Team Leader Service

3 weeks ago


Windsor, United Kingdom itsu Full time
Team Leader Service

Team Leader Service -

Our itsu Team Leader Service support the management team in running a smooth operation through possessing impeccable knowledge of the itsu menu and delivering outstanding customer service

As the Team Leader Service, you are responsible for the performance of the FOH team, and make sure the customer experience is second to none, at all times. Your performance is measured against the KPIs for their shop 'Champions League' and your main responsibilities.

main responsibilities

  • Ensuring excellent communication between team members, front of house and back of house, whilst supporting and coaching the team throughout the shift.
  • Monitor and follow up on customer feedback.
  • Work alongside Kitchen Manager (KM) to ensure the quality and service standards are met, particularly taking ownership of the hot section.
  • Comply with all itsu health & safety policies to ensure all the products we serve to our customers are safe.
  • Be involved in the daily team brief, always focusing on quality, standards, and people.

You put people at the heart of everything you do by displaying the 4 itsu qualities:

  • I take pride [in what I do]
  • I genuinely care [for people]
  • I want to grow [myself & others]
  • I build trust [around me]

things that we like

Listeners, empathizers, commercial thinkers, challenging minds, critical friends, team players, creatives, those who have people at the forefront of their mind, those who think shop first, those who are themselves


  • Team Leader Service

    1 month ago


    Windsor, United Kingdom itsu Full time

    Team Leader ServiceTeam Leader Service - Our itsu Team Leader Service support the management team in running a smooth operation through possessing impeccable knowledge of the itsu menu and delivering outstanding customer service As the Team Leader Service, you are responsible for the performance of the FOH team, and make sure the customer experience is...

  • Team Leader Service

    3 weeks ago


    Windsor, United Kingdom itsu Full time

    Team Leader ServiceTeam Leader Service - Our itsu Team Leader Service support the management team in running a smooth operation through possessing impeccable knowledge of the itsu menu and delivering outstanding customer service As the Team Leader Service, you are responsible for the performance of the FOH team, and make sure the customer experience is...

  • Team Leader Service

    4 weeks ago


    Windsor, United Kingdom itsu Full time

    scope of the role **Team Leader Service -** Our itsu Team Leader Service support the management team in running a smooth operation through possessing impeccable knowledge of the itsu menu and delivering outstanding customer service As the Team Leader Service, you are responsible for the performance of the FOH team, and make sure the customer experience is...

  • Team Leader Service

    5 days ago


    Windsor, Windsor and Maidenhead, United Kingdom itsu Full time

    scope of the roleTeam Leader Service -Our itsu Team Leader Service support the management team in running a smooth operation through possessing impeccable knowledge of the itsu menu and delivering outstanding customer serviceAs the Team Leader Service, you are responsible for the performance of the FOH team, and make sure the customer experience is second to...


  • Windsor, United Kingdom Sheridan Ward Recruitment Full time

    Windsor Customer Services £45k per year Full time / Permanent Job description Customer Service Team Leader £45,000 Windsor We are excited to be working with our wonderful client based in Windsor, who looking for a Customer Service Team Leader! They are looking for someone who has customer service experience, as well as someone who has experience...


  • Windsor, United Kingdom Sheridan Ward Recruitment Full time

    Windsor Customer Services £42k - 45k per year Full time / Permanent Job description Customer Service Team Leader £42,000 - £45,000 Sheridan ward is delighted to be recruiting for a fabulous company based in Windsor, who are on the lookout for a new Customer Service Team Leader to join them! They are looking for someone who has strong customer service...


  • Windsor, United Kingdom Sheridan Ward Recruitment Full time

    Windsor Customer Services £38k - 45k per year Full time / Permanent Job description Customer Service Team Leader £38,000 - £45,000 Sheridan ward is excited to be recruiting for a brilliant company based in Windsor, who are looking for a new Customer Service Team Leader! They are looking for someone who has previous experience dealing with products or has...


  • Windsor, United Kingdom Sheridan Ward Recruitment Full time

    **Related jobs**: **Customer Service Team Leader**: **Hayes**: **£32k per year**: **Featured** **More details** **Shortlist +** **Customer Service Team Leader**: **Hayes**: **£30k - 32k per year**: **Featured** **More details** **Shortlist +** **Customer Service Team Leader**: **Hayes**: **£32k per year**: **Featured** **More details** **Shortlist...


