Hotel Receptionist Vacancy

We are looking for Receptionist to join our fabulous team.

What we offer our Receptionists:

• Annual profit share, ensuring you share in the success of the company
• 30% discount on food and drink across our pubs and inns for you and friends and family
• 50% off food when on shift
• Discounted stays in our hotels and inns
• Wellbeing support with our Employee Assistant Programme
• Great opportunities to grow in your role and progress your career
• Access to JW BenefitHub, giving you access to a huge range of high street and online discounts

What a Receptionist does at our Hotel:

• Meet and greet guests and visitors to the Hotel
  
• Manage face to face, on line and telephone bookings
  
• Check all reservations and room allocations
  
• Handle guest queries and requirements
  
• Check guests in and out of the Hotel
  
• Prepare restaurant reservations
  
• Maintain occupancy levels on the computer system
  
• Manage the computer system including room rates and changes
  
• Deal with customer requirements, complaints and service issues
  
• Handle cash and card payments
  
• Ensure a safe environment in which to work; report any hazard or maintenance defects immediately