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Care and Support

3 months ago

Easter Howgate Midlothian, United Kingdom Hanover Housing Association Ltd Full time

Exciting Job Opportunity - Head of Care and Support Services

Are you experienced and share the core values to collaborate with a top-tier specialized housing association? Are you motivated to contribute to shaping the future of a leading organization in the field?

If this sounds like you, the role of Head of Care & Support Services provides a chance to become part of our Senior Management Team, reporting directly to the Director of Customer Services.

  • Lead the operations and enhancement of various services such as home care, housing support, and telecare.
  • Demonstrate a talent for ensuring the provision of top-notch services and exceptional customer care.
  • We are deeply committed to delivering exceptional housing and services to elderly individuals throughout the housing and care sector in Scotland.
  • Collaborate closely with the Senior Management Team, collectively tasked with establishing strong systems and structures to drive continuous enhancement and the fulfillment of strategic goals.

This role is intricate, demanding a deft balance of numerous work streams supported by formidable leadership skills, which include:

  • Demonstrating an extensive grasp of the housing association sector and the corresponding governance frameworks.
  • Guiding a dedicated team to shape and foster a culture of enhancement, teamwork, and the delivery of top-tier services.

For details on how to apply, please refer to our company's website for the application package.