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Waiting Staff

3 months ago

SouthendonSea, Southend-on-Sea, United Kingdom SEVEN Hotel Full time

Our Story
Seven Hotel is a hotel providing affordable luxury for the leisure and business travellers of the world.

With a style that'll knock your socks off, we offer our guests a real home from home, plus the most comfortable beds and bedding.

The Seven Hotel is a luxury boutique hotel based in the heart of Southend-on-sea, looking over the Thames Estuary.

Our people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career.

You'll feel at home as part of a close team that thrives on delivering exceptional guest experiences and working in a company focused on ensuring the best workplace culture.


The Opportunity
The Seven Hotel requires an experienced hands-on waiter/waitress for our restaurant and bar with 70 covers. The restaurant is a fine dining modern British restaurant that serves breakfast, lunch, afternoon tea, and dinner daily. There is also a gin bar and lounge that operates between 9am-11pm daily.

  • Maximise the guest experience within the bar and restaurant
  • To enhance sales with the bar and restaurant and increase sales through upselling
  • Be a focal point for welcoming guests
  • Ensure the highest standards of service and anticipate client needs at all times
  • Become a restaurant product and menu advisor
  • Develop an understanding and delivery of SEVEN Hotel Values & Principles
  • Be provided with continuous training and be motivated by the team
  • Maintaining high levels of cleanliness and standards throughout the business

You

  • Previous experience of working in a highvolume restaurant, with a proven track record of delivering results
  • Have a passion for hospitality, great quality fresh food, customers, and people
  • Ability to deliver warmth, charm, and hospitality in every aspect of the role
  • A strong, ambitious individual, looking for a challenge, driven by 100% customer satisfaction
  • Openminded and flexible with the ability to think outside the box
  • Ability to work weekends and evenings

Ensure guest satisfaction You Will

  • Welcome our guests and guarantee an ideal guest experience throughout the restaurant and bar.
- maintain the environment to ensure a clean and comfortable experience
- handle reservations and process administrative matters;
- work with our Hotel and Restaurant Management and restaurant systems

More of You
- are fluent in English
- can multi-task
- do not need a specific hotel or restaurant experience but need to have 4 years or more in F&B
- have experience in bars and restaurants
- are a team player
- love to meet and greet different people
- are passionate about f&b

We...
- offer you a special training program and a personal development plan
- reward you for good performance

Fulltime

  • Mostly afternoon and evening shifts, with the possibility to do morning shifts occasionally
  • This position will be based in the Aurum restaurant at The Seven Hotel,
If you are passionate about growing your talents, supporting others to become the best version of themselves, and just creating genuine connections with like-minded people, we are the right place for you


We dare to be different and like to make a difference by promoting a guest service-focused attitude, which is unique, personal, and flexible.


Job Types:
Full-time, Part-time

Salary:
£10.00-£12.00 per hour

Expected hours:
per week

Benefits:

  • Discounted or free food
  • Sick pay

Day range:

  • Weekend availability

Physical setting:

  • Bar
  • Hotel
  • Restaurant

Shift:

  • 8 hour shift

Experience:

  • Hospitality: 1 year (required)

Work Location:
In person

Expected start date: 23/03/2024