Gas Service Engineer

4 days ago

Sunderland, Sunderland, United Kingdom Gentoo Group Limited Full time
We are a values-led, charitable organisation that provides more than 60,000 people in Sunderland with a place they can call home. We have a clear vision and a social purpose. We believe that everyone has the right to live in a good quality home that they can afford. We invest millions of ponds every year to keep our existing homes safe and descent. We also play our part in helping to deal with the UK housing crisis by building hundreds of new, modern homes to rent in Sunderland. We'd love for you to join us achieve our vision.

Salary :

£36,338.00

Job Description:

We are delighted to be investing and expanding our Property Safety team with a new opportunity for a qualified and experienced Gas Service Engineer, to carry out annual servicing, maintenance, repairs and breakdowns on all gas appliances/systems, associated equipment and controls within Gentoo's housing stock across the City of Sunderland.

Our customers are at the heart of Gentoo; therefore, providing excellent customer service is an essential part of this role. We are looking for a qualified Gas Service Engineer with knowledge and understanding of the Gas Regulations, relevant Health & Safety Regulations, Codes of practice and Guidance, and experience in Gas Engineering procedures in a domestic environment. We are looking for an individual who can communicate effectively with customers, colleagues and wider teams, ensuring Gentoo deliver excellent customer service to every customer.

Enjoy reduced working hours during the summer with early finishes at 1 pm and 3 pm. In the winter, our Gas Service Engineers work until 4.30 pm, Monday to Friday. Saturday morning work is required, with the following Friday off in return.

Training and development opportunities are available to all Gas Service Engineers, including products and the potential for training in renewable energy, air source heat pumps and qualification renewal to support you in building on your knowledge and skills to enhance work performance and achieve professional growth.

The role is subject to a basic DBS paid for by Gentoo.

A full UK driver's licence is required

Key responsibilities will include:

Delivering high-quality servicing and repairs for gas appliances, systems, and equipment, ensuring compliance with gas safety installations, regulations, legislation, and Gentoo policy and procedures.

Adhering to safe working practices in accordance with the Health & Safety Policy daily.

Completing work to an exceptional standard, striving for first-time fixes where possible, and handling minor work associated with the job to ensure an excellent customer experience.

Maintaining accurate and professional paperwork to reflect your dedication and attention to detail.

Providing excellent customer service, embodying our core values in every aspect of the role.

Supporting the Emergency Out-of-Hours Service as part of a rota and demonstrating flexibility by working Saturdays when required.

What we are looking for:

A full UK driver's license

City & Guilds Advanced Craft certificate in Gas Engineering/Plumbing or Heating, OR NVQ Level 2 or equivalent in Gas Engineering

You must have a current gas competency qualification (ACS accredidation): CCN1, CENWAT, HTR1, CKR1

Demonstrable knowledge and experience in services, repairs and the installation of domestic gas appliances

Demonstratable knowledge of Gas Safety (Installation and use) Regulations

Desirable:

It's highly desirable that you have certifications or qualifications such as G3 unvented hot water, solar thermal, and non-domestic gas.

Some of our great benefits include;
  • 31 days annual leave (plus bank holidays) with an option to purchase up to 5 additional days per year.
  • Early finish on Fridays
  • Flexible and hybrid working.
  • Free Health Cash Plan, with cashback for dental, optical, physio, wellbeing therapies and more, with some free child cover.
  • Access to private healthcare through the Health Cash Plan.
  • Competitive Aviva pension scheme - Gentoo will contribute up to 10% based on your personal contribution.
  • Salary sacrifice electric vehicle scheme
  • Enhanced family-friendly leave
  • Car mileage allowance if you use your personal vehicle for business purposes.
  • Life assurance cover to the value of 3 times your annual salary

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