Field Service Engineer

4 weeks ago

Cambridge, Cambridgeshire, United Kingdom Recruitment Helpline Ltd Full time

Field Service Engineer - (Coffee Machines)

Experienced and Trainee positions available

Salary: £30,000 - £35,000 Depending on Experience

Hours: Mon Fri 0830 1700 Hrs (No Weekends)

Benefits: Holiday entitlement is 20 days per year, rising to 25 days with time served plus 8 bank holiday days. Other benefits include a company van, Mobile Phone, Uniform, Tools and pension scheme.

Job description

We have a vacancy for a field service coffee machine engineer within a very busy service department. This position is based at the companys office in Cambridge, the successful candidate will therefore be easily commutable to this location.

The focused service area is within a 50-mile radius of Cambridge; however, they do have customers all over the UK and occasionally long-distance travel is necessary.

We are looking for a talented, highly motivated and well-presented individual, who will provide attention to detail and be able to hit the ground running.

Applicants will have a good knowledge of the vending/coffee service industry.

Previous Field Service experience is essential

As a Coffee Machine Field Service Engineer, you will be performing reactive and planned preventative maintenance on a wide range of bean-to-cup coffee and traditional coffee machines.

This includes machines made by manufacturers such as Jura, Franke, Bravilor, Coffetek, Azkoyen and Iberital experience of these manufacturers will be highly advantageous.

You will provide a high quality of service to all customers and actively contribute to the overall improvements of the business by servicing and maintaining equipment to a high standard. As a Field Service Coffee Machine Engineer your goal is to limit the volume of equipment failure through correct service and maintenance, achieving excellent first-time fix levels. Your ultimate goal is for the business to receive zero client complaints regarding technical reliability for machines deemed to be within your area of responsibility.

Key Responsibilities:

Respond in a timely manner to reactive service, planned maintenance and installation calls in our area.

Provide engineering excellence to all customers

To diagnose and repair faults on a complete range of coffee and vending equipment

To ensure that whenever possible all work is completed at the first visit ensuring that every effort is made to prevent further breakdowns. If a return visit is necessary to complete any work the return visit must be carried out at the soonest opportunity

Continually review multiple fault equipment and ensure that any machine that displays persistent breakdowns is given the highest priority regarding repair

Ensure all breakdowns are responded to within the required time

To attend all calls to fit parts as soon as you are informed parts are available

To hold and maintain the required level of spare parts on your vehicle when instructed

To form and maintain a close working relationship with colleagues and clients with a view to providing the best possible service to our clients

To attend various Training Courses to assist you to maintain the highest standard of workmanship

Willing and able to work on your own initiative

Maintain good customer relations by adopting a pleasant manner at all times. Adhere to customer procedures e.g. entry/exit from premises & Health & Safety Policies where appropriate

Be aware of any potential cases of customer dissatisfaction and take appropriate action (repair machine/seek assistance from Senior Engineer/Service Manager) to avoid the potential becoming actual dissatisfaction

Deal with any complaints in an appropriate manner and ensure that they are addressed as quickly as possible reporting incidents of customer dissatisfaction to your line manager

Knowledge of Jura, Franke, Bravilor, Coffetek, Azkoyen and Iberital machines would be a distinct advantage

Essential Qualifications / Experience:

Previous experience working as Coffee/ vending Machine Service Engineer, Commercial Coffee machine engineer or Coffee Machine Service Engineer.

Full UK Driver's Licence

Commutable daily to Cambridge

Trainee Field Service Engineer Position

Salary: £25,500

This is a great opportunity to gain experience, knowledge and support within a fast pace and growing industry

You will have the opportunity to learn how to repair, service and install a variety of coffee and hot beverage equipment whilst also supporting the field service team by replacing water filters and carrying out water cooler sanitisations. You will also support the product delivery team and support covering holidays and sickness.

This is an extremely varied role and will give the right candidate an insight into all operations of an established coffee distributor and therefore going forward offers the potential for career progression into a variety of different roles.

A background in mechanical or electrical engineering including applications from a white goods background would be advantageous however, attitude is most important and full training will be given as will a company phone, uniform and tools.

Please note you will be required to drive the companys vehicles; due to insurance purposes the applicant must hold a full UK driving licence for a period of at least 2 years.

If this position is of interest to you and a good match for your skills and experience, we would love to hear from you. Please apply for further information

The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.

