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Walled Garden Assistant Manager

4 months ago

Surbiton, United Kingdom Royal Automobile Club Full time

Walled Garden Assistant Manager - Epsom

The Royal Automobile Club is an exclusive world-class private members club, with 2 stunning clubhouses in London and Epsom. Providing a first-class service offering accommodation, dining, sports and leisure facilities for the enjoyment of our members and guests. 

The Walled Garden Family Facility opened in Spring 2021. With an indoor pool, outside play areas and activities, tennis courts and a café, we are now excited to be hiring an Assistant Manager to support in the operation of this stunning facility.

Benefits of working at the Royal Automobile Club:

  • Annual staff bonus
  • Free meals on duty
  • Paid birthday day off
  • Generous pension
  • Free onsite parking at Woodcote Park clubhouse
  • Free shuttle bus from Epsom station
  • Perkbox discount scheme
  • European RAC cover
  • Interest-free season ticket loan
  • Employer-paid health cash plan
  • 24/7 Employee Assistance Programme
  • Staff parties

Purpose of the role:

Responsibility for the day to day running of the Walled Garden Operation, seeking to ensure the very highest standards of service to Woodcote Juniors, Members and Guests. To take personal responsibility for all standards of service across the Walled Garden and to ensure the successful and safe running of the facility. To support and deliver initiatives from the Walled Garden Manager and to provide clear communication to staff and members on operational matters.

Responsibilities:

  • Support the Walled Garden Manager with budgetary plans and ensure expenditure and revenue meets approved targets
  • Leading the team to deliver high quality and consistent standards with service, goods and products, in line with Leading Quality Assurance
  • Resource planning and people management, career conversation and managing performance to develop and support staff
  • Respond to member feedback in a professional and timely manner
  • Ensure compliance with the rules of the Clubhouses Health and Safety Policy, monitoring all standard operational procedures ensuring they are being adhered to

About you:

  • Energetic and enthusiastic with a passion to help your team flourish
  • Proven track record in management within a sports facility
  • Leisure industry qualification
  • Well organised and high level of attention to detail
  • Strong communication skills
  • Approachable, diplomatic and resilient

What to expect:

  • All applications will be reviewed
  • Immediate interview dates available
  • Closing date 8 June 2024