Cleaning Assistant

4 months ago

Canterbury, United Kingdom Active Life Full time
Cleaning Assistant - Canterbury

Cleaning Assistant (Full Time) 

About Active Life: Active Life is a leading provider in the sport, fitness, and leisure sector, dedicated to creating vibrant, healthy communities across Canterbury. We believe in the power of health and wellbeing to transform lives. Join us in our mission to inspire healthier, happier lives at the stunning, multi-million-pound Kingsmead Pools & Fitness Centre. 

Your Experience:

To be successful as a Cleaning Assistant you will have:

  • Understanding of relevant hygiene, health and safety legislation
  • Effective and flexible communication skills, including the ability to build trust and rapport quickly
  • Effective numerical and written skills for the relevant duties
  • Ability to work flexibly to meet the needs of the customers and the centre

What you will do:

Active Life’s Cleaners ensure a safe, clean and enjoyable experience for all of our guests and members, and ensure everything is in its place. From special events to changing rooms and reception, you will be responsible for ensuring cleaning standards are excellent, and that every care has been taken to ensure the safety of our members and staff. You will need excellent interpersonal skills and have the ability to offer exceptional customer service at all times.

Some of the main tasks and responsibilities of this role will include (but are not limited to):

  • Maintain the highest level of cleanliness and hygiene within the centre’s public and back of house spaces
  • Champion in role and take personal responsibility for all hygiene, health and safety policy and procedure
  • Carry out testing and / or other hygiene, health and safety checks as directed, passing results immediately to the appropriate person and escalating potential issues promptly
  • Safely support managing customer flow and expectation of waiting times and attendance across all areas of the leisure centre
  • Undertake all day-to-day cleaning and maintenance of the equipment and fittings, to the highest possible standards, bringing attention any faults or major repairs to the relevant team
  • Proactively manage customer behaviour during the use of facilities to ensure highest possible levels of safety and enjoyment
  • Conduct and record regular cleanliness checks of the centre’s facilities
  • Ensure the safe storage of all chemicals and equipment to comply with COSHH regulations
  • Notify Centre Manager on Health and Safety and maintenance issues
  • Establish and maintain excellent relationships with our customers and potential customers and escalating complaints where appropriate

Hygiene and Safety:

  • Champion in role and take personal responsibility for all hygiene, health and safety procedure
  • Carry out health and safety checks as directed by Centre Management, passing results immediately to the appropriate person and escalating potential issues promptly
  • Undertake all day-to-day cleaning and maintenance of all fittings, to the highest possible standards, bringing to the attention of the Centre Management any faults or major repairs

Behaviours We Value:

  • A solutions-focused team player with a “make it happen” attitude
  • Analytical Thinking
  • Innovative and detailed-oriented
  • Customer-First Mindset
  • Drive for Achievement
  • Goal Focused
  • Empowering and Engaging
  • Flexible and Curious

Why Join Active Life?

  • Opportunity to work in a dynamic, supportive environment with passionate colleagues.
  • Make a tangible difference in the lives of our community members.
  • Benefit from ongoing personal development and training.

We care about our team members and offer a range of non-contractual benefits:

  • Generous holiday allowance
  • Enhance maternity and paternity offer
  • Complimentary Gym & Swim membership at Active Life for you and all members of our household
  • Free Eye tests
  • Cycle to Work Scheme
  • Discount scheme
  • Employee Referral Scheme
  • And more

Ready to Transform Lives? We want to hear from you if you're ready to take on this exciting challenge and drive our sales success Click Apply Now to submit your application and join us in transforming lives through health and wellbeing.

Active Life is an equal opportunities employer. We welcome applications from all qualified candidates.

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This job advertisement is not intended to serve as a full job description, and is therefore non-exhaustive. Upon securing an offer of employment, a copy of the job description will be made available to you. This may be amended from time to time, in-line with business requirements.  You may also be required to carry out other duties as reasonably requested by the Company.

Applicants who gain a 'conditional' job offer will be required to undertake appropriate checks and referencing before commencing employment. If the role you have been offered requires you to work with children or vulnerable adults or in an environment that deems necessary, the hiring manager will inform you if a DBS is applicable. If a DBS is undertaken your offer of employment will be subject to a satisfactory DBS check.

In line with the Immigration, Nationality and Asylum Act, all applicants will be expected to provide proof of eligibility to work in the UK if invited to interview. Active Life recognises the benefits of a diverse workforce and we therefore welcome applications from all backgrounds and all sections of the community.

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