JTRA1_UKTJ

  • Field Service Engineer

    3 weeks ago

    Cambridge, Cambridgeshire, United Kingdom ACS Performance Full time

    Job title: Field Service Engineer (Cambridgeshire Area)Are you a skilled Field Service Engineer with a strong background in electrical and electronic engineering? Do you thrive in a hands-on role, providing top-quality technical expertise and customer support? If so, we have an exciting opportunity for you to join our National Service TeamResponsibilities:...

  • Field Service Engineer

    4 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Rise Technical Recruitment Limited Full time

    Field Service Engineer £32,000 (OTE £35,000+) + Specialist Training + Van & Fuelcard + Overtime + Progression + Excellent Company Benefits Homebased, Covering Cambridge & Surrounding Areas (Ideally located: Cambridge, St Neots, Huntingdon, Newmarket, Royston, Ely)Are you a Field Service Engineer, looking to join a leading company who offer full training,...

  • Field Service Engineer

    3 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Recruit4Staff (Wrexham) Ltd. Full time

    Recruit4staff is proud to be representing their client, a leading Engineering company in their search for a Field Service Engineer to work for our client based in the Cambridge area.For the successful Field Service Engineer, our client is offering:Competitive salary paying up to £37,500 Per Annum - Depending on experienceWorking hours - 8 am-4:30 pm Monday...

  • Field Service Engineer

    3 days ago

    Cambridge, Cambridgeshire, United Kingdom Advanced Technical Recruitment Full time

    Field Service Engineer - Medical/Electronics - Cambridgeshire - LM1212Salary / benefits: CompetitiveJob Term: Permanent / Full TimeJob Outline:My client, a leading service and equipment supplier to the Aesthetic/Medical Sector, is looking for a Field Service Engineer to join their team based near Huntingdon.As a Field Service Engineer, you will take...

  • Field Service Engineer

    3 weeks ago

    Cambridge, Cambridgeshire, United Kingdom ACS Performance Full time

    Are you a skilled Field Service Engineer with a strong background in electrical and electronic engineering? Do you thrive in a hands-on role, providing top-quality technical expertise and customer support? If so, we have an exciting opportunity for you to join our National Service TeamResponsibilities:Perform on-site repairs, commissioning, servicing, and...

  • Field Service Engineer

    4 weeks ago

    Cambridge, Cambridgeshire, United Kingdom ACS Performance Full time

    Job title: Field Service Engineer (Cambridgeshire Area)Are you a skilled Field Service Engineer with a strong background in electrical and electronic engineering? Do you thrive in a hands-on role, providing top-quality technical expertise and customer support? If so, we have an exciting opportunity for you to join our National Service TeamResponsibilities:...

  • Field Service Engineer

    2 days ago

    Cambridge, Cambridgeshire, United Kingdom ACS Performance Full time

    Job title: Field Service Engineer (Cambridgeshire Area)Are you a skilled Field Service Engineer with a strong background in electrical and electronic engineering? Do you thrive in a hands-on role, providing top-quality technical expertise and customer support? If so, we have an exciting opportunity for you to join our National Service TeamResponsibilities:...

  • Field Service Engineer

    3 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Redshore Full time

    Due to exciting growth, an opportunity has arisen within this leading global engineering solutions provider for a Field Service Engineer to cover Cambridge and its surrounding areas.THE ROLEReporting into the Service Manager, the Field Service Engineer will service and maintain a range of production machinery in the Cambridgeshire area, including Cambridge,...

  • Field Service Engineer

    4 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Recruit4Staff (Wrexham) Ltd. Full time

    Recruit4staff is proud to be representing their client, a leading Engineering company in their search for a Field Service Engineer to work for our client based in the Cambridge area. For the successful Field Service Engineer, our client is offering: Competitive salary paying up to £37,500 Per Annum - Depending on experience Working hours - 8 am-4:30 pm...

  • Field Service Engineer

    4 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Rise Technical Recruitment Limited Full time

    Field Service Engineer £32,000 (OTE £35,000+) + Specialist Training + Van & Fuelcard + Overtime + Progression + Excellent Company BenefitsHomebased, Covering Cambridge & Surrounding Areas (Ideally located: Cambridge, St Neots, Huntingdon, Newmarket, Royston, Ely) Are you a Field Service Engineer, looking to join a leading company who offer full training,...

