Assistant Store Manager

2 months ago

London, United Kingdom GAME Full time
Assistant Store Manager - GAME - Fareham

Company Description

Founded in 1992, GAME is now the UK's leading gaming specialist. With over 250 stores and an expansive website, we have expert knowledge on a wide range of games, consoles, accessories and more. We are passionate about gaming, and devoted to building the most valuable community for gamers in the UK. The gaming community is at the forefront of our vision, providing products and services to help unlock players' full potential.


Job Description

The Opportunity

As a Fraser's Group employee, you will be part of one of the UKs fastest growing retailers. We are rethinking retail and with our varied collection of brands, we've never been afraid to strive forward and change the way the industry operates, diversifying our portfolio and elevating stores. We are pushing the boundaries of traditional retail environments and future proofing our business. We want Managers who are fearless, will take risks and reap the rewards. Reporting to the Store Manager, you will have a supportive responsibility for your store and team within The Frasers Group. You will achieve this by assisting the Store Manager to train, coach and progress team engagement on how to surpass the company objectives. You will support business initiatives and ensure these are met with positivity and pace, whilst assisting with the control and delivery across the board for store operations, customer service, budget control, people and product. Furthermore, you will take ownership of key areas to share responsibility and be accountable for the store in the Store Managers absence.

Key Result Areas and Competencies:

1. Operations:

  • Assist with all store operations and deliver to expectation on all KPI's
  • Support with the planning of workload to ensure a productive and efficient team
  • Make confident decisions, and delegate to the team effectively
  • Support with compliance of process and procedures whilst maintaining a safe and healthy environment for both the team and customers
  • Assist with training and coaching the team to best practice
  • Use business communication tools to monitor completion of tasks and meet deadlines

 

2. Controls:

  • Use reports to ensure wage controls are met on a weekly basis, assisting with resolving any issues quickly and effectively
  • Support with planning store schedules in line with store trading patterns and business expectation
  • Assist with compliance for processing of payroll issues and problem-solve effectively
  • Support with store daily structure to ensure the store meets compliance, customer service and security standards
  • Be accountable for controlling wages and the store in the absence of the Store Manager

3. Sales

  • Understand business and customer expectation and motivate the team to deliver an excellent customer experience
  • Understand product features and benefits and assist with training the team to maximise sales opportunity
  • Understand assigned KPI targets and support with tracking against these targets as well as communicating to and motivating the team.
  • Understand the retail industry, business challenges, competitors and customers, with a strong commercial awareness
  • Use reports to analyse and support with commerciality of key products to impact sales and profitability
  • Interpret merchandising guidelines to the sales floor with strong commerciality and efficiency

4. Development

  • Assist with identifying internal talent and support performance management processes to drive exceptional performance
  • Support with identifying performance issues and escalate professionally to the Store Manager
  • Be self-driven in own personal development take on developmental feedback constructively
  • Understand and promote Frasers Group core values and coach the team to engage with these values
  • Encourage feedback from team and be a point of contact between the team and Store Manager

5. Leadership and Management

  • Inspire the team and act as a role model
  • Support with coaching and motivating the team to achieve success
  • Take responsibility of key areas to assist the Store Manager and be accountable for any outcomes
  • Develop relationships with the store team and ensure everyone is working to the same goals
  • Work with your Store Manager and contribute to the success of the store as a whole

Qualifications

The Requirements

  • Supervisory or Management experience working in a fast paced, high volume retail environment
  • Ability to positively impact results in sales, payroll and stock loss
  • Proven record of developing talented individuals
  • Must be able to work well under pressure and to strict deadlines
  • Committed to supporting the store manager to achieve the highest store standards and customer service experience

Key Behaviours:

An opportunity like this at Frasers Group is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles - you will:

Own it and back yourself

  • Takes responsibility for results and constantly strives to deliver above expectation
  • Is fearless in the face of adversity and owns their decisions

Think without limits and take the team with you

  • Continuously pushes own performance and inspires their team to never settle for average
  • Encourages their team to put forward ideas and creates an environment where colleagues are actively encouraged and celebrated for doing so
  • Champions others achievements and celebrates success

Don't hesitate and act with purpose

  • Acts decisively to give clear direction to their teams, aligning with our purpose, vision and values at all times
  • Brings an appetite for a challenge even if it means making and learning from mistakes

 

 



Additional Information

We've got a lot to offer..

