Room Attendant

3 weeks ago

London, United Kingdom The Peninsula London Full time

Room Attendant

Job Description:

The Peninsula London is pleased to announce that we are seeking Room Attendants that will work within our housekeeping team and report to the supervisor and coordinator. This role is responsible for contributing to the cleanliness of the guestrooms and residential spaces, delivery of linen, and carrying out any requests to ensure the comfort of our guests and residents. The Peninsula London offers a high level of service within a luxurious and elegant setting that is appreciated more with the contribution of this position, ensuring the highest levels of hygiene and cleanliness throughout.

  • An exceptional opportunity to join our high-profile flagship hotel in London
  • Market-leading remuneration, service charge, and attractive benefits (Full Time & Part Time Opportunities available)
  • Join our award-winning group, working alongside a highly experienced team

Key Accountabilities

  • Ensure personalized service to all guests. Follow Peninsula Principles at all stages. To take note of guest preferences and update guest profiles through daily communication with the housekeeping supervisor.
  • To be able to handle queue rooms and makeup rooms, promptly in time, as per demand.
  • Liaise with the minibar/amenity team to ensure all rooms are serviced/replenished in a timely manner before completing each room.
  • Assist in monthly inventory of chemicals, machines, cleaning supplies, maintenance, minibar stock, and control store of the department.

General Requirements

  • Previous experience within the housekeeping department and guest room cleaning in a luxury hotel for a minimum of 1 year.  
  • Passion and appreciation of quality luxury hotel service and hygiene standards.   
  • Excellent time management and organization, highly adaptable, naturally positive.
  • Flexibility and capability of working under pressure.
  • This position requires the fulfilment of night shift duties based on the operational needs of the business. The ability and willingness to work during these hours is a necessary condition of employment.

At the Peninsula London, we look after:

Your financial wellbeing:

  • Excellent salary package 
  • Generous service charge distributed equitably to all colleagues
  • Life Insurance
  • Enhanced company contribution on pension plan

Your medical care:

  • Medical cash plans including optical and dental coverage
  • Enhanced maternity and paternity leave plan

Your daily health routine:

  • State of the art heart of house facilities including a gym, fitness classes, relaxation room, contemplation room and nursing mothers’ room
  • Colleague restaurant with healthy and balanced 24/7 food offerings
  • On-site occupational health and safety nurse and wellbeing education sessions

Other perks:

  • High street and online shopping discounts
  • Rewards and recognition initiatives
  • Dry cleaning for uniforms and work attire

We are delighted to receive your CV and will liaise with suitable candidates directly.

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