Head of the Academic Quality Service
3 days ago
The Department and Role
The University offers an education that is challenging, difficult, enabling and transformative. The Academic Quality Service supports this offering.
Reporting to the Deputy Academic Registrar (Quality Assurance and Academic Services), the Head of the Academic Quality Service provides leadership for the University's quality assurance and related functions, and leads a team of 20 staff. In this role, you will be responsible for the support of the University's Education Committee (and its sub-committees), running and analysing Durham's student surveys, managing student appeals and academic misconduct processes, and overseeing the development and maintenance of new programmes, apprenticeship and educational partnerships (including the national Common Awards partnership, working with the Church of England and Theological Educational Institute (TEIs) partners across England, Scotland and Wales).
Researching, preparing and writing detailed evidence-based reports, you will advise committees (e.g, Education Committee) and senior leaders (e.g. Pro-Vice-Chancellor Education, Academic Registrar) within the institution. You will oversee the internal regulation of education, and be responsible for external engagement with key regulatory bodies as they relate to the oversight of education, and for the University's response to external review (QAA, TEF etc).
The Academic Quality Service is part of the Student & Academic Services Directorate. The Directorate provides a professional administrative support service to staff, students and potential students of Durham University. The Directorate - which also includes Student Registry, Student Immigration and Funding, and Student Recruitment and Admissions - sits within the Education Division, alongside the Careers and Enterprise Service and the Durham Centre for Academic Development (DCAD). The Education Division is led by the Pro-Vice-Chancellor Education
All of the services are based at the Palatine Centre in Durham City.
This role is available as maternity cover until 30 January 2026.
Further information about the role and responsibilities is at the bottom of this job description.
-
Customer Service Representative
5 months ago
Durham, United Kingdom The Federation of Independent Retailers Full time**Job Title** Contact Centre Service Advisor **Department** News Operations & Member Contact Centre **Report to** Contact Centre Manager **Location** Durham - Head Office, Belmont Business Park **Salary** £23,000 pro rata based on 20 hours working week. **Main Purpose** - Providing high quality of customer service to FED members resolving their...
-
Customer Service Representative
6 months ago
Durham, United Kingdom The Federation of Independent Retailers Full time**Job Title** Contact Centre Service Advisor **Department** News Operations & Member Contact Centre **Report to** Contact Centre Manager **Location** Durham - Head Office, Belmont Business Park **Salary** £23,000 pro rata based on 20 hours working week. **Main Purpose** - Providing high quality of customer service to FED members resolving their...
-
Teaching Quality Enhancement Specialist
4 days ago
Durham, Durham, United Kingdom Durham University Full timeWe are seeking a Teaching Quality Enhancement Specialist to join our team at Durham University. In this role, you will play a critical part in enhancing the quality of our teaching and learning practices, working closely with colleagues to identify areas for improvement and develop strategies to address these.The successful candidate will manage a team of...
-
Head of Clinical Services
6 months ago
Durham, United Kingdom St Cuthbert’s Hospice Full timeCommunication and relationships Reporting directly to the Chief Executive, the HoCS will manage all aspects of clinical / care service delivery to meet the outcomes of the Operational Plan. As registered manager, oversee day to day management and help deliver the vision for the Hospices Clinical Services Together with the CEO acting as Responsible...
-
Assistant Quality Manager
6 days ago
Durham, United Kingdom InsideHigherEd Full timeThe Role and the DepartmentThe Common Awards Assistant Quality Manager plays a vital role in ensuring the smooth running of our national Common Awards partnership with the Church of England and Theological Education Institution (TEI) partners across England, Scotland and Wales. Working within a dedicated and friendly team of 5, this role involves carrying...
-
Academic Podiatry Specialist
4 weeks ago
Durham, Durham, United Kingdom New College Durham Full timeNew College Durham is a leading institution in the field of podiatry education, committed to academic excellence and innovation. We are seeking a highly skilled and knowledgeable individual to join our team as a Lecturer in Podiatry, responsible for delivering high-quality teaching and promoting innovative research in the field of podiatry.Key...
-
Academic Podiatry Specialist
4 weeks ago
Durham, Durham, United Kingdom New College Durham Full timeNew College Durham is a leading institution in the field of podiatry education, committed to academic excellence and innovation. We are seeking a dynamic and knowledgeable individual to join our team as a Lecturer in Podiatry.The successful candidate will be responsible for delivering high-quality teaching and promoting innovative research in the field of...
-
Service Administrator
7 months ago
Durham, United Kingdom County Durham & Darlington NHS Foundation Trust Full time**Main duties/responsibilities include**: Provide management support to the Head of Service, preparing project plans and reports. Manage the approval and monitoring of Consultant Surgeon annual leave and study leave requests, making arrangements for adjustments in clinic and theatres sessions. Ensure theatre list and clinics are fully utilised. Validate...
