Service Desk Analyst

2 weeks ago


Hemel Hempstead, Hertfordshire, United Kingdom Laraveldaily Full time

Our teams specialise in finding talent solutions across the tech sector. By always working in partnership we listen to the needs of our customers, collaborate to find solutions and provide innovative ideas, fresh thinking and a consistent high quality of talent, roles and service. At The Bridge we know that our responsibility is to deliver more than 'just' recruitment. That's why we've developed a full suite of services, ensuring that we can meet all of our client's hiring needs. We partner with you through the full recruitment lifecycle, helping you build your teams, brand and business. Part of the Morson Group family.

About the Job

Operating as a Service Desk Analyst you will be responsible for resolving calls from customers as quickly as possible.

With first class customer service and technical skills, this role will also require you to assist the Service Desk Team Lead in identifying any areas of improvement, recommendations and updating/creating knowledge documents.

This role will require Shift Pattern work Monday through Sunday.

Key Skills and Experience Required
  • Windows 10
  • Active Directory
  • Microsoft skills using Outlook, Word and Excel
  • Excellent interpersonal skills
  • Ability to work as part of a team
  • Genuinely want to deliver 1st class customer service
  • Ability to work in a busy, results focused and thriving environment
  • Comprehensive understanding of IT technologies and support principles

If this sounds something of interest, please apply with your up to date CV for immediate consideration.

Karen ward, Lang'ata, Nairobi, Nairobi County, Nairobi, Kenya

Don't miss out on any job opportunities to reach your career goals. Sign up for job alerts

#J-18808-Ljbffr
  • Service Desk Analyst

    2 weeks ago


    Hemel Hempstead, Hertfordshire, United Kingdom CAE Technology Services Limited Full time

    As the CAE Service Desk Analyst, you will play an integral role within the team supporting CAE's internal and external customer base. As a Service Desk Analyst within CAE, your primary focus will be to provide 1st line support to CAE's customer base 24x7. You will be central to the service desk operation with excellent technical skills combined with first...

  • Service Desk Analyst

    2 weeks ago


    Hemel Hempstead, Hertfordshire, United Kingdom CAE Technology Services Limited Full time

    The RolenAs the CAE Service Desk Analyst, you will play an integral role within the team supporting CAE's internal and external customer base.nAs a Service Desk Analyst within CAE, your primary focus will be to provide 1st line support to CAE's customer base 24x7.nYou will be central to the service desk operation with excellent technical skills combined with...

  • Service Desk Analyst

    2 weeks ago


    Hemel Hempstead, Hertfordshire, United Kingdom CAE Technology Services Limited Full time

    Job DescriptionThe RoleAs the CAE Service Desk Analyst, you will play an integral role within the team supporting CAE's internal and external customer base.As a Service Desk Analyst within CAE, your primary focus will be to provide 1st line support to CAE's customer base 24x7.You will be central to the service desk operation with excellent technical skills...

  • Service Desk Analyst

    2 weeks ago


    Hemel Hempstead, Hertfordshire, United Kingdom SWARCO Full time

    Your Challenge We are excited to offer an opportunity for a versatile individual to join our dynamic team at APT Skidata as a SService Desk Analyst (first line support) & Workshop Assistant. In this role, you will serve as the frontline support for our vehicle and people access customers while also providing assistance with some invoicing and supporting...

  • Service Desk Analyst

    1 month ago


    Hemel Hempstead, UK, Hertfordshire, United Kingdom CAE Technology Services Limited Full time

    The RoleAs the CAE Service Desk Analyst, you will play an integral role within the team supporting CAE’s internal and external customer base.As a Service Desk Analyst within CAE, your primary focus will be to provide 1st line support to CAE’s customer base 24x7.You will be central to the service desk operation with excellent technical skills combined...


  • Hemel Hempstead, Hertfordshire, United Kingdom CAE Technology Services Limited Full time

    Job Description The Role As the CAE Service Desk Analyst, you will play an integral role within the team supporting CAE's internal and external customer base. As a Service Desk Analyst within CAE, your primary focus will be to provide 1st line support to CAE's customer base 24x7. You will be central to the service desk operation with excellent technical...


  • Hemel Hempstead, Hertfordshire, United Kingdom Haven Full time

    IT Service Desk Team LeadHybrid - 50% Office (Hemel Hempstead)Are you a highly skilled and motivated IT professional with a passion for leading and empowering teams? Do you have a proven track record of providing exceptional technical support and ensuring smooth IT operations? We are currently seeking an experienced IT Service Desk Team Lead to join our...

  • Business Analyst

    2 weeks ago


    Hemel Hempstead, Hertfordshire, United Kingdom CAE Technology Services Ltd Full time

    Business Analyst - 6 Month FTC Business Analyst - 6 Month Fixed Term Contract People need amazing technology and technology needs amazing people. CAE Technology Services supports customers to deliver better outcomes by transforming lives and experiences through technology. Our culture is what makes us unique and our value comes from implementing...


