Sales Advisor
11 hours ago
Job Title : Membership Advisor
Hours : 32
Rate of Pay : 11.44
Location : Mansfield
- B-Fed - complimentary lunch or breakfast.
- Flexible schedule.
- 28 days annual leave increases with tenure.
- Free gym membership.
- Complimentary gym membership for another person (after 2 years service).
- Discounted Spa Treatments - 30%
- Discounted Spa Goods - 20% ELEMIS Products.
- Discounted Meals and Beverages - 50% cafe/bar.
- Career & Personal Development training.
- Mental Health, Well-Being and EAP Services.
- Length of Service Awards.
- Staff Awards and Bonuses.
- Discounted entertainment and shopping.
- Promote and sell memberships through tours, presentations and follow ups with prospective members. Conduct engaging and informative tours of the club, highlighting key features and benefits.
- Achieve and exceed individual and team sales targets by identifying and pursuing new business opportunities.
- Provide a welcoming and informative experience for all potential and new members.
- Handle inquiries, appointments and follow up calls in a professional and timely manner.
- Manage the membership sign up process, including completing contracts, entering data into the membership system and processing payments.
- Maintain accurate and up to date membership records and ensure confidentiality of member information.
- Assist with administrative tasks such as preparing reports and tracking sales metrics.
- Collaborate with the fitness and customer service teams to ensure a seamless onboarding process for new members.
- Participate in member retention activities, such as welcome calls, and satisfaction surveys, to enhance member engagement and loyalty
- Promote club programs, services and events to current and prospective members.
- Attend weekly video hangouts to discuss KPI performance in absence of a Sales Manager.
- Good organisational and multitasking abilities.
- The ability to think outside the box and be a self starter with your own initiative.
- Have strong interpersonal and communications skills and a customer focused attitude.
- A genuine passion for health, wellness and customer service.
- The ability to establish rapport, build trust and demonstrate credibility.
- The ability to work to deadlines and be KPI driven.
- Ability to work flexible hours, including weekends and holidays.
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