Receptionist

1 week ago


Eastbourne, East Sussex, United Kingdom Burlington Hotel Full time

Job Ref:
BES3658

Branch:
Burlington Hotel

Location:
Burlington, Eastbourne

Salary/Benefits:
Competitive Salary

Contract type:
Casual

Hours:
Full Time

Posted date:05/05/2023

Closing date:07/06/2023

Who are we?


Coast Country Hotel Collection is a family of 37 hotels in the UK, operated by Bespoke Hotels, the UK's largest independent hotel group.


Join our exceptional team
We are currently looking for exceptional people to join our team and have a great opportunity for a
Receptionist


As a Receptionist you will be responsible for maximising room revenues in line with the Company's standards, providing efficient and courteous service, to ensure total guest satisfaction.


Key Responsibilities of the role:

  • To be familiar with the days business, including arrivals, departures, and special requests.
  • Deal with guests promptly upon arrival and departure, as per Company Standards for check in and out procedures.
  • To have a good understanding of the guests' requirements when they are checking in or out.
  • To ensure all cash, charge, float and till procedures are carried out in accordance with company Policy.
  • Demonstrates a working knowledge of all services and facilities of the hotel, as well as local area. Therefore, ensuring our guests are assisted effectively.
  • Keeping the team up to date by attending the daily meetings.
  • Maximise sales through upselling, using incentives and promotions
  • Ensure all customer enquiries and requests for bookings are dealt with promptly, courteously and efficiently
  • Ensure prompt resolution of customer complaints
  • Professionally and competently operates the telephone system in line with both operating and Company Standards.

Requirements of the role:

  • To have worked in a hotel or with people in a customer related role.
  • Excellent Customer service skills, to be able to follow standards and to have good organisational skills.
  • To be able to make decisions in a fast paced environment and to enjoy it
  • To be able to communicate well to each other and guests
  • Be able to use a phone and computer system we use Opera.

What do we offer?

  • Competitive salary
  • Excellent ongoing support, training and development
  • Accrued holiday days including Bank Holidays per annum
  • Instant access to Perkbox; giving you 24/7 access to more than 250 perks, including free drinks, cinema tickets, shopping discounts, online GP appointments, fitness classes, learning courses and much more
  • Stakeholder Pension entitlement
  • Discounted hotel room rates for you, your friends and family across all UK Bespoke Hotels
  • Food and Beverage discounts at all our hotels
  • Ongoing incentives and rewards
  • Opportunities to move between hotels and grow with the group
  • Meals on duty

More about us:


Coast Country Hotel Collection is unpretentious and welcoming, our locations are by the sea, in the heart of the country, in pretty villages and in vibrant towns.

The brand reflects the best of British - fun, interesting, historic locations; simple, comfortable facilities; warm and friendly hospitality; fun and happy times.

And our people embody these brand values.

When you're perusing the Eastbourne hotels, there isn't any finer than this beautiful listed Victorian building near the promenade. The Burlington Hotel offers you views of the seas whilst you enjoy the restaurant or bar and lounge.

Enjoy the sea air as soon as you step out of the front door and relax fully into your seaside holiday.


With 159 bedrooms available which include; standard single, sea view single, standard double, standard twin, sea view double, sea view twin and superior sea view twin.

All ensuite for the most comfortable stay.
  • Receptionist

    1 week ago


    Eastbourne, East Sussex, United Kingdom Alfa Leisureplex Full time

    Alfa Leisureplex Group has an opportunity for a Receptionist to join the team at The Queens Hotel, Eastbourne.Receptionist working hoursAs a Receptionist you will work 35-42 hours per week, including weekends & split shifts. With an hourly rate of £ Regardless of ageBeing a Receptionist:Your main tasks as a Receptionist will include assisting in the...


  • Eastbourne, East Sussex, United Kingdom East Sussex Healthcare NHS Trust Full time

    An opportunity has arisen for a Receptionist at the Eastbourne District Hospital.You will be part of a team of Receptionists responsible for welcoming outpatients to the hospital, recording all attendance information and making follow ups where appropriate in line with the Referral to Treatment: Access and Management Policy and Organisation Objectives.


  • Eastbourne, East Sussex, United Kingdom East Sussex Healthcare NHS Trust Full time

    An opportunity has arisen for a part time Receptionist at the Eastbourne District General Hospital.You will be part of a team of Receptionists responsible for welcoming outpatients to the hospital, recording all attendance information and making follow ups where appropriate in line with the Referral to Treatment: Access and Management Policy and Organisation...

  • Receptionist

    1 week ago


    Eastbourne, East Sussex, United Kingdom SO Legal Limited Full time

    SO Legal is looking for an enthusiastic, organised receptionist to join our Eastbourne head office on a part-time basis.The role will see you provide outstanding service to visitors, answer incoming calls to the firm, and complete general administrative duties as required.Main duties: Assisting with administrative duties Dealing quickly and efficiently deal...


  • Eastbourne, East Sussex, United Kingdom The Shore view hotel Full time

    Receptionists check guests in and out, often using a computerised system. You issue keys to guests; either you provide guests with clear directions, or a Porter will show them to their accommodation. You keep accurate records of which guests have arrived at, or left, the hotel. You make sure that any necessary information goes to the housekeeping,...


  • Eastbourne, East Sussex, United Kingdom On Track Recruitment Full time

    PTR2023OCE - Part-time ReceptionistThis is a brilliant part time opportunity for a confident and personable individual to assist on reception for a busy establishment.Your day will include the following:Answering incoming callsAssisting with any queriesGreeting visitors, signing them in/outGeneral receptionist and administration dutiesIt would be...

