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German Speaking Account Manager
3 months ago
Nordic Staff has been retained to find a German speaking Business Development professional to work with our client's existing customer base in Germany.
The German speaking Business Development Associate is a full-time, London based position that gives individuals an opportunity to apply their skills in a dynamic work environment while developing well-rounded competencies in vital products and services.
As a member of the Contractor Development team, candidates will be introduced to the system and multi-faceted business processes.nThe position provides a critical link between German speaking customers, sales, business development and management.
It requires that you are a self-starter, able to work as part of a team and willing to assist with all of the day-to-day operations inherent to a rapidly growing organization.
The Job:
nSpecific duties and responsibilities include:n
- Proactively service and support clientsn
- Deliver training on products via phone, web based and face-to-face meetingsn
- Participate in the implementation of sales and marketing projectsn
- Field incoming calls, handle contractor customer inquiries and troubleshoot problemsn
- Assist with CRM and testingn
- Handle client account management functions, including invoicing and collectionsn
- Proactively analyse customer service processes and bring forth ideas for continuous improvementn
- Research and develop various resources and reference documents for clientsn
- Support and participate in the organisation's Continual Improvement Programn
The Person:
nEducationnBachelor's degree from an accredited university or equivalent work experiencenKnowledge and SkillsnGerman speaking and looking to work in London
- Proficient computer skills in programs including, but not limited to, Word, Excel, PowerPointn
- Demonstrated leadership skillsn
- Demonstrated personal initiativen
- Proficient presentation skillsn
- Solid analytical and problem-solving abilityn
- Excellent customer service orientationn
- Desire to assume increasing levels of leadership responsibilityn
- Ability to work on multiple tasks simultaneouslyn
- Excellent verbal and written communication skillsn
- Strong organizational skills and attention to detailn
- Ability to work well in a fast-paced environmentnBenefits
Wellness Program:
Focuses on community, financial, mental, nutrition, physical and social health Business casual, jeans allowed
