Current jobs related to Software Engineer - Cardiff, Cardiff - Admiral Group Plc

  • Software Engineer in DevOps

    2 weeks ago

    Cardiff, Cardiff, United Kingdom Digital Waffle Full time £45,000

    Software Engineer Job Description **About the Role** Digital Waffle is seeking a skilled Software Engineer to join our team in Cardiff. As a mid-level Software Engineer, you will be responsible for managing projects effectively to ensure high-quality outcomes. **Key Responsibilities** * Manage projects from start to finish, ensuring timely delivery and...

  • Software Engineer in DevOps

    2 weeks ago

    Cardiff, Cardiff, United Kingdom Digital Waffle Full time £45,000

    Software Engineer Job Description **About the Role** Digital Waffle is seeking a skilled Software Engineer to join our team in Cardiff. As a mid-level Software Engineer, you will be responsible for managing projects effectively to ensure high-quality outcomes. **Key Responsibilities** * Manage projects from start to finish, ensuring timely delivery and...

  • Software Engineer in DevOps

    4 days ago

    Cardiff, Cardiff, United Kingdom Digital Waffle Full time £50,000

    Software Engineer in DevOpsWe are seeking a skilled Software Engineer with experience in DevOps to join our dynamic tech company in Cardiff.As a DevOps Engineer, you will be responsible for managing projects effectively to ensure high-quality outcomes. Your expertise in C#.NET (.NET 7 or.NET Core) will be essential in driving our software development...

  • Software Engineer in DevOps

    4 days ago

    Cardiff, Cardiff, United Kingdom Digital Waffle Full time £50,000

    Software Engineer in DevOpsWe are seeking a skilled Software Engineer with experience in DevOps to join our dynamic tech company in Cardiff.As a DevOps Engineer, you will be responsible for managing projects effectively to ensure high-quality outcomes. Your expertise in C#.NET (.NET 7 or.NET Core) will be essential in driving our software development...

  • Software Engineer in DevOps

    4 days ago

    Cardiff, Cardiff, United Kingdom Digital Waffle Full time £50,000

    Software Engineer OpportunityWe are seeking a skilled Software Engineer to join our dynamic tech company in Cardiff. As a key member of our team, you will be responsible for developing high-quality software solutions using C#.NET (.NET 7 or.NET Core) and collaborating with our experienced engineers to drive innovation and excellence.Key...

  • Software Engineer in DevOps

    4 days ago

    Cardiff, Cardiff, United Kingdom Digital Waffle Full time £50,000

    Software Engineer OpportunityWe are seeking a skilled Software Engineer to join our dynamic tech company in Cardiff. As a key member of our team, you will be responsible for developing high-quality software solutions using C#.NET (.NET 7 or.NET Core) and collaborating with our experienced engineers to drive innovation and excellence.Key...

  • Senior Software Engineer

    1 week ago

    Cardiff, Cardiff, United Kingdom HID Full time

    Unlock Your Potential as a Senior Software Engineer at HIDHID Global is a leading provider of trusted identities for people, places, and things. As a Senior Software Engineer, you will play a key role in shaping the future of our company.About the RoleWe are seeking an experienced Senior Software Engineer to join our team. In this role, you will be...

  • Senior Software Engineer

    1 week ago

    Cardiff, Cardiff, United Kingdom HID Full time

    Unlock Your Potential as a Senior Software Engineer at HIDHID Global is a leading provider of trusted identities for people, places, and things. As a Senior Software Engineer, you will play a key role in shaping the future of our company.About the RoleWe are seeking an experienced Senior Software Engineer to join our team. In this role, you will be...

  • Senior Software Engineer

    1 week ago

    Cardiff, Cardiff, United Kingdom IntaPeople Limited Full time

    IntaPeople Limited is seeking an experienced tech-agnostic Software Engineer to join their core technology team as a Lead Engineer. This is an excellent opportunity for Senior/Lead Software Engineers looking for the next step in their career.We are looking for engineers who can work with feature development through the full lifecycle: from requirements...

  • Senior Software Engineer

    1 week ago

    Cardiff, Cardiff, United Kingdom IntaPeople Limited Full time

    IntaPeople Limited is seeking an experienced tech-agnostic Software Engineer to join their core technology team as a Lead Engineer. This is an excellent opportunity for Senior/Lead Software Engineers looking for the next step in their career.We are looking for engineers who can work with feature development through the full lifecycle: from requirements...

  • Senior Software Engineer

    7 days ago

    Cardiff, Cardiff, United Kingdom Bipsync Limited Full time

    {"h1": "Software Engineer - Bipsync Limited", "p": "We are seeking an experienced Software Engineer to join our team at Bipsync Limited. As a key member of our software engineering team, you will be responsible for designing, developing, and deploying high-quality software applications that meet the needs of our customers. Key Responsibilities: * Design...