  • Hemel Hempstead, Hertfordshire, United Kingdom NEC Software Solutions Full time

    The position of Business Analyst is a home-based role within the health division of NEC Software Solutions working on web-based applications supporting our registries and screening business areas and includes working as part of Agile teams using a user-centred design approach with documented user stories as well as some work under Waterfall methodologies...

  • SOC Analyst

    2 weeks ago


    Hemel Hempstead, Hertfordshire, United Kingdom The People Network Full time

    SOC AnalystHemel Hempstead, United KingdomA Security Operations Centre (SOC) Analyst is required to join a premier consulting business serving the aerospace, defence, and security industries to further enhance the current SOC. My client is dedicated to offering proficient and successful services defending country critical systems. As a result, we are looking...

  • SOC Analyst

    4 weeks ago


    Hemel Hempstead, Hertfordshire, United Kingdom The People Network Full time

    SOC AnalystHemel Hempstead, United KingdomA Security Operations Centre (SOC) Analyst is required to join a premier consulting business serving the aerospace, defence, and security industries to further enhance the current SOC. My client is dedicated to offering proficient and successful services defending country critical systems. As a result, we are looking...

  • SOC Analyst

    1 month ago


    Hemel Hempstead, Hertfordshire, United Kingdom The People Network Full time

    SOC AnalystHemel Hempstead, United KingdomA Security Operations Centre (SOC) Analyst is required to join a premier consulting business serving the aerospace, defence, and security industries to further enhance the current SOC. My client is dedicated to offering proficient and successful services defending country critical systems. As a result, we are looking...

  • SOC Analyst 2nd Line

    2 weeks ago


    Hemel Hempstead, Hertfordshire, United Kingdom Sopra Steria Full time

    We have a brand-new opportunity for an SC Cleared, 2nd line SOC Analyst to join our Defence team, working in multiple environments.Come and join our Security team in the Aerospace, Defence and security sector to support the ongoing maturity of our Security Operations Centre (SOC) and help deliver an efficient and effective service to our wide variety of...


  • Hemel Hempstead, Hertfordshire, United Kingdom Haven Holidays Full time

    Commercial Strategy Analyst - Herts Our Support Centre is in Hemel Hempstead Herts we operate a hybrid working model and have 700 amazing team members across our support centre.1 Park Lane, Hemel Hempstead, Herts HP2 4YL GBRJob DetailsCommercial Insight AnalystHemel Hempstead (Hybrid - 3 days in office each week)Annual salary + bonus and benefitsWe're...


  • Hemel Hempstead, Hertfordshire, United Kingdom Blackhawk Network Full time

    About Blackhawk Network:Blackhawk Network (BHN) is the leader in global branded payment technologies. We strengthen relationships between brands and their customers, employees, and partners by transforming transactions into connections.BHN's portfolio includes: Gift Card & eGift products, promotions and distribution that grow revenue faster; Rewards &...


  • Hemel Hempstead, Hertfordshire, United Kingdom Blackhawk Network Full time

    About Blackhawk Network:Blackhawk Network, also known as BHN, is a leading global provider of branded payment technologies. They are experts at strengthening connections between brands and their customers, employees, and partners by turning transactions into meaningful relationships.BHN offers a diverse portfolio that includes:Gift Card & eGift products,...


  • Hemel Hempstead, Hertfordshire, United Kingdom Sopra Steria Full time

    Are you starting out in your IT career looking to get into cybersecurity? The corporate Security Team are looking for a passionate Junior Security Analyst who will work to assist the organisation in crafting and maintaining a positive security posture covering many different sectors. You should be someone with strong computingskills looking to make a start...


  • Hemel Hempstead, Hertfordshire, United Kingdom CAE Technology Full time

    The RoleAs a Team Leader within CAE's Managed Service operation, you will be responsible for leading a technical team that monitors, maintains, troubleshoots, and resolves both routine and complex issues in a timely and efficient manner for our contracted customer base. The Infrastructure Team Leader is not a hand-on technical role, however, coming from a...


  • Hemel Hempstead, Hertfordshire, United Kingdom William Hill Full time

    For our customers, William Hill is more than a betting shop. It's a home from home. A place where you can meet friends, socialise, and enjoy the sport with a warm tea or coffee in hand.As a Team Leader in one of our betting shops, you'll play a vital role in helping us to maintain this atmosphere. In return, you'll be rewarded with continuous training and...

  • Helpline Adviser

    2 weeks ago


    Hemel Hempstead, Hertfordshire, United Kingdom Sopra Steria Full time

    Are you passionate about delivering high levels of service and interested in working with a busy Service Desk team?Sopra Steria's award winning Government and Transport sector are currently looking for an enthusiastic, autonomous individual to support the customer success team working within FORS. Ideally, you will have experience working in phone-based...