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Operations Lead
3 months ago
At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.
Are you ready to embark on an exciting journey as Operations Lead at our state-of-the-art cancer care centre located in Oxford? Join our dedicated team at GenesisCare UK and be a part of something extraordinary.
The Role:
As the Operations Lead you are responsible for providing dynamic management and leadership to all non-clinical services and colleagues within the centre.
Under the direction of the Centre Leader, take a lead role in developing, implementing, and improving the operational model of both the patients accounts officer team and medical secretary team to support the delivery of the strategic priorities of the centre and GenesisCare UK.
This is your opportunity to make a meaningful impact and grow in your career.What You'll Do:
- Be accountable to the Centre Leader for the delivery of key operational, performance, quality, safety and workforce targets including the preparation of operational performance and quality updates
- Providing assurance to the Centre Leader that the appropriate management processes are in place to ensure regulatory, policy and process compliance and foster a culture of open reporting and learning to improve patient care pathways.
- Be responsible for engaging non clinical staff in the patient management pathway and clinical agenda. Work closely with the Clinical Services Managers to ensure delivery of robust patient safety, quality and clinical risk management strategies for the required services.
- Be responsible for day to day facilities management of the centre, organising remedial works and maintaining accurate servicing and maintenance records for the centre. Working closely with the Centre Leader to ensure optimal maintenance of facilities to maintain a safe, high quality environment for patients and staff.
What You'll Have:
Experience and skills:
- Evidence of effective management of staff and cooperative working
- Evidence of effective organisational, interpersonal and communication skills
- Experience of working in a healthcare industry
- Experience of developing quality improvement plans and imbedding continuous improvement into the operational management process
- Skilled at building effective relationships with a variety of stakeholders, working collaboratively with and influencing others
- Able to make independent judgments/decisions, ability to solve problems
- Able to work flexibly to achieve GenesisCare business objectives
- Able to act as a trainer and mentor for staff
Qualifications and Knowledge:
- Strong IT skills with ability to use:
- Excel and databases
- PowerPoint to produce presentations
- Able to communicate and articulate reports
Why Choose GenesisCare:
Discover what's in store for you when you join the GenesisCare team:
- Shape your work-life balance with 25 days of annual leave, plus bank holidays, and the option to buy/sell annual leave.
- Prioritise your wellbeing with complimentary private medical and dental coverage, access to Employee Assistance Program, and Income Protection.
- Receive exceptional care for you and your family with free radiotherapy treatment.
- Secure your future with a competitive Company Contributory Pension Scheme.
- Nurture your mental health and wellbeing through our wellbeing community, with access to Babylon Health and Headspace Wellbeing.
- Enjoy hasslefree commutes with free parking at most of our centres.
- Treat yourself with exclusive retail discounts.
Who We Are:
GenesisCare UK stands as the foremost provider of private oncology services in the UK, pioneering a transformation in cancer care.
We are a team of over 600 highly trained physicians, healthcare professionals and support staff operating 14 specialist outpatient cancer centres across the UK.
Our aim is to provide world-class care, offering the latest proven treatments including advanced diagnostics, medical oncology, radiotherapy, and Theranostics.
We take an integrated approach to cancer care, focusing on treating the whole patient, not just the cancer.Our personalised treatment programmes include wellbeing services in partnership with Penny Brohn UK and exercise medicine, proven to enhance patient outcomes.
Collaborating with universities and leading clinicians globally, we're dedicated to researching and developing improved cancer treatments. Our UK clinical trials programme aims to broaden access to new therapies.
At GenesisCare, we live by our people promise: "Do your life's best work, by always growing, having a profound human impact, and making great things happen together.
