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Internal Sales Specialist
1 week ago
Job Title:
Internal Sales SpecialistnResponsible for: Outbound Sales CallsnTeam: Sales TeamnResponsible to: Back to Base Sales Manager
This is a full time position and is a hybrid role, the office is based in Poole, Dorset.
Company OverviewnDealer UK includes Ibcos Computers Ltd and Catalyst Computer Systems Ltd.
Both businesses provide Dealer Management Software, with Ibcos focusing on the industries of Agriculture, Construction and Garden Machinery and Catalyst focusing on the industries of Motorcycle, Caravan and Motorhome, Retail and Trade and Agriculture.
We help dealers manage all areas of the business operations from parts and service, through sales and finance, with innovative solutions to achieve their business objectives.
Job OverviewnAs the Internal Sales Specialist you will be tasked with calling customers and prospects daily to maximize the lead generation for the sales team.
Outbound calls will be a key KPI for this role to ensure we have a high conversion rate for the campaigns throughout the year.
Data collection is also a key feature in the role as we require the CRM system to be maintained to a high level.
You will report to the Back to Base Sales Manager but will also have guidance from the Sales Director.Key Responsibilitiesn
- Cold call prospects for lead generationn
- Calling customers/prospects and driving sales supporting the success of new sales campaignsn
- Use scripts to provide information about our software product's features, prices and present their benefitsn
- Persuade the customer to buy by demonstrating how our products and services meet their business needsn
- Record the customer's personal information accurately in our CRM system, Salesforcen
- Keep records of calls and sales and record useful information to share with the sales teamn
- Provide regular sales forecasts and business updates to the sales managersn
- Proactive sales calls via phone calls/video demo'sn
- Responsible for keeping in contact with groups of allocated customersn
- Leverage account managers to influence and progress sales opportunities maximising our profitabilityn
- Support the development of a sales channel of new and existing customers ensuring our DMS solutions match their needsn
- Understand and interpret customer requirements and use every sales opportunity to promote our full range of products and solutionsn
- Understand the customers businesses and challenges that they face to help us identify their needs and provide a software solution to give them a return on their investmentn
- Respond to and qualify leads and opportunities from marketing campaignsn
- Contact potential customers through cold calls and emailsn
- Identify the prospects needs and suggest appropriate products and servicesn
- Build long-term relationships with existing customers and prospectsn
- Set up meetings or calls between prospects and BDM's/AM'sn
- Report to the B2B Sales Manager on (weekly/monthly/quarterly) sales results and account management tasksn
- Stay up to date with new products and servicesn
- Expected to achieve 100 outbound calls per day with 30 meaningful conversations per dayn
- Responsible for sales across both DG-UK companies Catalyst and Ibcos
– Good level of competency in Excel as well as being competent in Word, Outlook, and PowerPointnEssential
– A Telesales focus or background in a telesales environmentnEssential
– Strong attention to detailnEssential
– Highly organised with the ability to prioritise and manage workloadnEssential
– Experience within a dynamic, fast-paced organisationnEssential
– Excellent reading, writing and oral proficiency in the English languagenDesirable
– High level of numeracy, ability to collate figures and build regular sales reportsnDesirable
– A level or equivalent experience and skills Desirable - Previous experience within a software company is an assetnDesirable
- Experience with CRM systems is an asset.
CompetenciesnGood Communicator - I can effectively communicate with people at all levels both internally and externallynEffective - I can work both independently and collaboratively to achieve my goalsnPrecise - I am accurate in my communication and exact in my deliverynTenacious - I ensure that all tasks on a project are seen through to completionnCredible - I know what I'm talking about and can back this up with evidencenPositive - I convey an optimistic and confident approach to situations Interested I want to learn more about what I and the company doesnCommitted - I do what I say I'll do; people can count on menRespectful - I treat colleagues and customers with deference and respectnCollaborative - I work well with others to get the desired outcome
Diversity within the workplace
At Ibcos Computers we are pleased to say we create a diverse and inclusive work environment.
We are an equal opportunity employer, and we actively encourage all individuals to express themselves and to achieve their full potential.
As a company, we continuously strive to outreach to individuals of all backgrounds and identities.We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, pregnancy, age, sexual orientation, and/or mental or physical disabilities.
If you have a disability, such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we will be happy to make reasonable adjustments to enable you to complete the process to your best ability.
. Company Performance Bonus – Paid annually.
. Cycle to work scheme.
. Generous Company Sick pay
. Death in service – 4x your annual salary.
. Company pension contribution of 5%
.
Maternity, Paternity and Shared Parental leave:
Ibcos Computers
has a generous policy to coverntime off to be with your family at important times in your life.
. Medical Cash plan - which gives you access to the best doctors.
. Generous Holiday Starting at 25 days.
The salary for this position is based on 25 hours per week - £20,000 per year + commission + sales target bonus
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