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Food & Beverage Team Leader

1 month ago

Bury St Edmunds, United Kingdom NATIONAL TRUST Full time
The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us.

Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below.Were looking for a Food and Beverage Team Leader to join us. Because we are in a rural area, please think about how youd be able to get here for work, before applying for the job.Benefits:We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you.Hours:37.5 Hours Per Week, no evenings no split shiftsSalary:£23,400 a year/ £12 an hourDuration:PermanentInterview date:Tuesday 25th FebruaryPotential start date:ASAPFor this role, youll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.What it's like to work here Ickworth is an iconic estate nestled in the Suffolk countryside, just outside of Bury St Edmunds. You would be working alongside 2 other team leaders and in a leadership team with a manager and 2 assistant managers to help run the café operations over multiple outlets on the estate. You would not only be responsible for the day to day running of the team but also part of the leadership team driving the growth and standards of this expanding operation.To find out more about what its like to work in a food and beverage team for the National Trust,clickhere towatch our video.What you'll be doing As a Team Leader, youll be giving day-to-day support to your team, to make sure theyre consistently giving great service to everyone who comes to the café. This is a busy, lively place to work, so youll need to be adaptable.Your focus will be front of house, dealing directly with people and serving them food and drink. Crucial to this role will be your love of working with people, your positive can-do attitude and your desire to provide an outstanding service.Using your excellent eye for detail, youll make sure all displays and signs are accurate, and that the food is looking good. At times, you may need to help the kitchen team with preparing food.Youll also be supervising the induction and training of colleagues, to help build a team thats dedicated to great service and to giving people a day to remember.Well give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish.You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of whats possible in this role.Who we're looking forNo experience is needed, but wed love to hear from you if youre:

Friendly and adaptable, with a positive can-do approach.Enthusiastic and willing to learn.Apeople person, who cares about communicating well and giving great service.Aware of health and safety compliance.Aproblem solver, who can lead and support a team every day.The package The National Trust has the motto For everyone, for ever at its heart. Were working hard to create an inclusive culture, where everyone feels they belong. Its important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say were for everyone, we want everyone to be welcome in our teams too.Substantial pension scheme of up to 10% basic salaryFree entry to National Trust places for you, a guest and your children (under 18)Rental deposit loan schemeSeason ticket loanEV car lease schemePerks at work discounts such as gym memberships, shopping discount codes, cinema discountsHoliday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.Flexible working whenever possibleEmployee assistance programmeFree parking at most Trust placesClick here to find out moreabout the benefits we offer to support you.

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