Reception Team Leader

1 week ago


Studley, Warwickshire, United Kingdom Warner Leisure Hotels Full time

A rewarding career at Warner Leisure means joining one great team who aim to create a sumptuous and seamless experience across our 14 unique, beautiful and luxurious Hotels and Coastal Villages.


As a Reception Team Leader at Warner Leisure Hotels you will work in a high performing, fast paced environment whilst leading, encouraging and coaching your team to provide an attentive and personalised service backed up by great product knowledge - delighting our guests on a daily basis.


Role responsibilities:

  • To assist in overseeing team levels, successfully developing team members who have a commitment and passion for delivering high standards and service
Supervising the reception and holiday sales environment

  • Ensuring team consistently perform hotel reception duties, preparing items for guest arrival and departure and providing informative and accurate advice and guidance for guests
  • Providing a safe, secure and appealing environment for our guests and team, through adhering to the companies Health & Safety policies

The benefits of working with us:

  • Free use of many of the Hotel/Coastal Village facilities and discounts off our food and retail outlets
  • 20% team member discount across Warner Leisure Hotels, Butlin's and Haven holidays for you, your family and friends
  • Reward and recognition schemes including long service
  • Externally recognised qualifications that will give you the opportunity to progress and develop within Bourne Leisure
  • Government pension scheme

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