Mortgage Administrator
3 weeks ago
Mortgage Administrator - Mandarin Speaking
An excellent opportunity is available for customer service focused Mortgage Administrator / Mortgage Paraplanner to join our client, a leading financial services provider.
You will be supporting a highly successful HNW Mortgage Broker who specialises in dealing with Chinese Investors. Providing the highest level of customer service will be essential in the role.
Ideally 6 months mortgage administration experience
Highly customer service focused
Essential: Mandarin speaking - written / verbal
Responsibilities:
- Regular liaison with lenders to obtain updates on applicant status and proactively progress mortgage applications through to offer.
- Dealing with incoming emails, faxes and post
- Assisting Financial Consultants in preparation for client meetings.
- Researching products.
Skills & Experience Required:
- Ideally a minimum of 6 months independent mortgage administration experience.
- Essential: Mandarin speaking - written / verbal
- Ability to resolve problems quickly & efficiently.
- Customer service focused.
- Outstanding communication skills at all levels, both written and oral.
- Demonstrate a confident telephone manner & excellent customer service.
- A team player with ability to use own initiative.
- Ideally educated to degree level.
Package:
Up to £30 - 40k basic + Excellent Bonus Potential + Benefits
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