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Climbing Centre Staff

3 months ago

Kilmarnock, East Ayrshire, United Kingdom Above Adventure Full time

The business:

Above Adventure is a Kilmarnock based charity whose mission is to improve the health & wellbeing of our communities through sport and outreach.

We are a fully inclusive, climbing centre offering roped climbing and bouldering alongside an onsite cafe. Based in a converted church, we offer a unique and exciting workplace.

We engage with a wide variety of participants of all ages and abilities, and support participants with disabilities and additional needs.


Pay:
From £10.90 per hour

Responsibilities:

  • Working in reception greeting and assisting customers and operating the bookin system and till
  • Ensuring customers always have a welcoming and enjoyable experience
  • Delivering high quality customer service to all customers, in line withorganisational policies and procedures.
  • Instructing a variety of planned activities and instructed sessions
  • General housekeeping tasks
  • Floor walking in climbing areas and assisting new users with inductions
  • Performing additional duty manager tasks as required
  • Other tasks as determined by your line manager as and when required
    Essential skills/experience:
  • Relevant climbing instructor qualifications such as CWI or RCI as a minimum
  • Experienced, enthusiastic climber with varied instructing experience and a desire to share this with others
  • Comfortable working in a fastpaced environment
  • Excellent customer service and interpersonal skills
  • Friendly and outgoing
  • Enjoy working with people of all ages
  • Be prepared to work weekends and evenings

Desirable skills/experience:

  • Current first aid certificate
  • Coaching qualifications
  • Route setting experience
  • Experience of working with children and adults with disabilities andspecial needs
  • B+E or D1+E driving license

Benefits:

  • Free climbing
  • Being part of an exciting new project where we are committed to trainingand developing our team
  • Opportunity to expand your job role and develop new skills
  • Please send your CV and a covering letter detailing how you meet the essential criteria

Job Types:
Full-time, Part-time

Salary:
From £10.90 per hour

Benefits:

  • Company pension
  • Employee discount
  • Sick pay

Schedule:

  • Monday to Friday
  • Weekend availability

Work Location:
In person