  • Windsor, United Kingdom Sheridan Ward Recruitment Full time

    **Related jobs**: **Customer Service Team Leader**: **Hayes**: **£32k per year**: **Featured** **More details** **Shortlist +** **Customer Service Team Leader**: **Windsor**: **£45k per year**: **Featured** **More details** **Shortlist +** **Customer Service Team Leader**: **Windsor**: **£38k - 45k per year**: **Featured** **More details**...

  • Team Leader

    2 weeks ago


    Windsor, United Kingdom Card Factory Full time

    Job Introduction **Location: Windsor** **Contracted Hours Available:17 (Weekday flexibility essential)** **Please note this role is a fixed term contract.** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil...

  • Team Leader

    5 days ago


    Windsor, United Kingdom Card Factory Full time

    Job Introduction **Location: Windsor** **Contracted Hours Available:17** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational excellence, our Team Leaders...

  • Team Leader

    4 weeks ago


    Windsor, United Kingdom McCarthy Full time

    Guaranteed pay rise every year Unlimited opportunity for progression Highest paying in their sector in one of the UK’s fastest growing businesses Variety of colleague discounts and benefits Job Title: Team Leader Location: Windsor **Salary**: £21,000 - £32,000 per annum Role: Permanent - Full-Time Permanent Overview This is a fantastic opportunity to...

  • Team Leader

    2 weeks ago


    Windsor, United Kingdom Creams Franchising Ltd Full time

    **********Join the Sweetest Journey at Creams Cafe, WINDSOR*********We're on the hunt for passionate Team Leaders/Supervisors to be the icing on our dessert! As part of our vibrant family, you'll immerse yourself in an environment that serves more than just delightful desserts-it serves moments of joy, fun, and connection.About Creams Cafe:  We're the UK's...

  • Team Leader

    5 days ago


    Windsor, Windsor and Maidenhead, United Kingdom Park Street People Full time

    Our client, a specialist consultancy business is currently recruiting for a Team Leader to join their existing team on a full time, permanent basis.Park Street People Ltd does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. We are acting as an Employment Agency in...

  • Customer Team Leader

    3 weeks ago


    Windsor, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 98 Dedworth Road, Windsor, SL4 5BD - Pay: £12.10 per hour + great benefits - Contract: 24 hours per week + regular overtime, permanent, part time. - Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. - Full...

  • Customer Team Leader

    3 weeks ago


    Windsor, United Kingdom Coop Full time

    **Customer Team Leader** Location: 98 Dedworth Road, Dedworth, Windsor, SL4 5BD Pay: £11.00 per hour + great benefits Contract: 28 hours per week + regular overtime, permanent, part time Working pattern: Mornings including weekends. Role will also include working in our in-store bakery, to be discussed at interview. Full training given You must be...

  • Smt Team Leader

    4 weeks ago


    Windsor, United Kingdom NOTE Group Full time

    **SMT Team leader, NOTE Stonehouse** NOTE Stonehouse are looking for a SMT Team leader who constantly strives for excellence. This is a new position, providing the right person the opportunity to place their stamp on an experienced team. Initially Reporting to the Managing Director, the SMT Team leader is an integral member of the production team. Working...

  • Team Leader Care

    2 weeks ago


    Windsor, United Kingdom Care UK Residential Care Services Full time

    If you have NVQ Level 3 and proven experience of caring for older people, and are looking for a rewarding role that comes with excellent training and great opportunities for personal development, join Care UK as a Team Leader and make a real difference. **Being a Team Leader at Care UK**: Team Leaders at Care UK are flexible in approach and have broad...

  • Team Leader Care

    3 weeks ago


    Windsor, United Kingdom Care UK Residential Care Services Full time

    **Queen's Court are looking for Team Leaders to join their team based in Windsor!** **Our shifts are 7.40am - 8pm or 7.40pm - 8am** **Rate of pay £11.78 per hour plus £1000 joining bonus!** **We also offer £1.50 overtime enhancement for contracts over 33hours per week.** **Team Leader - Queens Court** To professionally lead the care team during any...

  • Team Leader Care

    3 weeks ago


    Windsor, United Kingdom Care UK Residential Care Services Full time

    **Queen's Court are looking for Team Leaders to join their team based in Windsor!** **Our shifts are 7.40am - 8pm or 7.40pm - 8am** **Rate of pay - £12.60 Per Hour** **Team Leader - Queens Court** To professionally lead the care team during any span of duty, ensuring that a safe, effective and efficient care service is maintained which meets the needs...