Customer Experience

2 weeks ago

London, Greater London, United Kingdom ACS Automotive Recruitment Consultancy Full time £18,000 - £50,000
Sales Executive
Basic £18k, OTE £50k
Penge
Permanent/Full Time

Our client, based in the Penge location is on the lookout for an experienced Automotive Sales Executive to join their growing team.

They are looking for a candidate who is not only brilliant with people but great at building up relationships. This is a fantastic opportunity to join a successful sales team and become part of a growing business
Duties & Responsibilities of a

Sales Executive:

  • To achieve agreed sales targets for new and or used vehicles.
  • To follow the Company's sales process in order to achieve those agreed targets and beyond.
  • To build rapport and lasting relationships with customers to ensure repeat business. To manage and develop customer follow-up and prospecting systems designed to create additional sales opportunities for repeat and new business.
  • To develop and maintain full knowledge of all products, accessories, prices and key features of major competitors.
  • To effectively manage the customer through the entire sales process; from enquiry to delivery and beyond.
  • To handle all customer queries and complaints and ensure they are resolved to achieve customer and company requirements.
  • To maintain and accurately record all customer contact/details using our dealer management system and other in-house systems.
  • To complete accurate appraisals of all vehicles presented in part-exchange, agreeing values with the Sales Manager.
  • To actively achieve targets on a daily basis.
  • To attend training on a regular basis to maintain product knowledge
Person Specification for a Car

Sales Executive:

  • Proven experience of working within the motor trade car sales
  • Proven ability to follow a sales process to achieve targets.
  • Proven experience of prospecting and data recording.
  • Proven ability to achieve sales targets and conversion rates.
  • Excellent communication and interpersonal skills.
  • Good working knowledge of Microsoft Office. In addition to the above, you need confidence, drive, energy, talent, character and attitude.
  • You must be well presented with a desire and attitude to succeed.
  • You will have the ability to quickly establish and build rapport with customers face to face or over the phone.
  • You will also possess a full clean driving licence and will either already be FCA approved or willing to be trained.
If you would like to hear more about this Car Sales Executive vacancy and others in the Motor Trade, please submit your CV to ACS Automotive Recruitment Consultancy
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