Head of Region

1 week ago

Norwich, Norfolk, United Kingdom NHS Blood and Transplant Full time

Head of Region - North

Job Summary


We are now seeking a dynamic Head of Region who directly reports to the Assistant Director of Blood Donation Operations.

As such, you will oversee the operational leadership and performance management of the blood donation teams based throughout your region.

You will lead the continued development of service redesign and improvement to ensure that Blood Donation remains at the forefront of high-quality service delivery and innovation.

A proven track record of operational success by building high performing teams delivering excellent service outcomes, is essential, gained in a complex context, with significant exposure to successful change leadership, and an obsession with quality and safety.


Main duties of the job

  • Delivery of both operational and clinical standards of service that are compliant with all regulatory and legislative requirements whilst ensuring balanced delivery of all whole blood and blood component donation against NHSBT strategic targets. This is a multidepartmental responsibility.
  • Drive and lead service improvement / transformation to deliver high quality services with maximum efficiency and ensure that lean methodology is used in implementing and embedding operating models throughout their function continuously seeking opportunities to identify and incorporate best practice into service delivery.
  • Leading the development, motivation, and inspiration of multidisciplinary teams within their function, demonstrating adherence to NHSBT's core purpose and behaviours and ensuring that regulatory targets and compliance against quality, risk and governance standards are met.
  • Accountability for care and service standards meet public expectations at all times and upholding the reputation of NHSBT at all times.
You will be required to travel and spend time away from base, which will involve working irregular hours and overnight stays when required, with prior notice

About You

Experience and Knowledge

  • Substantial management and leadership experience in a clinical environment at a senior level
  • Demonstrable evidence of successful improvement in service deliver and implementation of change
  • Experience of managing and motivating a multidisciplinary team to deliver a corporate strategy and business objectives
  • Extensive experience of working with budgets
  • Experience in setting, monitoring and evaluating standards of care / customer service initiatives.
  • Knowledge of patient safety initiatives, strategies and risk management
  • Experience of leading on either clinical or compliance audits
  • Experience of working with information technology using Microsoft Office packages (Word, Excel and PowerPoint), or equivalent Systems

Qualifications and Training

  • Possession of a post graduate management qualification or significant operational/clinical equivalent experience in a large, complex environment
  • Degree at Masters level or equivalent experience gained by working at senior managerial/nurse level
  • Possess a valid driving licence, allowing you to drive in the UK


Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role.

You will need to demonstrate these throughout the recruitment process.

About Us


At NHS Blood and Transplant, we're incredibly proud of the many talented people who come together every day to make our organisation the very best it can be.

We have clearly defined values that are centred around offering exceptional care to our donors and their families.

We take care of each other too and we focus on building our expertise so we can change lives, provide quality support and offer fulfilling careers.


It's an opportunity to contribute to a unique team as part of a service that saves lives 365 days a year.

We offer brilliant benefits including 27 days of holiday (plus bank holidays), a comprehensive induction and training programme, and competitive pension scheme.

Three small words, one big difference -
Caring, Expert and
Quality.

Together we'll save and improve more lives than ever

This vacancy will close at 23:59 on Sunday 19th May 2024

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification.
**Please also view the benefits information sheet which details the benefits of working for NHSBT and the hours of work, salary, leave entitlement etc. for this role.

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