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Call Handler

4 months ago

Trowbridge, Wiltshire, United Kingdom Page Personnel Secretarial & Business Support Full time
  • Temp work until the end of the year
  • Great company working culture and very good feedback from temps within the business.

About the Company

Our company is a prominent healthcare services provider dedicated to ensuring patient well-being and satisfaction. We emphasize quality and efficiency, aiming to provide exceptional service and care to our patients.

Job Title: Outbound Call Handler

Description

We are searching for a compassionate and dedicated Outbound Call Handler to join our team. The primary role involves contacting patients to conduct food supply stock checks. This position demands excellent communication skills, meticulous attention to detail, and a caring approach to patient relations.

  • Conduct outbound calls to patients for food supply inquiries.
  • Perform stock checks to evaluate essential food item availability.
  • Accurately record and update information in the database.
  • Deliver empathetic and supportive communication to patients during calls.
  • Collaborate with the inventory team to ensure precise stock assessments.

Profile

  • Outstanding verbal communication abilities.
  • Precision-oriented with strong attention to detail.
  • Caring and patient-centric attitude.
  • Capability to work autonomously and in a team setting.
  • Prior experience in customer service or call handling is advantageous.
  • Proficiency in basic computer software and data entry.

Benefits

  • Salary: £12 per hour
  • Comprehensive training and continuous support.
  • Potential for career growth and professional development.
  • Supportive and positive workplace environment.