  • Senior Software Engineer

    7 days ago

    Cardiff, Cardiff, United Kingdom Bipsync Limited Full time

    {"h1": "Software Engineer - Bipsync Limited", "p": "We are seeking an experienced Software Engineer to join our team at Bipsync Limited. As a key member of our software engineering team, you will be responsible for designing, developing, and deploying high-quality software applications that meet the needs of our customers. Key Responsibilities: * Design...

  • Senior Software Engineer

    3 days ago

    Cardiff, Cardiff, United Kingdom Digital Waffle Full time

    Job Title: Senior Software EngineerLocation: CardiffSalary: £70,000 Per AnnumDigital Waffle is seeking a skilled Senior Software Engineer to contribute to the development of innovative software solutions. In this role, you will design, develop, and test software features, collaborate with cross-functional teams, and mentor junior engineers.Key...

  • Senior Software Engineer

    3 days ago

    Cardiff, Cardiff, United Kingdom Digital Waffle Full time

    Job Title: Senior Software EngineerLocation: CardiffSalary: £70,000 Per AnnumDigital Waffle is seeking a skilled Senior Software Engineer to contribute to the development of innovative software solutions. In this role, you will design, develop, and test software features, collaborate with cross-functional teams, and mentor junior engineers.Key...

  • Senior Software Engineer

    1 week ago

    Cardiff, Cardiff, United Kingdom HID Full time

    Unlock Your Potential as a Senior Software Engineer at HIDHID Global is a leading provider of trusted identities for people, places, and things. As a Senior Software Engineer, you will play a key role in shaping the future of our company.About the RoleWe are seeking an experienced Senior Software Engineer to join our team. In this role, you will be...

  • Senior Software Engineer

    1 week ago

    Cardiff, Cardiff, United Kingdom HID Full time

    Unlock Your Potential as a Senior Software Engineer at HIDHID Global is a leading provider of trusted identities for people, places, and things. As a Senior Software Engineer, you will play a key role in shaping the future of our company.About the RoleWe are seeking an experienced Senior Software Engineer to join our team. In this role, you will be...

  • Senior Software Engineer

    1 week ago

    Cardiff, Cardiff, United Kingdom HID Full time

    Unlock Your Potential as a Senior Software Engineer at HIDHID Global is a leading provider of trusted identities for people, places, and things. As a Senior Software Engineer, you will play a key role in shaping the future of our company.About the RoleWe are seeking an experienced Senior Software Engineer to join our team. In this role, you will be...

  • Senior Software Engineer

    1 week ago

    Cardiff, Cardiff, United Kingdom HID Full time

    Unlock Your Potential as a Senior Software Engineer at HIDHID Global is a leading provider of trusted identities for people, places, and things. As a Senior Software Engineer, you will play a key role in shaping the future of our company.About the RoleWe are seeking an experienced Senior Software Engineer to join our team. In this role, you will be...

  • Senior Software Engineer

    4 days ago

    Cardiff, Cardiff, United Kingdom Digital Waffle Full time £70,000

    Senior Software EngineerWe are seeking a highly skilled Senior Software Engineer to join our team at Digital Waffle in Cardiff. As a key member of our tech team, you will be responsible for designing, developing, and maintaining high-quality software solutions.Key Responsibilities:Design and develop software solutions using C#.NET (.NET 7+ or.NET...

  • Senior Software Engineer

    4 days ago

    Cardiff, Cardiff, United Kingdom Digital Waffle Full time £70,000

    Senior Software EngineerWe are seeking a highly skilled Senior Software Engineer to join our team at Digital Waffle in Cardiff. As a key member of our tech team, you will be responsible for designing, developing, and maintaining high-quality software solutions.Key Responsibilities:Design and develop software solutions using C#.NET (.NET 7+ or.NET...

Software Engineer

4 months ago

Cardiff, Cardiff, United Kingdom Admiral Group Plc Full time

An exciting opportunity has arisen for a skilled and enthusiastic Software Engineer to join Admiral's Engineering Team. This individual will be part of Customer Engagement Tribe, who are key in shaping the future of Admiral's customer contact capabilities.

You will play a proactive role in improving our customer journeys and agent experiences and delivering significant business value through our new omni channel contact centre as a service. Also playing a part in maturing Admiral's Engineering capability you will have an appreciation of Cloud/ DevOps practices and tooling.

You will have a strong track record in implementation and support of a contact centre/s.

