Senior Product Designer

3 months ago


Hemel Hempstead, United Kingdom Haven Holidays Full time
Senior Product Designer - Herts

Our Support Centre is in Hemel Hempstead Herts we operate a hybrid working model and have 700 amazing team members across our support centre.

1 Park Lane, Hemel Hempstead, Herts HP2 4YL GBR

Job DetailsSenior Product Designer
Remote First - UK
Annual salary + bonus and benefits


We're looking for a Senior Product Designer to join the dynamic Haven Product Design team. Working for one of the UK's best-loved holiday brands, you will play a pivotal part in a team who design great customer centric experiences across all of our digital platforms, across guest-facing interfaces and team member tools, working closely with your colleagues in Digital.

With an ambitious digital roadmap to support an equally ambitious growth plan, you will be right at the heart of delighting our customers. You can be based anywhere in the UK for this role, as long as you're happy to travel occasionally to meet up with your team and stakeholders.

Your Opportunity:
To learn, develop and become an expert in a key area of the business by:
- Designing great products that are easy to use and achieve business goals by understanding our Guests and users we're designing for
- Exploring design options collaboratively with product managers, delivery team and users.
- Designing consistency sitewide experience
- Embracing and evolving the Haven Design System encouraging re use.
- Embracing challenges and inspiring new ways of thinking, leading delivery teams to create great user experience for web interfaces and applications.
- Taking an active, hands-on role in leading concepts with team members, providing design direction to other designers, and working with software engineers to implement designs into deliverable products.
- Understanding business goals, and translating them into unique design/creative solutions.
- Supporting business goals and product KPI through UX / UI design
- Mentoring and managing more junior members of the team

What we'd like you to bring:
- Proven design experience for large brands, in-house, agency or freelance
- Experience of mentoring more junior designers, or the ability to
- Proven stakeholder management skills
- Excellent understanding of user centered design principles and practices, web standards and layouts, typography and colour, and web usability standards

Who are we?
As the UK's leading holiday operator, a career at Haven can offer more than just a job. Part of the award-winning Bourne Leisure family, we have plenty of exciting opportunities for development, over 9,000 fantastic team members and 38 beautiful seaside locations and our HQ based in Hemel Hempstead.

What's it like to work with us?
Ultimately, it's our people and teams that make us an employer of choice.
At Haven, we care about you as an individual- whether you are office based, home based or a mixture of the two, we are open and transparent in our approach and welcome the same approach in return.

What's In It For You?
- Holiday allowance that rises with service, plus a 'Holiday Buy Scheme'
- Annual bonus
- 20% discount on both Haven and Warner Hotels holiday for you, family and friends
- Comprehensive wellbeing support
- Access to the Bourne Leisure corporate box at the O2 Arena ,London
- Exclusive discounts with corporate partners
- Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees
- Enhanced family friendly policies and pay (eligibility criteria applied)

Who are we?
We're part of an award-winning Bourne Leisure family, which includes Haven Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.

What's it like to work with us?
Our people and the teams they form are the backbone of a professional experience with us. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.
We operate a hybrid working model, meaning 50% of your working week will be spent at the office, occasionally on Park, or at external events.

What can you expect during the recruitment process?
The interview process will be up to 3 stages and may contain a presentation or skills test, depending on the role. Please reach out if you need additional support or specific arrangements to enable you to perform to the fullest during this process.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are ready to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk.



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