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Office Administrator/receptionist

3 months ago

Norwich, Norfolk, United Kingdom MAAC Heating & Cooling, Colton Full time

Office Administrator


We have a truly exciting opportunity for an administrator to join East Anglia's leading specialists in heating and cooling systems.

MAAC Heating and Cooling are based on the outskirts of Norwich and specialise in the installation of Air Conditioning and Air Source Heat Pump systems for the domestic and commercial sectors, mainly in East Anglia.

We would like to welcome an administrator to join our committed, friendly, successful and forward thinking team

Main responsibilities will include:

  • First point of contact for all incoming calls
  • Provide support with general administration and client communication
  • Book appointments and schedule engineers to carry out a survey.
  • Dealing with client enquiries
  • Record and handle personal data
  • Arrange training
  • Ensure all details are added to the companies CRM system and google drive
  • Ensure the company website is updated when required
  • Arrange engineer travel and accommodation
  • Office/PPE/Tools stock check and ordering
  • Outstanding customer service skills
  • Have excellent administration and communication skills (verbal and written)
  • Be an organised individual who can manage time
  • Be professional, trustworthy, courteous and reliable
  • Enjoy working within a team, but also independantly
  • Excellent IT skills
  • Be able to work under pressure and sometimes at a fast pace
  • Be able to prioritise their workload using own initiative
  • Salary £24,000 per annum
  • Monday to Friday hours per week (Can be worked between 8am to 5pm, to be agreed)
  • Private Health insurance
  • 20 days holiday + Bank holidays + pension
  • Additional holiday for time in service
  • Additional day holiday for your birthday
  • Long Christmas break
If you would like to know more information, please give us a call

Job Types:
Full-time, Permanent

Salary:
From £24,000.00 per year

Benefits:

  • Additional leave
  • Company events
  • Company pension
  • Free parking
  • Private dental insurance
  • Private medical insurance

Schedule:

  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Norwich, NR9 5BZ: reliably commute or plan to relocate before starting work (required)

Work Location:
In person

Reference ID:
Administrator/Receptionist