Manufacturing Product Owner

2 weeks ago


Leicester, Leicester, United Kingdom Samworth Brothers Full time

Join the Samworth Brothers Family
At Samworth Brothers, we offer competitive benefits to all of our colleagues including:

  • Enhanced Pension Scheme
  • Private Health Scheme
  • Employee Discount Scheme
  • Annual Pay Review and Profit related pay
  • Training and Progression opportunities

The Opportunity
We have the opportunity for you to join our team as Manufacturing Product Owner. The purpose of this role is to manage the products used in the businesses to support manufacturing.

There are three key areas of focus:
Product management, Continuous Improvement and Business Relationship Management.

In addition, the role us also responsible for managing members o the Manufacturing Product Teams and those seconded to work within the team.


In this role you will be:

  • Third Party Supplier Management
  • Manage the relationship with all Manufacturing related suppliers, acting as a single point of contact for change, service and support
  • Establish standard supplier reviews and ensure metrics are available for measuring supplier performance and adherence to SLA's
  • Continuous Improvement (CI)
  • Work with business stakeholders to build and maintain a groupwide Manufacturing CI program, within a structured framework
  • Prioritise, plan and deliver CI initiatives, taking into account competing requirements.
  • Change Management
  • Work with New Demand and Prioritisation Board to capture, manage and deliver Manufacturing related small change requests
  • Define solutions and obtain GroupIT and business buy in
  • Work with project teams to define a service transition model and associated RACI showing clear accountabilities and responsibilities.
  • Liaise with project teams to build and implement detailed service transition plans and acceptance criteria for all project implementations that impact manufacturing.
  • Specify the supporting documentation required from the Project Teams as part of transition planning
  • Manufacturing Budgetary Responsibility
  • Manage opex budget and costs associated with the Manufacturing product set, including software license costs, ongoing hosting and hardware costs
  • Manufacturing Environment Control & Security
  • Ensure appropriate controls, standards and policies are in place to effectively manage and protect the Manufacturing products environments.
  • Ensure that appropriate levels of technical documentation are created to underpin the Manufacturing product set
  • Manufacturing Application Support
  • Develop, implement and maintain a support model for Manufacturing taking into account existing structures (first line, second line, third line) and 3rd party suppliers.
  • Work with service teams, business stakeholders and external third parties to define & agree SLA's, standard and major incident management processes, problem management process and escalation routes
  • Ensure that comprehensive support documentation is accurately maintained and readily available

The Right Person
We are one big team, and we look for people to join our business who want to work with others but take responsibility for doing their best every day to help to make the business a success

We also need:

  • Experience of delivering change, continuous improvement, demand management and account management within a demanding Manufacturing environment
Project Management and Business Analysis skills.

  • Knowledge of Manufacturing processes and product lifecycle management
  • Knowledge of Manufacturing and the wider systems environment
  • Strong stakeholder management skills
  • Previous experience in the same or similar role

The Company


We are a fourth generation family company employing over 9,000 people in well-invested, modern sites in Leicestershire, Cornwall and elsewhere around the country.


We trace our roots back to 1886 and are a still to this day a family run business producing quality own-label products for many of the UK's best know retailers and our own brands including Ginsters, Soreen, West Cornwall Pasty Co.

Dickinson & Morris, Walker & Son


At Samworth Brothers we take pride in our family feel within our businesses and work together to make things happen.

We can offer you the stability of a wider group as well as the opportunities that that offers if you wish to progress your career with us.

We are family and we would like to invite you to be part of that and support our teams in delivering great products to all of our customers

**_ Samworth Brothers do not engage with unlicensed gangmasters or third parties. Samworth Brothers will NEVER ask you for money in order to provide you with employment. If you are in any doubt please contact an official Samworth Brothers representative._
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