Accountabilities:

  • Participate in the implementation and management of the overall Genesys Cloud platform. Responsible for configuring all modules within the Genesys Org e.g. Architect, Admin etc.
  • Respond to incidents (including during non-business hours) as member of a rotating support team. Troubleshoot and resolve technical issues related to the Genesys Cloud solution.
  • Monitor and maintain the performance of the Genesys Cloud environment, ensuring it is running efficiently and effectively.
  • Continuously update knowledge of Genesys Cloud features, functionality, and best practices.

Key interactions

  • Role reports to Senior Software Engineer (CCaaS Chapter).
  • Provides guidance and training to business colleagues on best practice using and managing their Genesys Cloud solutions.
  • Work with product leads and delivery within the CE Tribe to refine requirements within an Agile delivery framework.

Knowledge and Experience required:

  • Proven contact centre design, implementation, and support experience for at least 3 years.
  • Experience with contact platforms and technologies: The Engineer will have experience implementing Genesys Cloud working with the Genesys platform, including experience with Genesys Cloud, PureEngage, PureConnect, and PureCloud.
  • Strong problem-solving skills: The Engineer should be able to troubleshoot and resolve technical issues related to Genesys solutions.
  • Strong communication skills: The Engineer should be able to effectively communicate with colleagues and other team members to understand their needs and provide appropriate solutions. Collaboration with Admiral IT Stakeholders (such as Platform Engineering, Security, Change Management, and Architecture).
  • Bachelor's degree in Computer Science, Computer Engineering, or a related field is preferred.
  • Experience with Google Dialogflow (or equivalent).
  • Strong understanding of contact center operations, customer service and business process management is an advantage.

Professional Training

Certifications in Genesys platforms such as Genesys Cloud Certified Professional if not already attained, it will be expected within the 1st 6 months of joining.

Interview Process

This is a two stage process which will include a 60-minute technical interview and if successful following that, likely a 60-minute behavioural based interview.

Location

For Hybrid workers (within a 50-mile radius of our Cardiff HQ) there is an expectation to work from the office twice a month. For remote workers (outside of a 50-mile radius of our Cardiff HQ) there is an expectation to attend the office a handful of times a year when required (i.e big meetings, workshops etc).

Salary, Benefits, and Work-Life Balance

We do not have a set salary for this position, as it will be dependent on the successful candidate's experience. We are happy to see CVs from all candidates who meet the requirements and will be happy to discuss the remuneration package.

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we're consistently voted one of the Sunday Times Best Big Companies to work for in the UK. We want you to have an element of freedom to define a working lifestyle that supports this, so accommodate flexible hours wherever possible.

All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.

For Hybrid workers (within a 50-mile radius of our Cardiff HQ) there is an expectation to work from the office twice a month. For remote workers (outside of a 50-mile radius of our Cardiff HQ) there is an expectation to attend the office a handful of times a year when required (i.e big meetings, workshops etc).

You can also view some of our other key benefits here .

Find out what it is like,
working at Admiral

We're consistently recognised as a Great Place to Work, and we're incredibly proud to know that our people love working here, but why is this? Well, we believe it comes down to our colleague

Admiral is a place Where You Can. Where You Can Be You, Grow & Progress, Make A Difference, and Share In Our Future. Our commitment to our people is the key to our track record, especially of being consistently recognised as a Great Place to Work.

A Data Analyst is a professional who gathers, arranges, and analyses data, which is then usually presented to the relevant departments within a business to create actionable strategies.At Admir

Tech degree apprenticeships are the perfect way to strengthen your expertise, studying alongside your full-time role. After James' career change from technical sales to software engineering, he

Twenty years ago, taking up information technology jobs meant you were venturing into the unknown often as a pioneer, and the risks were high.While some areas in digital information technology still

Danny is a Security Solution Architect working remotely from North Wales. While his career passions are in Tech, outside of work he spends his time volunteering as a Special Sergeant to fulfil h

We're proud to be part of the Employer Supported Policing (ESP) scheme, where we support colleagues who want to volunteer in the police force with some paid time off.

If you're a budding tech professional looking for an exciting and fulfilling career, you're in for a treat.Imagine a workplace where cutting-edge projects, diverse opportunities, and a culture

So you're eyeing up a tech job, are you? We have an assortment of Technology jobs at Admiral, so there's something for everyone. To give you a better idea of the projects and innovative ideas our tech

So you're eyeing up a tech job, are you?

As a proud Women in Data partner, we're committed to ensuring that women are equipped with the right network and opportunities to thrive in their data careers. Reyam is a Digital Data S

As one of our four pillars to our culture, Reward and Recognition is extremely important. We believe that happy staff make happy customers, so we have a huge range of great benefits to make sure everybody has something to smile about Here are a few of our more popular ones.

We've worked hard to be this well-rewarded #J-18808-Ljbffr