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Beauty Sales Advisor

3 months ago

London, Greater London, United Kingdom Stellar Global Full time

Are you passionate about beauty, sport and/or wellness, looking for a full-time role and open to the opportunity to work at the world's leading luxury department store?

We offer £26k plus commission and it's 6 months fixed term contract (with a view to for a permanent role)
We opened a Therabody concession in Harrods, in May 2023 and are looking for a Beauty sales advisor.


Our client, Therabody is a pioneer in the wellness technology space, developing products and services that optimize human performance and unlock the body's natural ability to achieve health and well-being.


This role is pivotal in bringing the customer experience to life and we are looking for enthusiastic, passionate Sales advisors who can represent Stellar and our client, Therabody to lead the way with delivering exceptional customer service.

To learn more about Therabody

About Stellar


Stellar is a Retail Experience agency, we unlock a brand's potential in retail performance by driving product sales and customer loyalty.

We provide the best-in-class service for physical, virtual and hybrid retail experiences for high profile clients, such as Therabody, Samsung, Sage Appliances and Nike.

We invest in our staff, provide bespoke training programs, and offer opportunities to flourish and progress. At Stellar, we are committed to working smart, staying curious, owning our work, and always bringing a can-do attitude.

Take a look at our work here

What you will be doing in your role:

  • Delivering exceptional customer service and driving brand advocacy
  • Building a great rapport with customers
  • Bringing products to life through engaging demonstrations
  • Converting interest into sales
  • Achieving individual and team sales targets
  • Ensuring the space always has premium standards

What experience you'll need to be successful:

  • Prior experience in a premium customer service environment
  • The ability to convert sales and achieve KPIs
  • Previous experience working in a premium retail environment would be advantageous
  • Passionate about beauty, fitness and/or wellness
  • Someone who is customer oriented and takes a consultative approach to selling
  • A teamplayer who loves sharing their passion with others
  • Ambition and openness to learn and develop your own skill set
  • Excellent communication skills
  • A positive mentality and a drive to succeed
  • Additional languages would be advantageous

Training
In-depth initial product training with quarterly refresher courses

Harrods induction and service training