What's in it for you? Plenty. We offer our team a pretty nice package of perks (even if we do say so ourselves), including:

  •     Reward Commission led bonuses across the Game Brand
  •     Monthly Group Rewards and Recognition
  •    Join the Fearless1000 Incentive Scheme watch THIS video to find out more
  •     We offer a wide range of Development Courses with National Qualifications
  •     40% In store Uniform Discount
  •     Discounted Gym membership
  •     Group Wide 20% Discount across all Fascia's

  • Health Store Assistant

    3 days ago

    London, Greater London, United Kingdom Purervita Health Store Full time

    Job Title: Shop Assistant in a Health ShopResponsibilities:Ensure timely packaging and shipment of online orders.Provide assistance with customer inquiries via various communication channels.Support customers in making informed health choices.Participate in pop-up events and trade shows to promote the store's products.About the Role:This part-time position...

  • Store Operations Manager

    4 weeks ago

    London, Greater London, United Kingdom Pierre Part Store Llc Full time

    Job DescriptionPierre Part Store Llc is seeking a highly skilled and experienced Supervisor - Part-time to join our team. As a Supervisor, you will play a crucial role in leading our sales team to success, with a focus on exceeding targets, delivering exceptional customer service, and promoting a positive store environment.The ideal candidate will have...

  • Assistant Store Manager

    2 weeks ago

    London, United Kingdom British Heart Foundation Full time

    Are youlooking for an opportunity to progress in store management? Were looking for an Assistant Store Manager to join our home store team in Streatham ( SW16 1PH) sowecould be the perfect match! What does this role involve : As an Assistant Store Manager , you support the Store Manager with the day to day running of the store and take full...

  • Assistant Store Manager

    7 months ago

    London, United Kingdom u&i Search Full time

    Our client is a British, privately owned luxury womens clothing retail business. The product aesthetic is one of understated luxury; easy and relaxed pieces in beautiful fabrics. They currently have stores in Chelsea, Notting Hill and in the heart of the West End of London, and are looking to continue to build their customer base both in the UK and...

  • Assistant Store Manager

    1 month ago

    London, United Kingdom Agent Provocateur Full time

    Founded in 1994 deep in London Soho’s underbelly, Agent Provocateur carved out a notorious anti-establishment narrative inspired by its punk roots and became renowned for not being afraid to shake things up. Today, Agent Provocateur is an iconic global brand, known for our provocative attitude, exceptional design, exquisite fabrics and our playfulness.Our...

  • Store Manager Assistant

    23 hours ago

    London, Greater London, United Kingdom JIGSAW Full time

    Job OverviewWe are seeking a highly motivated and experienced Assistant Store Manager to join our team at Jigsaw in Westbourne Grove. As an Assistant Store Manager, you will play a crucial role in driving sales growth, managing store operations, and ensuring exceptional customer service.

  • Assistant Store Manager

    2 weeks ago

    London, United Kingdom Oliver Bonas Careers Full time

    We are looking for a Assistant Store Manager to join Team OB in our our new store opening in Ealing.As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and...

  • Assistant Store Manager

    2 weeks ago

    London, United Kingdom McCarthy Recruitment Full time

    Job Title: Assistant Store Manager Location:Little Venice Salary: £38,000 to £46,000 per annum Role: Permanent - Full-TimeThis is a fantastic opportunity to join one of the UKs leading brands as an Assistant Store Manager. If you want to join a business achieving huge year-on-year growth, opening new UK retail sites weekly, receive unlimited progression...

  • Assistant Store Manager

    2 weeks ago

    London, United Kingdom McCarthy Recruitment Full time

    Job Title: Assistant Store Manager Location:Ilford Salary: £37,000 to £47,000 per annum Role: Permanent - Full-TimeThis is a fantastic opportunity to join one of the UKs leading brands as an Assistant Store Manager. If you want to join a business achieving huge year-on-year growth, opening new UK retail sites weekly, receive unlimited progression and help...

