General Manager

2 weeks ago

Glasgow, Glasgow City, United Kingdom Efficient Infrastructure Solutions Full time

Efficient Infrastructure Solutions (EIS) specializesin providing innovative Audio Visual (AV) and Managed IT Services(MSP) to Small and Medium Enterprises (SMEs) and large governmentbodies such as the Scottish Fire and Police Services, Schools,Universities, Councils, and Libraries. With a focus on designingand delivering bespoke infrastructure solutions, we are committedto empowering our clients with cutting-edge technology andunparalleled support. We are now seeking a dynamic General Manager& Business Lead to spearhead new customer acquisition, drivebusiness development, and foster long-term relationships withexisting clients, particularly within the government and corporatesectors. Responsibilities: Business Development & Sales: 1.Lead the strategy and execution of new business sales to expand ourcustomer base across SMEs and government bodies. 2. Identify andtarget high-potential clients in both public and private sectors,focusing on their AV and IT service needs. 3. Develop proposals andsolutions that align with client objectives, demonstratingtechnical and commercial expertise. 4. Deliver against set revenueand profitability targets, driving company growth through proactivesales and business development efforts. Account Management &Client Relations: 1. Serve as the primary relationship manager forexisting clients, including large corporate accounts and governmentorganizations. 2. Manage and grow long-term partnerships bydelivering a high level of service and understanding their evolvingneeds. 3. Work with technical teams to ensure seamless delivery ofAV and IT services, acting as a bridge between client needs andtechnical execution. 4. Upsell and cross-sell additional servicesto existing customers, boosting retention and revenue growth.Design & Consultation: 1. Provide expertise in AV systemsdesign or IT infrastructure, ensuring solutions are tailored tomeet client-specific requirements. 2. Stay current with industrytrends in AV/IT technology to deliver forward-thinking andefficient solutions. 3. Act as the business lead, working closelywith senior management to shape and execute company growthstrategies. 4. Mentor and manage junior staff, including sales andaccount management teams, helping them achieve their targets. 5.Contribute to strategic planning by identifying new marketopportunities, risks, and trends in the AV/IT services industry.Key Requirements: 1. Proven Experience in AV/IT Sales: A minimum of5+ years in sales or business development roles within the AV/ITsector, with a strong track record of delivering against targets.2. Expertise in Solution Selling: Previous experience designing anddelivering IT solutions, including technical understanding of ITproducts and services. 3. Account Management Experience:Demonstrated ability to manage large corporate and governmentaccounts, with experience in upselling and relationship management.4. Knowledge of SME Market: Familiarity with the challenges andopportunities within the SME market, ideally in a Managed ITServices environment. 5. Government & Public Sector Engagement:Experience working with large government clients (e.g., FireServices, Police Services, Schools) is essential. 6. Location:Glasgow-based with flexibility for occasional home working, thoughthe role will require regular in-person engagement with clients andteam members. Seniority level Director Employment type Full-timeJob function Sales, Business Development, and DistributionIndustries IT Services and IT ConsultingJ-18808-Ljbffr

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