  • Receptionist

    1 week ago


    Eastbourne, East Sussex, United Kingdom York House Hotel Full time

    At York House Hotel we have made a promise to make life more enjoyable and we do this with our amazing teamA job, a career or a calling - you could be our next ReceptionistAs part of our team you can enjoy the following benefits:Participate actively in initiatives to build a more inclusive and sustainable world Continuously learn and develop Complimentary...


  • Eastbourne, East Sussex, United Kingdom Park Practice Full time

    Your role as a Medical Receptionist / Telephonist in our Patient Services team will require you to be the face of the practice. You will work in a very fast-paced environment manning the reception desk, answering the telephones, processing prescriptions, dealing with queries or carrying out administrative tasks.Key responsibilities of a Medical Receptionist...


  • Eastbourne, East Sussex, United Kingdom Park Practice Full time

    Your role as a Medical Receptionist / Telephonist in our Patient Services team will require you to be the face of the practice. You will work in a very fast-paced environment manning the reception desk, answering the telephones, processing prescriptions, dealing with queries or carrying out administrative tasks.Key responsibilities of a Medical Receptionist...

  • Nights Receptionist

    1 week ago


    Eastbourne, East Sussex, United Kingdom Whitbread Full time

    Nights Receptionist**HOTEL NAME: Eastbourne Town Centre Premier InnLOCATION:Eastbourne (BN21 3DF)HOURS:24 hours per week over 3 nights including weekendsShifts:10pm-6am / 11pm-7amSALARY:Up to £11.30 per hour**At Premier Inn, we do our hotel jobs differently. Award-winning training. All the support you need if you haven't done this kind of work before. And...

  • Nights Receptionist

    1 week ago


    Eastbourne, East Sussex, United Kingdom Whitbread Full time

    Nights Receptionist**HOTEL NAME: Eastbourne Town Centre Premier InnLOCATION:Eastbourne (BN21 3DF)HOURS:24 hours per week over 3 night shiftsSALARY:Up to £11.30 per hour**At Premier Inn, we do our hotel jobs differently. Award-winning training. All the support you need if you haven't done this kind of work before. And brilliant career prospects with the UK's...

  • Receptionist

    1 week ago


    Eastbourne, East Sussex, United Kingdom Burlington Hotel Full time

    Job Ref:BES5167Branch:Burlington HotelLocation:Burlington, EastbourneSalary/Benefits:Competitive SalaryContract type:PermanentHours:Full TimeHours per week:40Posted date:25/03/2024Closing date:27/04/2024Who are we?Coast Country Hotel Collection is a family of 37 hotels in the UK, operated by Bespoke Hotels, the UK's largest independent hotel group.Join our...

  • Receptionist

    1 week ago


    Eastbourne, East Sussex, United Kingdom Boss Gym Full time

    We are looking for a receptionist here at Boss Gym.(Please note due to the finish times of an evening shift, you must be over 18 years of age)We want someone who loves people. Personality is everything, if you love engaging with people and are confident than we want to hear from you.Shifts will generally be from 6am-11am or 5pm-11pm Monday to Friday and some...


  • Eastbourne, East Sussex, United Kingdom 4front Physiotherapy Full time

    4Front Physiotherapy have an exciting opportunity for a Receptionist/ Administration Assistant to join their expanding teamA demonstrated history of working within a medical administration background is preferred but not essential. Full training is provided to all new employees and could be the ideal role for a school leaver wishing to embark on a Medical...


  • Eastbourne, East Sussex, United Kingdom Avery Healthcare Full time

    About The Role:Eastbourne Gardens Care Home located in Eastbourne, East Sussex is currently recruiting for an enthusiastic, team player to join us as a Part-Time Receptionist. This is your opportunity to shine and bring bags of personality to your daily work by providing a positive and welcoming public image as the first point of contact, promoting the home...


  • Eastbourne, East Sussex, United Kingdom St Anne's Vets Full time

    Job Title: ReceptionistSalary: £10.20 PHRLocation: EastbourneJob Type: PermanentHours: Monday , Thursday , Friday and every 3rd Saturday 9-3pm (Flexibility needed for covering sickness and leave. This may include weekends)About usFor over 70 years, we have been Eastbourne's largest veterinary practice. We are RCVS accredited, and our long-standing team are...


  • Eastbourne, East Sussex, United Kingdom Seaside Medical Centre Full time

    JOB TITLE:Medical ReceptionistREPORTS TO:Operations and Administrative Team Leaders/Practice ManagerHOURS:Negotiable Job Summary:Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.Provide general assistance and support to the practice clinical and non-clinical team...

  • Receptionist

    1 week ago


    Eastbourne, East Sussex, United Kingdom LINNAEUS VETERINARY LIMITED Full time

    Location:6 St Anne's Road, EastbourneHours:Part timePractice:St Anne's Veterinary Group EastbourneSalary:£10.60 per hourNo posting requiredPart of an amazing global familyBeing part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what...

  • Receptionist

    2 weeks ago


    Eastbourne, East Sussex, United Kingdom Engage Education Full time

    At Engage Education Services, we've specialised in recruiting education staff for over a decade. We're currently looking for an enthusiastic School Administrator to work full-time at a fantastic school in the Hastings area.Our team has built an excellent reputation in the local area, and we're looking for more high-quality office staff to work with these...

  • Pathology Assistant

    2 weeks ago


    Eastbourne, East Sussex, United Kingdom East Sussex Healthcare NHS Trust Full time

    We are looking for someone to join our busy Pathology Specimen Reception team at the Eastbourne District General Hospital. The team are responsible for booking all pathology samples onto the laboratory computer system and ensuring correct protocols are followed for the handling and movement of those samples. Accuracy of work is very important.This is a...