Corporate and Leisure Sales Manager

3 weeks ago

Sutton Coldfield, Birmingham, United Kingdom The Belfry Full time

The Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world-class, and home to this years Betfred British Masters. Whether you're drawn to our iconic golf courses, the serenity of the spa, the excitement of guest services, or our behind-the-scenes operations, there's a place for you in our vibrant team.

We are writing a new and exciting chapter in the history of The Belfry. A major expansion and renovation project has begun at our resort, due for completion in Autumn 2025. With a substantial investment in excess of £80 million, we are enriching our resort including the addition of a new event space, The Masters Suite, 149 extra bedrooms, a state-of-the-art leisure club, and much more.

We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2024 Caterers Top 30 Best Places to Work, as well as Springboards 2024 Best Employer. So, join us on our journey as we unveil a new and unparalleled resort.

About the Role

As our Corporate & Leisure Sales Manager, you will play a vital role in representing all areas of our renowned resort and be part of the launch of exciting expansion. You will primarily manage the local corporate and agency accounts, create and manage partnerships with local attractions and business partners and grow our weekend leisure business. This resort-based role comes with a competitive salary, as well as car allowance and annual bonus scheme.

Key responsibilities include:

  • Manage an existing local account portfolio of both corporate clients and agents
  • Develop & grow the weekend leisure market, through 3rd party providers, DMCs, special interest groups
  • Actively prospect for new business opportunities within the defined customer segment, aligned with The Belfry's business plan
  • Drive revenue growth, and win additional events from all segments at The Belfry,. Supporting the conversion of sales leads through effective communication, conduct site visits, and provide exceptional customer service.
  • Actively promote The Belfry through participation at industry exhibitions, client events, local networking opportunities, and familiarisation visits.
  • Identifying and seizing opportunities for profit, client value creation, and innovative solutions.
  • Provide support and collaborate with the on-site Events Team.

About you

At The Belfry, we are committed to your professional growth and success. The ideal candidate for this role will have a proven track record in hotel sales & account management with a minimum of 2 years sales experience within the hotel industry. Be able to demonstrate success in developing and maintaining client relationships. Working within a large sales team, you will be a collaborative and supportive team player, with the ability to bring positivity and energy to help continue the teams success.

In addition, you will have:

  • Familiarity with industry exhibitions, networking events, and client engagement.
  • Excellent verbal and written communication skills, with the ability to engage and influence a wide range of stakeholders.
  • The ability to conduct effective resort visits, understanding and addressing client requirements.
  • Experience in utilising relevant software and systems such as Sales Force and Delphi and Opera.
  • The ability to represent the company at industry associations and events.
  • A passion for achieving targets and exceeding expectations.
  • Strong analytical skills to evaluate performance, identify areas for improvement, and develop effective strategies.
  • The ability to manage a portfolio of accounts, drive revenue growth, and maximise profitability.
  • Knowledge of venues within the UK with whom the Resort competes
  • Flexibility, this is the hospitality business

Belfry Benefits

Learning & Development

We inspire and develop our team through on-the-job coaching & mentoring, in-house training and provide access to our online learning platform, The Belfry Campus. We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles. We aim to promote internally where possible, nurture ambition and ensure all our team looking to progress have development plans in place, to support you to achieve your potential.

Wellness

We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling. Our healthcare schemes include life assurance, 24-hour GP services, and health cash-plans, while our Menopause Support programme provides tailored assistance. With Wagestream access, you can easily track earnings, manage savings, and access wages on your terms, promoting financial wellness. Our Cycle2Work scheme supports sustainable travel for environmental and team wellbeing.

Showing our appreciation

We appreciate our team with our annual Belfry Awards, long service recognition, and extra holidays for loyalty and team events. Enjoy discounts at our resort's restaurants, bars, spa, and golf, for you and your friends & family. Access to Perkbox provides discounts & vouchers for everyday use plus on the spot rewards for your hard work. We provide free parking, a subsidised taxi service, and complimentary meals during shifts.

Making a difference

We are committed to sustainability and are proud of our Silver Award from Green Tourism and GEO Certification. The Belfry, spanning 550 acres in the Midlands, prioritises giving back to our local community and protecting wildlife. We integrate ESG into everything we do, from charity initiatives, raising over £20,000 last year, to golf course maintenance. We track charitable work at personal, departmental, and resort-wide levels to showcase our community contributions.

Our Values

Working here is more than just a job: we are a community that values each individuals contribution and growth, whilst supporting each others success - regardless of department or role. Our Belfry Beliefs Make a Difference, Own Our Actions, Better Together, and Deliver Every Day aren't just words; they're the foundation of our culture and the essence of who we are.

If you're seeking a place where you can contribute, grow, and have a lasting impact then the Belfry Hotel & Resort is the place for you.


AMRT1_UKCT

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