Tm Validation Coordinator
7 days ago
Kelly Group is currently looking to recruit the very best talent and have a unique opportunity for a TM Validation Coordinator to join our growing team.
In this role you will be responsible for:
- Receive packs from force Kelly Database
- Review the job pack in detail to find any discrepancies or missing information, this includes Traffic Management, Civils or Cabling data.
- Analysis proposed works, to decide if and what traffic management is required.
- Check Roadworks website and specialised streetworks software for any noticing issues that may arise.
- Proficient in street works knowledge and its terminology.
- Filling out Civils templates for noticing team to schedule works.
- Ensure that all updated information is logged on Kelly's Database and force.
- Communicate with civils and cabling personnel in order to obtain further information required for the job pack.
- Telephone and system support
- Liaise with our clients to request additional costings for works.
- Liaise with staff in other departments as and when required.
- Escalate customer complaints to the Validation Manager.
- Able to access databases to obtain information for the department.
- Produce and maintain tracker excel spreadsheets.
You will have the following qualifications and be able to prove experience and competence:
Essential Knowledge:
- Proficient use and knowledge of software such as MS Word, Excel, Outlook and Power Point
- Recognised academic training, such as working knowledge of pc systems & client liaison protocols and customer liaison
- Good knowledge in Streetworks
- Civils, Cabling and Traffic Management.
- Experience in Telecoms (BT, Virgin Media, Vodafone etc.), Engineering or call centre
Essential Skills:
- Excellent communication skills
- Due diligent with an eye for detail
- Able to organise and prioritise work/tasks
- Able to balance competing priorities and meet personal targets within a fluctuating & demanding workload.
- Flexibility with working hours
- Strong analytical skills
- Competitive PAYE Salary
- 28 days paid annual holiday
- Personal Accident Insurance
- Company Pension scheme
- Cycle to work scheme
- Excellent career progression opportunities
Established in 1985 to support the emerging UK cable television market, Kelly Group has diversified to meet the needs of our clients.
With over 35 years' experience and customer service at the heart of our business, Kelly Group is renowned for building networks in collaboration with several major leading telecommunication service providers, delivering innovative multi-functional solutions - connecting people globally.
Working across several industries including telecommunications, rail, metro, highways and fleet, Kelly Group operate nationally with 40+ operational centres and deliver a full suite of services.
From the initial planning, design, notification through to installation, final commissioning and maintenance of networks, Kelly Group deliver a 'one-stop solution' to meet the needs of our clients and delight their customers.
As a service provider, our workforce is our extended family, which is why we invest in their safety, training, careers, welfare, vehicles and tools they need to deliver excellence.
With a workforce of circa 3500, 40+ national operational centres, 4 training hubs and a fleet of over 2500 vehicles, Kelly Group are committed to developing an excellent team, a fair culture and a safe working environment.
If you feel you have the required experience and want to further your career with a long standing communications contractor, please apply.
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