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Home Ownership Officer
3 months ago
Reference:508163
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Work Type:Full time
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Locations:Newport, Swansea
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Division:Customer & Community
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Categories:General: Commerical
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Applications Closing Date:3 Mar 2024
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Salary:£31,405
Summary:
Do you have excellent customer service and a passion for property management? Join us at Pobl in shaping and empowering communities through quality housing solutions as our next Home Ownership Officer.
As part of our team, you'll play a vital role in supporting homeowners and contributing to our mission of building stronger communities.
Join us in making a positive impact every day.Overview:
What is great about the role?
- Engage with customers to enhance services and maximise income for both the group and homeowners.
- Act as a pivotal point of contact for homeowners, guiding them through financial management processes.
Where does the role fit in?
As a Home Ownership Officer, you'll be an essential part of our team, focusing on providing exemplary customer service and financial management for shared equity homeowners within our portfolio.
You'll liaise with various stakeholders, manage rent accounts, and oversee the financial aspects of homeownership, contributing to the overall success and sustainability of our housing initiatives.
What skills and experience do you need?
Our values are positive, connected and considerate.
At Pobl, you will share these values and be motivated to work in an environment that is driven by them.
What are the pay and benefits?
- Salary £31,405 for a 37 hour, full time, permanent position
- Flexible working policies Our offices are Newport & Swansea where our team meetings take place. Time can be spent at home and in the office to complete any relevant admin tasks. Your base will be either Newport or Swansea, dependant on which is closest to your home location.
- For this role you will require a basic DBS which we pay for
- 26 days holiday entitlement plus Bank holidays, rising to 30 days with length of service
- Pension scheme
- Sick Pay
- Mileage paid at 45p per mile
- Colleague Referral Scheme (£250 per referral)
- Time for Talking a free counselling service
- Health Cash Plan
- Savings Scheme
- Electric Vehicle Lease Schemes
- Cycle to work scheme
- Eyecare plan
- Give as You Earn charity donation scheme
- Gym and shopping discounts
- Pobl socks
FREDIE
How do you apply?
Who are Pobl Group?
Pobl Group is a leading social housing provider committed to creating thriving communities.
We offer a range of housing solutions and care & support services, ensuring everyone has access to safe, affordable, and sustainable homes.
With a focus on customer satisfaction and social responsibility, we strive to deliver high-quality services and are committed to creating thriving communities in Wales.
