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Continuous Improvement Project Lead

3 months ago

Oxford, Oxfordshire, United Kingdom Oxford University Press Full time
We have been a leading figure in publishing for more than 500 years.

We have always been a forward-looking organization, maximizing the technology for the day, but the digital revolution is bringing enormous change, fast.

That same spirit of adventure and entrepreneurialism is critical to our future success.

In a fast changing publishing landscape, OUP welcomes the inquisitive, the inventive, and the ambitious; people who challenge the conventional, and pioneer the possible.


The Operations & Business Improvements Team within OUP's Academic Sales function provides system and process improvement support to range of global users including sales representatives, processing operatives, customer-facing and sales support staff.


ABOUT THE ROLE


This is an exciting opportunity in our Academic Sales function leading continuous improvement projects targeted at processes covering the whole sales cycle for OUP's Academic product catalogue.


Responsibilities include:

  • Planning and facilitating regular process improvement projects and events and managing the delivery of improvements using Lean Six Sigma methodology and tools.
  • Measuring and tracking the benefits of delivered improvements.
  • Acting as an ambassador for continuous improvement by coaching the wider community in Lean methodology and encouraging participation in continuous improvement activities.
  • Acting as a Product Owner for key systems used within Sales, ensuring that technology changes meet user requirements.
We operate a hybrid working policy that requires a minimum of 2 days per week in the Oxford office.

ABOUT YOU

To be successful in this role you must:

  • Be trained to Lean Six Sigma Green Belt level
  • Be competent with basic Lean Six Sigma tools such as project charters, SIPOC diagrams, Value Stream Maps, Pareto charts, effort/impact charts etc.
  • Be a confident communicator able to facilitate workshops and make presentations to staff at all levels of the organisation.
  • Knowledge of Agile and experience representing users as a product owner or SME on technology projects or change initiatives is desirable but not essential.

BENEFITS
We care about work/life balance here at OUP.

With this in mind we offer 25 days' holiday that rises with service, plus bank holidays and Christmas closure (3-days) and a 35-hour working week.

We are open to discussing flexibility in respect to working patterns, dependent on role. We also have a great variety of active employee networks and societies.


We help make your money go further by contributing to your pension up to 12%, offering loans and savings schemes through our partnership with Salary Finance, in addition to travel to work schemes and access to a wide range of local discounts.

Please see our Rewards and Recognition page for more information.

QUERIES

  • Division:Academic
  • Department:GAB Customer Service
Closing Date:15 August 2023- Salary:In the region of £40,000 dependent on skills and experience- Location:OUP UK - Oxford- Postcode:OX2 6DP- Full Time /

Part Time:
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