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Citrix Engineer

3 months ago

London, Greater London, United Kingdom Capita Full time

Capita Technology Solution now have a requirement for a full-time, permanent Citrix Engineer to support the installation, configuration and maintenance of the organization's Citrix infrastructure. You will have the opportunity to work on a range of projects and BAU with MOD and financial services customers.

What you will be doing:

  • Application installation, publication and isolation within CITRIX environment.
  • Providing permanent fixes to problems related to various Citrix estates.
  • Articulating technical contents to address business problems.
  • Maintain Citrix Data store, license servers, and Zone Data Collectors
  • Support Client application applications installed on Citrix.
  • Support with Citrix Migrations from old to new farms
  • Support other core Citrix Components like Netscaler, Gateway and VDI
  • Support with engineering efforts in Citrix projects, associated Windows infrastructure and front-end applications that need to be hosted in Citrix and develop runbook/Documentation.
  • Incident management: Resolve tickets, Investigation and identification of Fix
  • Problem Management: Perform RCA analysis for Sev1/2 incidents and permanent resolution.
  • Change/ Release implementation: Accountable for Change / release planning and implementation, considering Risk and impact to the environment.

What we're looking for:

  • Good working experience with CVAD 1912 & 2203 LTSR, Citrix Cloud and Citrix XenApp 6.x / 7.x , XenDesktop 5.x / 7.x versions
  • Good understanding of Netscaler, WEM & Cloud (Azure) exposure
  • Should be able to resolve complex issues related to Citrix components (Web Interface, XML Broker, Load Evaluator, IMA, and Datastore).
  • Should have a good knowledge in Citrix Provisioning Services (PVS) and Citrix Machine Creation Services (MCS) – (App layering + ARM templates)
  • Technical knowledge required to stabilize and fine tune any Citrix Infrastructure. Apart from Citrix XenApp, understanding of other core Citrix Components with related to Microsoft Technologies like Active Directory and Terminal Services is Mandatory. Certificates services, DNS, DHCP