Current jobs related to Personal Assistant - Hermitage - HMRC

Personal Assistant - BelfastAbout the jobJob summaryDiscover a career in your hands at HMRC. Whether you\\re seeking purpose, growth, or a workplace that gives you true sense of belonging, hear from some of our employees as they share their story about what it\\s really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential.At HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve.We want to maximise the potential of everyone who chooses to work for us and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you.Diverse perspectives and experiences are critical to our success and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role.About Legal Group:Across Legal Group we provide legal services to the whole of HMRC. This includes:The conduct of independent reviews of decisions made by HMRC which are requested by customers under the legislative provisions.The conduct of tribunal and civil litigation on a full range of services.Work on new legislation.Drafting of statutory instruments and other legal documents.Legal advice to ExCom and staff.We also provide technical accountancy and forensic services to HMRC, are head of the Compliance Accountants\\ and Insolvency Professions as well as handling Ministerial Correspondence and Freedom of Information requests for HMRC.Job descriptionThis vacancy is for Band O Personal Assistants within the Business Support Team of the Legal Group. The role falls under Operational Litigation and offers excellent professional and personal development opportunities.Person specificationThe main responsibilities of the role include, but are not limited to:Managing the Director\\s/ Deputy Director\\s diary - arranging meetings, prioritising meeting requests, and resolving diary clashes.Identifying and scheduling pre-meetings and/or preparation time as required.Coordinating and managing meeting logistics, including booking meeting rooms and travel and accommodation requirements, and create meeting agendas.Commissioning and coordinating input for briefings, reports and returns.Ensuring the Director/ Deputy Director has all relevant papers and briefings ahead of meetings using One Note.Managing the Senior Litigation Leadership Team SharePoint site - ensuring papers and documents are filed in a timely manner with appropriate access granted.Managing sensitive administrative processes - creating case folders, saving documents, and granting secure access in a confidential and timely manner.Developing and maintaining effective relationships with internal and external stakeholders.Providing cover for the Personal Assistants during periods of leave to ensure the continuity of professional support. Collaborate with colleagues to meet our demands.Essential Criteria:Good working knowledge of Outlook, Excel, Word, OneNote, and Teams. The ability to work proactively, manage own time effectively and work well under pressure.Good communication skills including the ability to liaise with internal and external stakeholders.BehavioursWe\\ll assess you against these behaviours during the selection process: Managing a Quality Service Communicating and Influencing BenefitsAlongside your salary of £29,475, HM Revenue and Customs contributes £8,538 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues\\ Alpha pension equal to at least 28.97% of their salary.Family friendly policies.Personal support.Coaching and development. To find out more about HMRC benefits and find out what it\\s really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil ServiceThings you need to knowSelection process detailsThis vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.Legal Group use the Success Profiles framework for its recruitment. Your application will be assessed against the Experience and Behaviours elements of the framework. The Behaviours and Strengths elements of the framework will be tested at interview.How to Apply As part of the application process, you will be asked to provide the following:A name-blind CV, to include key achievements and responsibilities in your current and previous 3 roles (max 100 words per role).A 250-word Behaviour Statement on Managing a Quality Service.A 250-word Behaviour Statement on Communicating and Influencing.A 500-word statement on the Essential Criteria. Further details around what this will entail are listed on the application form. We acknowledge that AI can assist you in your application. Find our guidelines here.Sift A preliminary sift on the Essential Criteria will be conducted and only candidates meeting the criteria will progress.In the event of a high number of applications, an initial sift will assess the CV.Those applications progressing to a full sift will be assessed using the Behaviours (Managing a Quality Service and Communicating and Influencing).If an initial sift is not required, all applications will be assessed using the CV, Behaviour statements - Managing a Quality Service and Communicating and Influencing.We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, your experience will be assessed, you will be asked Behaviour-based questions (Managing a Quality Service and Communicating and Influencing), to explore in detail what you are capable of, and you will be asked strength-based questions to also explore what you enjoy and your motivations relevant to the job role.This is an example of a strengths-based question: \\"It is often said that the customer\\s needs should come first. To what extent do you agree or disagree with this statement?\\" There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well. Interviews will take place via video link. Sift and interview dates to be confirmed.Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than two working days(Monday-Friday) before the vacancy closes, we will not be able to reopen your application for you. If you do make a mistake with your eligibility form, please contact us via: unitybusinessservicesrecruitmentresults@hmrc.gov.uk - Use the subject line to insert appropriate wording for example - \\Please re-open my application - (insert vacancy ref) & vacancy closing date (insert date)\.To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.Reserve ListA reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles - if this applies to you, we\\ll let you know via your Civil Service Jobs account.Merit List After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location.Criminal Record CheckApplications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.Reasonable AdjustmentsWe want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate. If you need a change to be made so that you can make your application, you should: Contact the UBS Recruitment team via unitybusinessservicesrecruitmentresults@hmrc.gov.uk as soon as possible before the closing date to discuss your needs. Complete the \\"Assistance required\\" section in the \\"Additional requirements\\" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you\\re deaf, a Language Service Professional.Important information for existing HMRC contractual homeworkers: This role may be suitable for existing HMRC employees who are contractual homeworkers. Occasional attendance to the office will be required where there is a business need. Please consider the advertised office locations for this role when applying and only select locations from the \\location preferences\\ section that you can travel to.Other InformationHMRC welcomes applications from those who need to work a more flexible arrangement and will agree to requests where possible, taking into account our operational and customer service needs. We can\\t guarantee that we can meet all requests to work flexibly, as agreement will be subject to business ability to accommodate, and any request to work a more flexible arrangement should be made prior to your acceptance of the provisional offer.There may be a need to travel across the UK with occasional overnight stays being required and there may be a need for occasional travel for business purposes.This vacancy is only available at the specified locations, alternative locations are not available.Your office location is contractual so if you are successful, there is an expectation that you will attend that office location as required by the business. You need to consider how you will meet this requirement before you apply and discuss any concerns with the vacancy holder before accepting any role.Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process. HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.Questions relating to an individual application must be emailed as detailed later in this advert.Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant\\s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.New entrants will join on the minimum of the pay band.Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.If you experience accessibility problems with any attachments on this advert, please contact the email address in the \\Contact point for applicants\\ section.Feedback will only be provided if you attend an interview or assessment.SecuritySuccessful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirementsThis job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil ServiceThe Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission\\s recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and InclusionThe Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).