Senior Gas Planner

2 weeks ago

London, Greater London, United Kingdom Sanctuary Group Full time
Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

Senior Gas Planner

London

£37,124 per year

40 hours per week - Monday to Friday, 8:00am - 17:30pm

We have an opportunity for a Senior Gas Planner to join our Gas Planning team, based in London. You will be required to manage and monitor the performance of the regional Gas Planning teams, handling escalations and managing / developing a team to achieve objectives whilst also providing the delivery of a quality service, ensuring that KPIs are being met and that policies and processes are being followed.

The role is office based, however following the successful completion of a 6-month probation period there will be an option for hybrid working.

The role of Senior Gas Planner will include:
  • Supporting the operational teams to ensure the efficient scheduling of gas works
  • Handling escalations and managing / developing a team to achieve objectives
  • Monitoring workloads through utilising multiple systems to deliver an effective service to customers and other stakeholders
  • Liaising with key departments to ensure smooth running of operations
Skills and experiences:
  • NVQ in Customer Service or Business Admin
  • Previous experience of working in a fast paced environment
  • Experience of managing a team and scheduling works would be beneficial
  • Proficient user of Microsoft packages including Word, Excel, Outlook and Teams
  • Experience in SAP or DRS (Opti-time) would be an advantage
About us

Sanctuary Property Services provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

Our Benefits

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:
  • 25 days annual leave (rising to a maximum of 30 days) plus public holidays
  • A pension scheme with employer contributions from Sanctuary
  • Life Assurance
  • Employee Advice Service including counselling
  • Cycle to Work scheme
  • Voluntary health plans
  • Employee discounts
  • Wellbeing support and tools
  • Employee recognition scheme
  • Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
  • Effective 1st April role salary is £37,124 per annum
View the job profile (if the link is unavailable please visit the Sanctuary careers website)

Closing Date: 1 April 2025

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - propertyservices.rec@sanctuary.co.uk

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

For an insight into what it's like to work for us, take a look at our company page on Linkedin

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent unlawful working.
Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

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