-
Academic English Specialist
4 days ago
Durham, Durham, United Kingdom New College Durham Full timeNew College Durham is seeking a highly motivated and experienced teacher to join our team as a Lecturer in English. This exciting opportunity is perfect for individuals who are passionate about teaching, learning, and assessment, and who are committed to delivering high-quality education to our students.About the JobThe successful candidate will be...
-
Quality Assurance Specialist
1 month ago
Durham, Durham, United Kingdom CK Group Full timeJob Title: Quality Assurance SpecialistJob Summary: CK Group is seeking a Quality Assurance Specialist to join their team in Shildon, County Durham. The successful candidate will be responsible for ensuring the quality of products manufactured and their accompanying documentation meets industry and customer requirements.Key Responsibilities:Laboratory...
-
Academic Podiatry Specialist
3 weeks ago
Durham, Durham, United Kingdom New College Durham Full time**About the Role**At New College Durham, we are dedicated to providing high-quality education and training in podiatry. We are seeking a highly skilled and knowledgeable individual to join our team as a Lecturer in Podiatry. The successful candidate will be responsible for delivering engaging and informative teaching, promoting innovative research, and...
-
Head of Sales
3 weeks ago
Durham, United Kingdom Nigel Wright Recruitment Full timeThe Opportunity:Nigel Wright Group have been exclusively retained to lead the search for a Head of Sales for a leading technology services business based in the North East. Our client’s ambition is to provide enterprise quality services to medium-sized businesses and one of the main focuses of this role is to drive high growth within their existing...
-
Head of Sales
4 weeks ago
Durham, United Kingdom Nigel Wright Recruitment Full timeThe Opportunity:Nigel Wright Group have been exclusively retained to lead the search for a Head of Sales for a leading technology services business based in the North East. Our client’s ambition is to provide enterprise quality services to medium-sized businesses and one of the main focuses of this role is to drive high growth within their existing...
-
Immigration Enforcement
6 months ago
Durham, United Kingdom Home Office Full time**Details**: **Reference number**: - 300089**Salary**: - £54,000 - £64,900- National: £54,000 - £59,400 Gatwick: £55,500 - £61,050 London: £59,000 - £64,900- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Grade 7**Contract type**: - Permanent**Business area**: - HO - Borders and Enforcement**Type of...
-
Head of Sales
3 weeks ago
Durham, United Kingdom Nigel Wright Recruitment Full timeJob Description The Opportunity: Nigel Wright Group have been exclusively retained to lead the search for a Head of Sales for a leading technology services business based in the North East. Our client’s ambition is to provide enterprise quality services to medium-sized businesses and one of the main focuses of this role is to drive high growth within...
-
Content and Social Media Executive
5 months ago
Durham, United Kingdom The NFRN Federation of Independent Retailers Full time**Job Title**: Content and Social Media Executive **Department**: Marketing **Report to**: Head of Marketing **Location**: Durham - Head Office **Salary**: £22,000 per annum View complete job description & personal specification here.
-
Political Engagement Co-ordinator
5 months ago
Durham, United Kingdom The Federation of Independent Retailers Full time**Job Title** Political Engagement Coordinator (Part Time - up to 3 days/wk) **Department** Business and Engagement **Report to** Head of Comms and Head of Marketing **Location **Remote/Flexible Main Purpose - To act as a coordinator for the political agenda of the Fed and facilitate such activities for the business. - Working with both the Head of...
-
Senior Probation Officer
6 months ago
Durham, United Kingdom Ministry of Justice Full time**Senior Probation Officer - Victim Liaison Unit - 76991** **£37,909 - £42,251** **Durham**: **This post is currently advertised without VISOR Vetting to enable appointment to take place as soon as possible, however, VISOR vetting will be required to be completed in due course.** *** **New entrants to the Civil Service will be expected to join at the...
-
Senior Probation Officer
6 months ago
Durham, United Kingdom HM Prison & Probation Service Full time**Details**: **Reference number**: - 302154**Salary**: - £37,909 - £42,251- pro rata**Job grade**: - Other- NPS Pay Band 5 National**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Part-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need to...
-
Head of Operational Technology
6 months ago
Durham, United Kingdom Northumbrian WaterEssex & Suffolk Water Full time**Head of Operational Technology**: - Salary circa £90,000- Location Durham / Essex**About the role** **Head of Operational Technology** **Full time** **Permanent** **Salary circa £90,000 (depending on experience)** **Location Pity Me, Durham or Chelmsford, Essex** **About the role** We have a fantastic opportunity to join us here at NWL as our...