Quality Management System Lead

Hello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re in control of. In an environment that we’re co-creating. And a culture that’s uniquely ours. Care to join us. It isn’t a question.

With category leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge and expertise, we’re uniquely placed to do this and to grow a strong, successful business.

This is an exciting time to join us and help shape the future. It’s an opportunity to be part of something special.

About the Role:

As the Quality Management Systems Lead you will be accountable for implementing a brand new QMS, providing the structure and resources to manage Haleon Quality Standards and enterprise documentation and to lead Haleon into the future.

This role would suit a Quality professional that is looking for the opportunity to implement a global QMS in a FTSE100 company that is going through considerable transformation and, has the future aspiration to lead Quality Services at a global level.

Key Responsibilities

• With ultimate commitment and support of the senior leaders in the company, in conjunction with the HQS and Central Services Head, the post holder is responsible to design, implement, monitor and maintain an effective consumer healthcare quality management system.

• Lead and direct a team of Quality Standard managers and coordinators.

• Manage Haleon quality management system (QMS) senior stakeholders globally..

• Assure the establishment of Quality Standards and related centrally managed documentation in compliance with core regulatory requirements.

• In collaboration with Business Units and global cross functional teams, establish a network of expertise in alignment with the company purpose and BU strategies.

• Collaborate with and across business units and relevant global functions for effective and visible support, ensuring implementation of the Haleon quality management system throughout the organization.

• Define individual and collective roles, responsibilities, decision making authorities and inter-dependency between different roles and teams related to the quality management system, process, standards and compliance.

• Advocate and drive continual improvement and simplification by leveraging technology, digital, data and analytics as well as people capability and change management.

• Have oversight and conduct periodic management reviews of the quality management system to ensure the quality systems remain suitable, effective; communicate the outcome of the review to senior management, including accomplishment, issues, risks, required changes and improvement actions or plan.

• Stay relevant not just internally but externally - to keep abreast of the evolution of quality and regulatory intelligence and advocacy for Haleon quality management system by setting a network and by participating in external forums such as expert working group, benchmarking exercise etc.

• Develop talent and robust succession plans within the team and work with the wider organization and cross Business Units to advocate rotation of quality talents between central quality and operations quality, to maintain talented and capable team members in key business roles.

• Lead a motivated, high performing, sustainable team who is excited for everything we do - delivering an always inspection ready Quality environment, for all areas subject to internal and external quality/GxP/regulatory inspection.

Qualifications & Skills: 

Essential:

• Bachelor of Science Degree or, relative experience in similar senior positions

• Excellent knowledge of quality standards, processes and compliance / GxP practices and requirements in the areas of:

  • Quality Management Systems

  • Regulatory and legal requirements governing the development, manufacturing and supply of products

  • Strong technical writing ability

  • Strong communication ability

Preferred:

• Professional experience in a scientific based organisation where similar Regulatory and Quality standards are required

• Knowledge of the Healthcare or other regulated businesses and good understanding of a matrix organisation

• Proven experience in a Supervisory / Team Management position

• Regional / global leadership experience

• Technical writing skills

• Strategical thinking

• Ability to communicate clearly, both orally and in writing, complex themes

• Ability to influence without direct authority

• Extensive knowledge of quality process, standards, and GxP compliance, health authorities and their requirements, regulations and or guidelines

• Good understanding of similar business quality management systems / quality process, standards and compliance through past hands-on operational experiences such as participating in the design, implementation and practical use of the quality systems

• Excellent interpersonal & leadership skills. Ability to influence & to communicate ideas in a collaborative & professional manner.

• Fluent in English. Knowledge of other languages a plus

Diversity, Equity and Inclusion

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone.

We’re striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives.

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Care to join us. Find out what life at Haleon is really like www.haleon.com/careers/

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.

Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon’s compliance to all federal and state US Transparency requirements.