Housekeeping Team Member

1 month ago

Cambridge, United Kingdom YHA Full time
Housekeeping Team Member - YHA Cambridge

YHA Cambridge Welcomes You to a Unique Place of Work

YHA Cambridge is one of YHA’s oldest and best-loved hostels, providing superb, modern accommodation for those looking to explore the historic city of Cambridge. The youth hostel is in a prime location, only three minutes’ walk from the train station so easily accessible. YHA Cambridge is a vibrant hostel with a bustling cafe-bar. We are looking for a dynamic, hard-working team member with some experience and excellent customer service skills who thrives in a busy international environment. You will need to show initiative and a passion for customer service. 

We looking to recruit a Team Member to work in our Housekeeping department, working weekends on a 20 hours contract.

Our hostel offers an entirely distinctive workplace, far from the ordinary office setting. At YHA Cambridge we believe in valuing our team members and ensuring they have access to great perks:

  • Competitive hourly rate: We offer a pay of £11.44 + £1.20 Local Living Allowance per hour. This is a permanent, flexible contract.
  • Exclusive benefits: Enjoy access to YHA's staff discount and cashback portal, allowing you to save on your everyday purchases.
  • Free YHA Membership: Receive a complimentary YHA Membership each year.
  • Travel and adventure: Discover new places with 10 free hostel stays per year for you and up to 3 friends or family members.

There's a multitude of advantages to being part of the YHA team. To explore more about the benefits we offer, visit our YHA Jobs website today. Join us for a unique work experience and discover the YHA difference for yourself.

Join Our Housekeeping Team - Shaping Exceptional Stays

At YHA, we value diverse perspectives and unique backgrounds. Our mission is to create an inclusive environment where every individual is appreciated for their contributions and the insights they bring to our team.

The Role: Elevating the Guest Experience

As a Housekeeping Team Member, your role is central to ensuring every guest enjoys an exceptional stay. Your dedication to cleanliness and efficiency plays a pivotal role in creating a welcoming environment for all guests.

Your Responsibilities

  • Cleaning and preparing bedrooms between guest departures and arrivals, ensuring a fresh and inviting space for our visitors.
  • Maintaining the cleanliness of all shower and toilet areas to ensure a safe and comfortable stay.
  • Keeping the hostel reception and social areas clean and tidy, creating a welcoming atmosphere for everyone.
  • Efficiently and effectively undertaking housekeeping tasks, maintaining consistent cleanliness standards throughout the hostel. Taking a proactive approach to review and maintain these standards.
  • Complying with YHA requirements for the use and storage of cleaning products, contributing to our commitment to sustainability.
  • Reporting any faults or damage to a member of the hostel management team, ensuring a safe and comfortable environment.
  • Sorting and distributing used and unused linen, playing a key role in our guests' comfort.

What Skills and Experience We Value

It's an advantage but not essential for our housekeeping team members to have prior experience in customer-facing roles. Desirable experience in hospitality or customer service is beneficial, and we appreciate the value of lived experiences just as much as skills and knowledge.

Good communication skills are a plus, and excellent time management is essential. Knowledge and understanding of YHA's core purpose and experience working in a team are beneficial.

It's important to note that the role can be physically demanding, as our beds are predominantly bunk bed style.

Ready to Join Us?

If this opportunity resonates with you, we invite you to submit your CV and complete our brief application form. Feel free to attach a cover letter to further express your unique qualifications and experiences.  If you require any assistance, our YHA Jobs website's contact page is available to support you.

Discover YHA

To explore the YHA charity, our unique culture, rich heritage, and more, please visit our jobs website. Our primary strategic priority is to make YHA accessible for all, an integral part of our charitable mission. We actively seek to build a diverse team and extend a warm welcome to applicants from all backgrounds. o find out more about this you can visit the EDI section of our website.

Learn More About Us

To gain a deeper understanding of what it's like to be a part of YHA, visit the 'Working for YHA' pages on our YHA Jobs website.

Join YHA, and let's embark on this incredible journey together. Your unique perspective and experiences are valuable assets to our inclusive community.

PLEASE NOTE All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to.

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

YHA Job Title: Team Member

Keywords: Housekeeping Assistant, Housekeeper, Cleaner, Room Attendant

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