  • Field Service Engineer

    2 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Serendipity Consulting Full time

    This is an exciting opportunity to join a market leader in the manufacture of professional coffee machines as a Field Service Engineer, covering the Cambridgeshire areas.Due to ongoing expansion and growth plans, they are looking to expand their Field Service Engineering team within and around the Cambridgeshire areas.We are looking for Field Service...

  • Field Service Engineer

    3 days ago

    Cambridge, Cambridgeshire, United Kingdom Serendipity Consulting Full time

    This is an exciting opportunity to join a market leader in the manufacture of professional coffee machines as a Field Service Engineer, covering the Cambridgeshire areas.Due to ongoing expansion and growth plans, they are looking to expand their Field Service Engineering team within and around the Cambridgeshire areas.We are looking for Field Service...

  • Field Service Engineer

    3 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Ernest Gordon Recruitment Full time

    Field Service Engineer (Electrical)£37,000 - £45,000 + Overtime + Training + Progression + Company Van + Company BenefitsSouth East Patch- commutable from Cambridge, Stevenage, Bishop's Stortford, Bury St Edmunds, Braintree, Chelmsford, HuntingdonAre you an Electrical Engineer or similar looking to advance your career within a fully autonomous role within...

  • Field Service Engineer

    3 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Hunter Selection Full time

    Field Service Engineer (Medical Washer/Disinfectors) A rare opportunity to join a market leading firm that retains staff who are now expanding their team. £36,000 - £43,000 plus benefits The market leading company, providing a specialised service to the medical marketplace, is looking for an experienced individual to represent the business in a field...

  • Field Service Engineer

    5 days ago

    Cambridge, Cambridgeshire, United Kingdom Astute People Full time

    Astute's Renewables team is exclusively partnering with a leading renewable energy company, a market leader in solar operations, to recruit a Field Service Engineer covering the Cambridgeshire area with occasional travel for business needs. The role involves onsite service and maintenance of large-scale solar assets.This strategically important Field Service...

  • Field Service Engineer

    3 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Skalar Full time

    Field Service Engineer / Various LocationsSkalar Analytical B.V. is a Dutch company specializing in laboratory automation solutions, with a strong foundation in wet chemistry analysis.Established in 1965, Skalar has grown organically into a multinational organization with subsidiaries across Europe, North America, and India.In 2023, the Skalar Group was...

  • Field Service Engineer

    2 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Rise Technical Recruitment Limited Full time

    Field Service Engineer £35,000 - £37,500 (OTE £50k+) + Van for Personal Use + Huge Bonus + Full Hydraulics Training + Excellent Benefits Home-based with travel to clients (Exemplary locations: Cambridge, Peterborough, Northampton, Wellingborough, St Neots, Luton, Banbury or surrounding areas) Are you a Mechanical Engineer looking to receive specialist...

  • Field Service Engineer, Bedfordshire

    3 weeks ago

    Cambridge, Cambridgeshire, United Kingdom TN United Kingdom Full time

    Field Service EngineerSouth of England£36,000 - £38,500 + Monday to Friday (40 Hours Per Week) + Local Patch Covering South/South East England + Overtime + Training + Company Van + Company Benefits + PensionExciting opportunity for someone who is looking for a new challenge in their career and join a company offering excellent training and opportunities to...

  • Field Service Engineer

    4 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Ernest Gordon Recruitment Full time

    Field Service Engineer (Electrical)£37,000 - £45,000 + Overtime + Training + Progression + Company Van + Company BenefitsSouth East Patch- commutable from Cambridge, Stevenage, Bishop's Stortford, Bury St Edmunds, Braintree, Chelmsford, HuntingdonAre you an Electrical Engineer or similar looking to advance your career within a fully autonomous role within...

  • Field Service Engineer

    2 days ago

    Cambridge, Cambridgeshire, United Kingdom Rise Technical Recruitment Limited Full time

    Field Service Engineer£35,000 - £37,500 (OTE £50k+) + Van for Personal Use + Huge Bonus + Full Hydraulics Training + Excellent BenefitsHome-based with travel to clients (Exemplary locations: Cambridge, Peterborough, Northampton, Wellingborough, St Neots, Luton, Banbury or surrounding areas)Are you a Mechanical Engineer looking to receive specialist...