Neighbourhood Services Team Manager

3 weeks ago

Rochdale, Rochdale, United Kingdom Blue Octopus Recruitment Ltd Full time

12-month Fixed Term Contract Full Time (36.25)

We have an exciting opportunity to join us as aNeighbourhood Services Team Manageron a 12-month contract someone to oversee the operational performance of the Neighbourhoods Team to ensure the delivery of excellent customer service. You will be responsible for managing the budget of your service area and ensuring compliance with legislation, data governance, regulatory standards, internal processes and protocol.

Key areas of work:

  • Provide professional advice on a wide range of tenancy management issues, breach of tenancy matters, safeguarding and complex problem solving.
  • Provide professional guidance on tenancy related issues including lettings, tenancy management, breach of tenancy matters and low risk housing related nuisance reports.
  • Work with colleagues across the business to ensure operational effectiveness, business development and the achievement of Corporate Plan and Team objectives.
  • Monitor individual and team performance on a regular basis.
  • Focus on value for money approaches and continuous service improvement to meet the Consumer Standards and increase customer satisfaction.

Who are we looking for?

We would like candidates to

  • Hold a full UK driving licence and have access to transport.
  • Hold an Accredited Chartered Institute of Housing qualification in housing management and leadership (or be willing to work towards one).
  • Have experience working in housing/neighbourhood management services, ideally in a leadership role.
  • Have strong knowledge of Housing Legislation and an understanding of safeguarding in a social housing context.
  • Be comfortable analysing statistical information and producing high quality written documents.
  • Have experience of managing budgets.
  • Have a degree of flexibility as you may be required to work in the evening or at weekends.

As our Neighbourhood Services Team Manager, you must have an awareness and empathy of the social issues that may impact our customers and respect diverse needs. A motivational leader to your teams, you will develop and embed a robust performance culture, emphasising high standards, good quality service provision, professionalism and fairness.

What's in it for you?

With us, you will receive a range of fantastic benefits, including: -

  • SMART working arrangements
  • Holiday entitlement 30 days holiday plus all UK bank holidays, with an additional 5 days after completion of five years service. Part time employees will receive a pro rata entitlement.
  • Ability to purchase up to an additional 5 days leave per year.
  • A quality defined contribution pension scheme, with salary exchange and we match your contributions up to 8%
  • Plus, many more

Please refer to the attached Job Description upon completing your application.

We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.

Prior to applying for a role with us or attending an interview, you can request a call with the people team. We will then work with you to create an interview/application environment that works for you. Whether thats needing the physical environment of the interview to be a specific way i.e., the room set up a certain way, or the method of interview itself i.e., teams, face to face or written questions. We want to make our recruitment process a positive experience for all.

JTRA1_UKTJ

  • Neighbourhood Services Team Manager

    3 weeks ago

    Rochdale, Rochdale, United Kingdom Blue Octopus Recruitment Ltd Full time

    12-month Fixed Term Contract Full Time (36.25)Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.We have an exciting opportunity to join us as a Neighbourhood Services Team Manager on a 12-month contract someone to oversee the operational performance of the Neighbourhoods Team to ensure...

  • Neighbourhood Services Team Manager

    3 weeks ago

    Rochdale, Rochdale, United Kingdom Blue Octopus Recruitment Ltd Full time

    12-month Fixed Term Contract Full Time (36.25) We have an exciting opportunity to join us as a Neighbourhood Services Team Manager on a 12-month contract someone to oversee the operational performance of the Neighbourhoods Team to ensure the delivery of excellent customer service. You will be responsible for managing the budget of your service area and...

  • Neighbourhood Services Team Manager

    4 weeks ago

    Rochdale, Rochdale, United Kingdom BLUE OCTOPUS RECRUITMENT LTD Full time

    12-month Fixed Term Contract – Full Time (36.25) We have an exciting opportunity to join us as a Neighbourhood Services Team Manager on a 12-month contract – someone to oversee the operational performance of the Neighbourhoods Team to ensure the delivery of excellent customer service. You will be responsible for managing the budget of your service area...

