially on a temporary basis but may become a permanent appointment.This is a full-time, long-term supply role, paying up to £95 a day.The RoleHead of Year /...

  • Social Worker

    2 weeks ago

    Salford, Salford, United Kingdom Ackerman Pierce Ltd Full time

    Job Title: Social Worker - Child Protection TeamLocation: SalfordHourly Rate: £35.00 per hourAbout the Role:We are seeking a motivated and compassionate Social Worker to join our Child Protection Team in Salford. This role offers an excellent opportunity to play a pivotal role in safeguarding and promoting the welfare of children and young people in our...

  • Teacher of Games Design

    2 weeks ago

    Salford, Salford, United Kingdom Lumeg Recruitment Full time

    Teacher of Games DesignWeekdays within term timeMy clients College is an incredible community - there is a lot that staff and their families can get involved with.They have family friendly policies and are happy to talk about flexible working.They invest in their people and offer a range of training & career opportunities for all staff as part of their 'Be...

  • Housing Officer

    2 weeks ago

    Salford, Salford, United Kingdom Hays Specialist Recruitment Limited Full time

    Housing Officer - SalfordHays are currently recruiting for a Housing Officer based in Salford to work on a temporary basis, with rates starting from £13.00 per hour.Your new role Overseeing the day to day maintenance and management of rented properties arranging for the signing of leases, rent collection and maintenance work Carrying out regular inspections...

  • Teacher of Business

    2 weeks ago

    Salford, Salford, United Kingdom Lumeg Recruitment Full time

    Job Title: Teacher of Business (Full and Part Time) Salary: 26.4k - 43.8k About Us: My clients College is an incredible community - there is a lot that staff and their families can get involved with. They have family friendly policies and are happy to talk about flexible working. They invest in their people and offer a range of training & career...

  • HR Officer

    2 weeks ago

    Salford, Salford, United Kingdom The Lowry Hotel Full time

    The Lowry Hotel Manchester's Iconic fivestar hotel is looking for a Human Resources Officer to join the team The role is 32 hours per week (days flexible)You will report directly into the Human Resources Director and are your duties will include:Complete HR Administration on a day to day basis. This included being responsible contracts, new starter paperwork...

  • Case Progression Officer

    2 weeks ago

    Salford, Salford, United Kingdom Smart Auction UK Full time

    Job Title: Client Progession OfficerLocation: ManchesterHourly Rate: £13ph - 16ph ( Based on experience )We are a national modern property auction company, founded in 2009 in order to revolutionise the property selling and buying market, and helping people by making it easier, cheaper and a lot simpler.We have successfully grown over the years and now work...

  • Teacher of Games Design

    2 weeks ago

    Salford, Salford, United Kingdom Lumeg Recruitment Full time

    Job Title:Teacher of Games DesignSalary:26.4k - 43.8kHours:Weekdays within term timeAbout Us:My clients College is an incredible community - there is a lot that staff and their families can get involved with.They have family friendly policies and are happy to talk about flexible working.They invest in their people and offer a range of training & career...

  • Teacher of Computer Science

    4 weeks ago

    Salford, Salford, United Kingdom All Hallows RC High School Full time

    TEACHER OF COMPUTER SCIENCE (MPS/UPS) Permanent / Full-Time Required September 2024As a result of increased numbers of pupils and school expansion, the Governors of All Hallows RC High School are seeking to appoint an outstanding Teacher of Computer Science with high expectations and standards to join our small, friendly school. You will be responsible for...

  • Teacher of Computer Science

    2 months ago

    Salford, Salford, United Kingdom All Hallows RC High School Full time

    TEACHER OF COMPUTER SCIENCE (MPS/UPS) Permanent / Full-Time Required September 2024As a result of increased numbers of pupils and school expansion, the Governors of All Hallows RC High School are seeking to appoint an outstanding Teacher of Computer Science with high expectations and standards to join our small, friendly school. You will be responsible for...

  • Geography Teacher

    2 weeks ago

    Salford, Salford, United Kingdom Teaching Personnel Full time

    Are you a Geography Teacher seeking a fresh start in the new school year?We're partnering with secondary schools in Salford who are looking for Humanities staff to join their department in September 2024. About the role:You'll excel as a Geography Teacher for Key Stage 3 and 4, delivering engaging and enjoyable lessons for students of all abilities.Bring...

  • Year 1 Teacher

    2 weeks ago

    Salford, Salford, United Kingdom Aspire People Full time

    Job Opportunity: Full-Time Year 1 Teacher (Long Term vacancy)Are you a dedicated educator with a passion for nurturing young minds? Aspire People is seeking a talented Year 1 Teacher to join a vibrant school community in Salford, Greater Manchester, (M5). This exciting opportunity calls for an individual with a Qualified Teacher Status (QTS) in the UK, along...

  • Restart Employment Advisor

    2 weeks ago

    Salford, Salford, United Kingdom The Growth Company Full time

    The Growth Company's (GC) team have an exciting new opportunity for a Restart Employment Advisor to delivery of a range of guidance and training services for unemployed people, contribute to individuals' progression into employment, training, and education.We help to make a lasting difference to the lives of people throughout the North of England and beyond,...

  • Senior Carer

    2 weeks ago

    Salford, Salford, United Kingdom Holly Court Care Ltd Full time

    Job Purpose:You will be an active member of the multi-professional team, supporting the personal care and support needs of residents through the promotion of independence and choice and planned programmes of care.You will treat all residents with respect and courtesy, maintaining dignity and respecting individual needs and differences.All of our staff have a...