Service Team Manager

2 weeks ago


London, Greater London, United Kingdom TN Recruits Full time
Join Our Team as a Service Team Manager

Are you someone who loves providing top-notch customer experiences and has a strong passion for premium brands and the automotive industry? If that sounds like you, we have an exciting opening for you to become a key part of our dynamic aftersales team as a Service Team Manager.

Your Role:

As a Service Team Manager, you will play a crucial role as the primary contact for customers, guiding them from their initial interaction to the finalization of their invoice and returning their vehicle. Your responsibilities will include consulting customers on necessary vehicle repairs, keeping them updated on progress, and effectively handling any issues that may arise, aligning both customer and business expectations.

Key Responsibilities:
  • Welcome and assist customers in a warm and polite manner throughout the day.
  • Provide regular updates to customers about their vehicle repairs and any additional required work, ensuring outstanding service.
  • Maintain a strong understanding of our aftersales products and services.
  • Ensure efficient completion of all service and repair documentation, ensuring customer satisfaction.
  • Collaborate with a team of technicians, assigning tasks based on time and skill while upholding top-notch service standards.
Benefits:
  • Competitive Basic Salary: £31,500
  • OTE - £45,000 to £53,000+ per annum
  • Company Car
  • Working Hours: Monday – Friday, 8:00am – 6:00pm
  • Saturday 8:00am – 12:30pm (1 in 3, paid as additional hours)
  • Free Parking
  • Opportunities for Career Progression
  • Training and Development
  • Premium Brand Environment
  • Modern and Well-Maintained Offices

We highly value our team members and are committed to their professional growth and training. Moreover, we provide an array of leading industry benefits for all our staff.

What You Need:
  • Valid UK driving license
  • Minimum of 1 year experience as a Service Advisor

If you are keen on becoming part of our team and contributing to our achievements, kindly submit your resume to apply. Reach out to our Automotive specialist recruiter, Nick, today for more information on this exciting opportunity.

Why Choose to Work with TN Recruits Automotive? With an outstanding track record boasting over 260 5-star reviews, we are a reputable choice. Uncertain if this role aligns perfectly with your goals? Apply or get in touch with our specialist recruiter, who has strong ties with major UK dealerships and local garages.

By applying for this position, you consent to TN Recruits Ltd retaining your information for employment purposes. Rest assured, all data will be securely stored for up to 3 years unless specified otherwise.


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