Digital Delivery Lead

At Frasers Group we're rethinking retail. Through digital innovation and unique store experiences, we're serving our consumers with the world's best sports, premium and luxury brands globally. As a leader in the industry, we're elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME. 

Why join us?

Our mission- we are building the worlds most admired and compelling brand ecosystem

Our purpose - we are elevating the lives of the many with access to the world's best brands and experiences

At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:

• Think without limits - Think fast, think fearlessly, and take the team with you
• Own it and back yourself - Own the basics, own your role and own the results
• Be relevant - Relevant to our people, our partners and the planet

Are you ready to join the Fearless?

Are you an experienced leader passionate about delivering transformative digital projects in a fast-paced, collaborative environment? We're seeking a Digital Delivery Lead to drive delivery excellence across our Digital Engineering team. This pivotal role ensures alignment, clarity, and successful outcomes for some of the UK's most recognised retail brands.

In this role, you will lead a team of Delivery Managers and Scrum Masters, championing Agile practices, fostering collaboration, and delivering value across all digital workstreams.

Location: Hybrid, with 2 days at home and 3 days in our Shirebrook HQ

• Team Leadership: Coach and empower Delivery Managers and Scrum Masters to proactively manage their workstreams and adopt best practices across all digital projects.
• Delivery Oversight: Own the reporting of work progress, timelines, and relevant metrics to create visibility and drive informed decision-making.
• Collaboration: Partner with Product teams to ensure timelines for prioritised initiatives are realistic and clearly communicated.
• Resource Planning: Oversee cross-team resource planning, supporting Squad Leads and their squads in delivering commitments effectively, and escalating risks before they become blockers.
• Agile Champion: Drive the pragmatic adoption and evolution of Agile practices, tailoring approaches to fit the unique needs of a fast-paced, evolving organization.
• Stakeholder Engagement: Collaborate with stakeholders across the Digital department to triage issues, communicate dependencies and blockers, and align priorities with business outcomes.
• Governance and Process Improvement: Develop and refine processes and templates that standardize and streamline delivery, ensuring they work within a lean structure and support rapid time-to-market.
• Risk Management: Identify and resolve delivery challenges to align workstreams with timelines and business objectives.

What we are looking for?

Essential:

• Proven Leadership: 8+ years of experience in Delivery Management, including at least 2 years in a lead role, with a track record of driving successful digital projects.
• Stakeholder Management: Skilled in aligning and managing diverse stakeholders' expectations while focusing on delivery goals.
• Agile Expertise: Deep understanding of Agile frameworks (Scrum, Kanban, etc.) and the ability to apply them effectively in a dynamic environment.
• Strategic Oversight: Strong knowledge of delivery lifecycle processes, controls, strategies, and methods, with the ability to plan and coordinate cross-team initiatives.
• Technical Awareness: Familiarity with modern engineering practices, including architecture, CI/CD pipelines, and test automation.
• Proactive Problem-Solving: Excellent analytical skills and the ability to identify, analyse, and resolve issues that may impede project progress.
• Collaboration and Influence: Exceptional communication skills, with the ability to coach teams and bring stakeholders along on the journey.

Desirable:

• Experience in the eCommerce/Retail industry.
• Certifications in Agile methodologies (e.g., SAFe, CSM) or Project Management (e.g., PRINCE2, PMP).

Along with your benefits package we also offer a wide range of perks for our colleagues:

Reward, Recognition and Opportunities

Frasers Champion- Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have thought without limits, owned it or been relevant.

Fearless 1000 - By October 2025, we want our share price to hit 10. If that happens for 30 or more consecutive trading days, all colleagues across the business will receive a bonus The top 1000 performers in the company will receive unprecedented bonuses, worth from 50,000 to 1million Senior leaders across the business nominate these performers twice a year for embodying our core values and delivering exceptional performance*.

*subject to terms and conditions

Frasers Festival - an event like no other Our Frasers Festival is our celebration for Head Office and Retail Staff across the UK and Europe - hosting a MEGA brand village, guest speakers from the world's biggest brands, evening entertainment, the ultimate Frasers Fearless Fitness Challenge and much more.

CEO Sessions - Once a quarter we offer 20 employees the opportunity to attend our "CEO Sessions" ran by our CEO and leadership team. Employees have the chance to connect, network and submit questions around specific topics such as our Sports or Luxury business.

Retail Reconnect - In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, Head Office employees will gain insights by spending two days in one of our stores or the Warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work.

Employee Welfare

Frasers Fit - Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free.

Retail Trust - We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support.

What's next?

Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter- this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action.