  • Neighbourhood Services Team Manager

    3 weeks ago

    Rochdale, Rochdale, United Kingdom Blue Octopus Recruitment Ltd Full time

    12-month Fixed Term Contract Full Time (36.25)We have an exciting opportunity to join us as aNeighbourhood Services Team Manageron a 12-month contract someone to oversee the operational performance of the Neighbourhoods Team to ensure the delivery of excellent customer service. You will be responsible for managing the budget of your service area and...

  • Neighbourhood Services Team Manager

    4 weeks ago

    Rochdale, Rochdale, United Kingdom Blue Octopus Recruitment Ltd Full time

    12-month Fixed Term Contract Full Time (36.25) We have an exciting opportunity to join us as aNeighbourhood Services Team Manager on a 12-month contract someone to oversee the operational performance of the Neighbourhoods Team to ensure the delivery of excellent customer service. You will be responsible for managing the budget of your service area and...

  • Neighbourhood Services Team Manager

    3 weeks ago

    Rochdale, Rochdale, United Kingdom Blue Octopus Recruitment Ltd Full time

    12-month Fixed Term Contract Full Time (36.25)We have an exciting opportunity to join us as aNeighbourhood Services Team Manageron a 12-month contract someone to oversee the operational performance of the Neighbourhoods Team to ensure the delivery of excellent customer service. You will be responsible for managing the budget of your service area and...

  • Neighbourhood Services Team Manager

    4 days ago

    Rochdale, Rochdale, United Kingdom Blue Octopus Recruitment Ltd Full time

    12-month Fixed Term Contract Full Time (36.25)We have an exciting opportunity to join us as aNeighbourhood Services Team Manageron a 12-month contract someone to oversee the operational performance of the Neighbourhoods Team to ensure the delivery of excellent customer service. You will be responsible for managing the budget of your service area and...

  • Neighbourhood Housing Manager

    3 weeks ago

    Rochdale, Rochdale, United Kingdom Blue Octopus Recruitment Ltd Full time

    12-month Fixed Term Contract Full Time (36.25 hours per week)Applying for this role is straight forward Scroll down and click on Apply to be considered for this position.We have a great opportunity for a Neighbourhood Housing Manager to join us on a 12-month contract. You will be responsible for supervising a team of Neighbourhood Officers to deliver a...

  • Neighbourhood Housing Manager

    3 weeks ago

    Rochdale, Rochdale, United Kingdom Blue Octopus Recruitment Ltd Full time

    12-month Fixed Term Contract Full Time (36.25 hours per week) We have a great opportunity for aNeighbourhood Housing Manager to join us on a 12-month contract. You will be responsible for supervising a team of Neighbourhood Officers to deliver a customer-focused approach to neighbourhood service delivery in addition to assisting the Neighbourhood Service...

  • Neighbourhood Housing Manager

    3 weeks ago

    Rochdale, Rochdale, United Kingdom BLUE OCTOPUS RECRUITMENT LTD Full time

    12-month Fixed Term Contract – Full Time (36.25 hours per week) We have a great opportunity for a Neighbourhood Housing Manager to join us on a 12-month contract. You will be responsible for supervising a team of Neighbourhood Officers to deliver a customer-focused approach to neighbourhood service delivery in addition to assisting the Neighbourhood...

  • Neighbourhood Housing Manager

    3 weeks ago

    Rochdale, Rochdale, United Kingdom Blue Octopus Recruitment Ltd Full time

    12-month Fixed Term Contract Full Time (36.25 hours per week)We have a great opportunity for aNeighbourhood Housing Managerto join us on a 12-month contract. You will be responsible for supervising a team of Neighbourhood Officers to deliver a customer-focused approach to neighbourhood service delivery in addition to assisting the Neighbourhood Service Lead...