  • Assistant Store Manager

    2 days ago

    London, United Kingdom Vince Full time

    Vince is seeking a dynamic, customer service driven Full-Time Assistant Store Manager for a new location in London.The Assistant Store Manager (ASM) is responsible for assisting the Store Manager in the daily operation of the store. He/she must demonstrate leadership by maximizing profits, sales and the customer service experience. The ASM will be...

  • Assistant Store Manager

    1 day ago

    London,, UK, United Kingdom Vince Full time

    Vince is seeking a dynamic, customer service driven Full-Time Assistant Store Manager for a new location in London.The Assistant Store Manager (ASM) is responsible for assisting the Store Manager in the daily operation of the store. He/she must demonstrate leadership by maximizing profits, sales and the customer service experience. The ASM will be...

  • Assistant Store Manager

    2 days ago

    London, United Kingdom Vince Full time

    Vince is seeking a dynamic, customer service driven Full-Time Assistant Store Manager for a new location in London.The Assistant Store Manager (ASM) is responsible for assisting the Store Manager in the daily operation of the store. He/she must demonstrate leadership by maximizing profits, sales and the customer service experience. The ASM will be...

  • Store Assistant Manager

    4 weeks ago

    London, Greater London, United Kingdom Marks & Spencer Plc Full time

    **Job Overview**We are looking for a talented and dedicated individual to join our team as a Store Assistant Manager. As a key member of our management team, you will be responsible for leading a team of sales assistants, delivering exceptional customer service, and contributing to the success of our stores.About the Role:Lead a team of sales assistants,...

  • Assistant Store Manager

    2 weeks ago

    London, United Kingdom VF CORPORATION Full time

    Assistant Store Manager Do you want to join one of our exceptional management teams and help drive consumer experience in one of our stores? We're looking for a passionate Assistant Store Manager to join our The North Face team based on Regent Street, London. As an Assistant Store Manager your input will be vital in supporting your Store Manager,...

  • Assistant Store Manager

    1 week ago

    London, United Kingdom VF CORPORATION Full time

    Assistant Store ManagerDo you want to join one of our exceptional management teams and help drive consumer experience in one of our stores?We're looking for a passionate Assistant Store Manager to join our The North Face team based on Regent Street, London.As an Assistant Store Manager your input will be vital in supporting your Store Manager, helping...

  • Assistant Store Manager

    2 weeks ago

    London, United Kingdom British Heart Foundation Careers Full time

    Are youlooking for an opportunity to progress in store management?Werelooking for anAssistantStore Manager to joinourhomestore team in Streatham (SW16 1PH)sowecould be the perfect match!What does thisroleinvolve:As an Assistant Store Manager, yousupport the Store Managerwiththeday to day running of the storeand take full responsibility in...

  • Assistant Store Manager

    2 months ago

    London, United Kingdom Pronovias Group Full time

    Pronovias Group, worldwide leader in the bridal industry is looking for an Assistant Store Manager for our Flagship Store in London that will be responsible for coordinating and monitoring the team, the store and the activities carried out according to the guidelines of the Store Manager, guaranteeing the sales objectives assigned, the customer satisfaction...

  • Store Manager Assistant

    1 week ago

    London, Greater London, United Kingdom Calzedonia Group Full time

    As a Key Holder at Calzedonia Group, you will play a vital role in assisting the Store Manager and District Manager in maintaining store operations and ensuring exceptional customer service. This position offers a competitive salary of £25,000 - £30,000 per annum, depending on experience.Job Description:Assist with Store Operations: Maintain store...

  • Assistant Store Manager

    1 month ago

    Greater London, United Kingdom Agent Provocateur Full time

    Job Description Founded in 1994 deep in London Soho’s underbelly, Agent Provocateur carved out a notorious anti-establishment narrative inspired by its punk roots and became renowned for not being afraid to shake things up. Today, Agent Provocateur is an iconic global brand, known for our provocative attitude, exceptional design, exquisite fabrics and our...

  • Assistant Store Manager

    1 month ago

    Greater London, United Kingdom Agent Provocateur Full time

    Founded in 1994 deep in London Soho’s underbelly, Agent Provocateur carved out a notorious anti-establishment narrative inspired by its punk roots and became renowned for not being afraid to shake things up. Today, Agent Provocateur is an iconic global brand, known for our provocative attitude, exceptional design, exquisite fabrics and our playfulness.Our...