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Projects and Quality Supervisor

3 months ago

London, Greater London, United Kingdom Superco - Shopify Plus Partner Full time

Quality Assurance Assistant

Superco is a prominent player in the world of customer experience, specializing particularly in Shopify Plus brands.

We fuse our extensive knowledge of Shopify Plus with a profound insight into customer behavior to propel revenue growth for our brands.

We are on the lookout for a Quality Assurance expert to join a leading ecommerce customer experience agency. This role involves supporting our Build Quality Manager within our quality department.

  • Shopify Knowledge: To be considered, you must demonstrate previous experience in a quality control role with a specific focus on Shopify.
  • Testing Expertise: Possess a comprehensive understanding of testing strategies, conducting various types of testing such as functional, usability, and performance testing to detect and resolve bugs prior to delivery.
  • Developer Training & Mentorship: Contribute to the growth of developers by pinpointing training requirements, offering guidance, and advocating for best practices.
  • Design Collaboration: Work in close collaboration with the design team to ensure flawless translation of designs into functional, high-quality Shopify Plus experiences.
  • Client Focus: Uphold transparent communication with clients concerning project quality, promptly address any issues, and guarantee their satisfaction with the end product.
  • Continuous Improvement: Constantly assess and enhance quality assurance processes to boost efficiency and uphold top-notch standards.

Superco's main office is situated in London, with the creative team based in Birmingham, and some remote technical team members operating across Europe.

This position offers a hybrid or remote work setup.

In your application, share insights about your favorite online brand experience and the reasons behind your fondness for it.