  • Neighbourhood Housing Manager

    3 weeks ago

    Rochdale, Rochdale, United Kingdom Blue Octopus Recruitment Ltd Full time

    12-month Fixed Term Contract Full Time (36.25 hours per week)We have a great opportunity for aNeighbourhood Housing Managerto join us on a 12-month contract. You will be responsible for supervising a team of Neighbourhood Officers to deliver a customer-focused approach to neighbourhood service delivery in addition to assisting the Neighbourhood Service Lead...

  • Finance Manager – Rents and Service Charges

    3 days ago

    Rochdale, Rochdale, United Kingdom BLUE OCTOPUS RECRUITMENT LTD Full time

    Permanent - Full Time (36.25 hours per week) We are seeking a Finance Manager – Rents and Service Charges to join the Finance and Procurement Team on a permanent basis. Working collaboratively as a trusted partner with business areas, you will lead on an effective rent and service charge service, providing insightful analysis and support, setting rents...

  • Finance Manager Rents and Service Charges

    11 hours ago

    Rochdale, Rochdale, United Kingdom Rochdale Boroughwide Housing Full time

    Permanent - Full Time (36.25 hours per week) Rochdale Boroughwide Housing (RBH) are seeking aFinance Manager Rents and Service Charges to join the Finance and Procurement Team on a permanent basis. Working collaboratively as a trusted partner with business areas, you will lead on an effective rent and service charge service, providing insightful analysis...

  • Team Leader

    3 weeks ago

    Rochdale, Rochdale, United Kingdom Lounge Café Bars Full time

    Team Leader - RochdaleGreat Pay + Fantastic Benefits + Huge Progression Opportunities Looking to take the next step in your hospitality career? At Pionero Lounge, we're on the hunt for a passionate and energetic Team Leader to help drive our team to success. If you're a natural leader with a love for great food, fantastic service, and big career ambitions,...

  • Electrical Team Leader

    3 weeks ago

    Rochdale, Rochdale, United Kingdom Employment Solutions Ltd Full time

    An exciting opportunity has arisen for an Assembly Electrical Team Leader to join a busy manufacturing environment.This role involves overseeing electrical assembly operations, ensuring quality, efficiency, and adherence to safety standards.The successful candidate will work closely with production management, engineering teams, and suppliers to improve...

  • Electrical Team Leader

    5 days ago

    Rochdale, Rochdale, United Kingdom Employment Solutions Ltd Full time

    An exciting opportunity has arisen for an Assembly Electrical Team Leader to join a busy manufacturing environment.This role involves overseeing electrical assembly operations, ensuring quality, efficiency, and adherence to safety standards.The successful candidate will work closely with production management, engineering teams, and suppliers to improve...

  • Bar and Waiting Team

    3 days ago

    Rochdale, Rochdale, United Kingdom Lounge Café Bars Full time

    Bar and Waiting Team - RochdaleLounges are pretty special places, and what makes them so special are the brilliant people who run them - and you'll be one of them. As a Front of House Team Member, you're a natural when it comes to making people feel welcome and comfortable. You can read each customer. If there's someone with their head in their laptop just...

  • Field Service Engineer

    2 days ago

    Rochdale, Rochdale, United Kingdom PTG - Holroyd Full time

    Field Service Engineer Our busy Customer Services department is looking to employ a Machine Tool Service Engineer to join our specialised team of engineers responsible for ensuring our customers machines are expertly serviced and maintained.Job Purpose:As a key member of the service team, you will support our customers by providing technical expertise...

  • Field Service Engineer

    3 days ago

    Rochdale, Rochdale, United Kingdom PTG - Holroyd Full time

    Field Service EngineerOur busy Customer Services department is looking to employ a Machine Tool Service Engineer to join our specialised team of engineers responsible for ensuring our customers machines are expertly serviced and maintained.Job Purpose:As a key member of the service team, you will support our customers by providing technical expertise...