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Unit Manager

1 month ago


Leeds, United Kingdom Leeds Baby Bank Full time

Are you passionate about making a real difference to the lives of families in Leeds?

Leeds Baby Bank is looking for a new Unit Manager and would love to hear from you

This is an exciting opportunity to join a fast-growing charity dedicated to ensuring all children can thrive and develop as they should.

At Leeds Baby Bank we provide essential baby equipment to families in crisis using a referral service through a health or social care professional.  Some of the items we provide are pre-loved by other families, helping to reduce landfill and promote a more sustainable city. We are passionate about building community and have an active regular team of volunteers.

About the role

The Unit Manager is central to the charity's day-to-day running. You will coordinate and support volunteers while undertaking key operational tasks and work closely with various stakeholders, referral partners, and beneficiaries.

The ideal candidate will have experience managing a volunteer team and have excellent customer service and communication skills.

Please note this post is a job share

 

Main duties and responsibilities

In this key role, you will be responsible for ensuring the smooth running of the Leeds Baby Bank Unit.

  • As Unit Manager you will be in charge of the day-to-day activity of the unit ensuring we provide an excellent service to beneficiaries and referral partners.
  • Responsibility for managing volunteers including recruitment, induction & training and ongoing development and support of volunteers.
  • Arrange volunteer expenses and rotas
  • To ensure excellent customer service is provided to beneficiaries and referral partners
  • Updating and managing referrals through our database and online portal
  • Coordinate and assist with unpacking deliveries into the Unit. Ensuring stock is safely stored in the correct locations and the inventory is updated.
  • Along with the Charity Manager, ensuring health and safety guidelines are followed in the Unit
  • Follow all security procedures, ensuring a high level of security is followed in the Unit at all times
  • With the Charity Manager, ensure Leeds Baby Bank follows GDPR at all times, especially in relation to the storing of beneficiary information
  • Creating content for social media where possible

 

Hours: 19 hours per week

This role is permanent and is a job share. The hours for this role are currently:

  • Wednesday midday - 4pm,
  • Thursday 8am - 4pm
  • Friday 8am - 3pm.

Salary: £27,944 full-time equivalent- £14.33 per hour.

Location: Leeds Baby Bank, St John’s Centre, Leeds. Moving to a new location near Armley Gyratory in 2025.

Closing date to apply: Monday 27 January 2025 at 9 am.

Interviews: Friday 7 February 2025

Please note: this role is subject to a DBS check