Golf Receptionist
3 days ago
Golf Receptionist £26,312
The Royal Automobile Club is an exclusive world-class private members club, with 2 stunning clubhouses in London and Epsom. Providing a first-class service offering accommodation, dining, sports and leisure facilities for the enjoyment of our members and guests.
Working 5 days over a 7 day period, including weekends and bank holidays.
Shift patterns: 7am - 3pm & 9am - 5pm during the months of October - March
7am - 3pm & 11am - 7pm during the months of April - September
Benefits of working at the Royal Automobile Club:
- 40-hour week with paid overtime
- Free meals on duty
- Paid birthday day off
- Free shuttle bus from Epsom station
- Perkbox discount scheme
- European RAC cover
- Interest-free season ticket loan
- Staff uniform
- Generous pension
- Employer-paid health cash plan
- 24/7 Employee Assistance Programme
Purpose of the role:
As Golf Receptionist you will provide high levels of service when taking all golf reservations and welcoming members and guests to the Club.
Responsibilities:
- Ensure the efficient daily opening and closing of Golf Reception and that all golf reservations and golf lessons are dealt with correctly over the phone or in person
- Manage the golf reception email inbox
- Complete all golf competition requests and create up to date start sheets and manage golf hire reservations including clubs, golf buggy and trolleys
- Support the golf operations team and concierge and to meet and greet all member golf groups and golf society days
- Communicate with the Course Marshalls regularly with booking updates
About you:
- Passionate about providing a positive customer experience
- Strong communication skills
- Reliable and adaptable
- The ability to learn new skills
- Team player
- Computer literate
Club Values:
HEARTS
Heritage - Our rich motoring, social, sporting and architectural heritage runs through the fabric and the nature of the Club
Excellence - Excellence is not an achievement; it is something we strive for every day.
Accountability - Taking ownership of our work, meeting our own high standards, honouring our commitments and acting with professionalism.
Respect - Showing consideration and understanding to our members and colleagues.
Trust – Acting with fairness, honesty and integrity.
Sustainability – Actively contribute to reducing our environmental impact, improving our operational efficiency and continuing to build our reputation.
Please visit our website for more information about our Club Vision and Values
What to expect:
- All applications will be reviewed
- Immediate interview dates available
- Closing date 29 November 2024
- The full job description is available upon request ahead of an interview.
