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Store Manager

3 months ago

Swindon, United Kingdom Jack Wills Full time
Store Manager - Jack Wills - Swindon

Company Description

As a Jack Wills employee, part of the Frasers Group  you will be part of one of the UKs fastest growing retailers. We are rethinking retail and with our varied collection of brands, we've never been afraid to strive forward and change the way the industry operates, diversifying our portfolio and elevating stores. We are pushing the boundaries of traditional retail environments and future proofing our business.


Job Description

We want Managers who are fearless, will take risks and reap the rewards.

Reporting to the Area Manager, you will be responsible for the management of your store and team within The Frasers Group and be accountable for any outcomes. You will achieve this by having a strong commercial awareness to train, coach and progress team engagement, providing inspirational leadership on how to surpass the company objectives.

The Ambition

You will be a hands-on Manager who leads by example, and you will operate as a business manager for your store, ensuring that business initiatives are met with positivity and pace, whilst controlling and delivering across the board for store operations, customer service, budget control, people and product.


Key Result Areas and Competencies:

Manage store operations and ensure delivery to expectation on all KPI's
Train and coach the team to best practice and provide evidence of best practice through area/regional visits
Use reports to ensure wage controls are met on a weekly basis, resolving any issues quickly and effectively
Understand business and customer expectation and motivate the team to deliver an excellent customer experience
Understand product features and benefits and train your team to maximise sales opportunity. 
Understand the retail industry, business challenges, competitors and customers, with a strong commercial awareness
Identify internal talent, use development opportunities and performance management processes to drive and reward exceptional performance
Be self-driven in own personal development and take on developmental feedback constructively
Plan for development and create a clear team succession plan to encourage next generation and support business growth
Understand and promote the Frasers Group core values and coach the team to engage with these values
Engage with your team to feedback new ideas and contribute to the wider business
Inspire the team and act as a role model. Take a 'hands-on' approach to management and running of the store


Qualifications

The Requirements

Minimum of 3 years retail management experience
Ability to positively impact results in sales, payroll and stock loss
Proven record of developing a Management team and talented individuals
Must be able to work well under pressure and to strict deadlines
Committed to achieving the highest store standards and customer service experiences
Strong commercial awareness and able to analyse company and store reports
A 'hands-on' approach to getting things done



Additional Information

The Rewards:

  • 20% Staff Discount across all Frasers group Stores 
  • Comission led rewards acrossa  wide range of products
  • 40% uniform discount
  • Cycle to work scheme
  • Loyalty scheme
  • Excellent bonus scheme paid monthly 
  • Amazing career progression opportunities and new exciting learning & development programs