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Credit Controller

3 months ago


Bristol, Bristol, United Kingdom Vp plc Full time

Job Introduction If you love working at a busy pace, are a great communicator and can wear different hats then join our Credit Control team to help us maintain our place as the Nation's leading tool hire business.


As a credit controller in our team you will handle your own portfolio of customers, which means you steadily build up and nurture great relationships.


Key Responsibilities

  • Proactively deal with both due and overdue debt ensuring queries are resolved effectively
  • Build strong relationships with internal and external customers in addition to other agencies
  • Be accountable for and take ownership of your allocated ledger
  • Improving percentage of debts paid to terms
  • Effective reduction of aged debt
  • Escalation of accounts in line with agreed collection paths
  • Processing credit card payments as and when required
  • Participate in monthly debt conference calls with internal stakeholders

What We're Looking For

  • Proven customer service experience
  • Excellent customer service skills being assertive and professional at all times
  • Proactive and tenacious approach to work
  • Resilient attitude towards challenging scenarios
  • Demonstrate the ability to build effective relationships with internal and external customers
  • Some credit control experience is desirable

What We Can Offer You

  • Competitive salary
  • Competitive annual bonus scheme
  • Salary sacrifice pension
  • 25 days holiday, plus bank holidays
  • Additional holiday purchase scheme
  • Free Tool Hire
  • Life Assurance cover 3x salary
  • Share save scheme
  • Eye care vouchers
  • Recommend a friend scheme
  • Learning & Development commitment to upskilling and developing our people, structured in house training available alongside external training where required
  • Cycle to work scheme
  • Long service recognition
  • My Vp discounts a variety of discounts and rewards on thousands of wellknown brands
  • Discounts on HP products
  • EE mobile contract discount offers
  • Gym discounts
  • Health Shield (discounted premiums on health care cash plan)
  • Regit Assist 24/7 accident helpline free joining

A Little Bit About Us
Brandon Hire Station is the leading provider of tool and equipment hire in the UK.

Our commitment to exceptional customer support services is unmatched in the industry. We guarantee timely delivery of our tools and equipment through our branded vehicles and FORS accredited drivers.

Plus, with our 'Everyday Product Hire Guarantee', you can trust that our most hired products are always available at every branch, every day, collected or delivered throughout the UK.

At Brandon Hire Station, we're actively looking for passionate individuals to join our team.

We're committed to providing the highest level of service to our customers and we're always on the lookout for like-minded professionals who share our dedication to excellence.

Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.